Audley Care Nightingale

Audley Nightingale Place, 3 Nightingale Lane, Clapham Common, London SW4 9AH
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9.9 25 Reviews
  • Audley Care Nightingale, London
Audley Care Nightingale (office based in Clapham), provides care to owners in the village and those living within the community within close proximity to Clapham Common, ensuring the promptest response possible.

Audley Care Nightingale believes in honesty, integrity and pride in what they do and respect for those they do it for. Audley has a deep responsibility for the quality of individual lives and for people's basic rights as human beings. It's a responsibility they bear with great pride, and it's a privilege to do so. Best of all, you always remain in control.

What matters is that the home care services you receive are the best fit for your lifestyle and specific to your home – no matter how much or how little you require. Audley does not have pre-packaged care programmes; you choose the services you want and you only pay for what you use. No job is too small. They are on-call every minute of every day.

Call and they'll email or post you the information that you want.

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Care Provided by Audley Care Nightingale

  • Type of Service
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Malaya Serafica (Branch Manager)
  • Admission Criteria
    • No restrication at present.

Funding & Fees Guide for Audley Care Nightingale

  • Prices

  • Price ranges £23.75 - £32.30

  • Fees are dependent on services required, these can be discussed in more details at point of enquiry

Audley Care Nightingale Reviews (25)

Total of 25, showing 21-25
9.9

Audley Care Nightingale has a Review Score of 9.9 (9.881) out of 10, based on 19 reviews in the last 2 years. Over all time Audley Care Nightingale has 25 reviews.

Overall Experience

  • 22
  • 3
  • 0
  • 0
  • 0

Date Published

25
5
12
19
6

Review from David M (Client) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am reviewing the supply of apartment cleaning by the care department at Audley Nightingale Lane, Clapham. It is 'bespoke' and very good. It is thoughtful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Pauline W (Client) published on 12 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise highly enough the care I received during my 6-week stay at Audley while recovering from a fractured wrist which meant even simple tasks were almost impossible. The kindness and consideration of the team looking after me was extraordinary. On my recommendation, an acquaintance is now
staying and receiving the same care and attention. Audley Care Clapham is a great asset to our community.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J B (Client) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent, attentive care with well organised management and pleasant disposition.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J B (Client) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This young woman cleans my small apartment once a week. She works very well, always very courteous and good humoured. It's a pleasure to have her in my home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joy W (Client) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and helpful and pleased to help. Management professional and always checks on me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Audley Care Nightingale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Audley Care Nightingale is calculated as follows: ( (96 Excellents x 5) + (13 Goods x 4) ) ÷ 109 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Audley Care Nightingale is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

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Meet the Team (1)

Malaya

Malaya Serafica

Job Title: Care Branch Manager

Joined: 2021

Over 13 years in the Care Industry, QCF Level 7 Postgraduate in Health and Social Care Management and a Nursing Degree.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Audley Care Nightingale to verify any information. View our terms and conditions. Audley Care Nightingale has an Enhanced Service – more info.