Vermuyden Care Doncaster

6a South Parade, Doncaster DN1 2DY
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9.6 17 Reviews
  • Vermuyden Care Doncaster, Doncaster
Vermuyden Care provides the care and support people need to be able to live independently in their own homes.

All staff are both skilled and caring and go above and beyond to ensure each individual they support can remain in the place they love to be.

Vermuyden offers a wide range of services, including home help services such as meal preparation and light housekeeping as well as personal care which includes bathing, dressing, toilet assistance and many other options.

Staff work closely with the whole family to tailor care packages to the individual's unique needs and wishes to benefit everyone involved.

Care Provided by Vermuyden Care Doncaster

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Emma Barnes (Registered Manager)

Funding & Fees Guide for Vermuyden Care Doncaster

  • Prices
  • 1 hour £27.60
    45 mins £21.20
    30 mins £14.50


    Double Time on Christmas Day, Boxing Day, New Years Day


Vermuyden Care Doncaster Reviews (17)

9.6

Vermuyden Care Doncaster has a Review Score of 9.6 (9.578) out of 10, based on 10 reviews in the last 2 years. Over all time Vermuyden Care Doncaster has 17 reviews.

Overall Experience

  • 12
  • 4
  • 1
  • 0
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Date Published

17
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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the carers and the coordinators enough for the care they provided to my mum and the compassion they showed her when she needed it the most. With living away it was always going to be quite difficult, however they kept me updated with any concerns and stayed with her if needed. Also trying
to come up with ideas about what would work better for her. Thank you!

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Overall Experience  Overall Experience 4.0 out of 5

Caring and thoughtful carers.
Timely.
All call me by my first name and are friendly.

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Overall Experience  Overall Experience 3.0 out of 5

Overall the service provided is satisfactory and reliable, however, sometimes punctuality is an issue with late visits. Recently when I had a fall, the staff went above and beyond the call of duty for which I was very appreciative.

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Overall Experience  Overall Experience 5.0 out of 5

I have not been able to fault the care, compassion and service provided by both the carers and office/admin staff. While they were primarily looking after my dad, they also ensured that my mum was okay. I would not hesitate to recommend them, indeed I have already done so.

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Overall Experience  Overall Experience 5.0 out of 5

Vermuyden have been caring for my brother and sister-in-law who both have dementia. My major concern for their welfare was mismanagement of their medication and to ensure that they are eating regular meals and being looked after. The carers at Vermuyden show so much compassion and care and as a family
we are extremely satisfied with the care that they both receive. I would recommend Vermuyden care to anyone that needed care in their own home.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased and happy with service. The girls are fantastic and very helpful. Very pleased with the care she gets from all the girls and they talk to her a lot. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

The carers have treated me with dignity and have been most caring. It is nice to see the same carers.

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Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care I am receiving from Vermuyden Care.

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Overall Experience  Overall Experience 5.0 out of 5

Vermuyden Care Doncaster has been providing services for my mum since June 2021.
All the staff I've met when visiting have been kind, courteous and efficient and chatted with her whilst getting on with the essentials of medication administration and food preparation, etc.
They adapt to her changing
needs, and both the carers and administrative/management staff communicate well when there is any kind of problem or something we need to be aware of. They also make suggestions for changes to mum's care plan where they think it will benefit her.
Overall, I'm really happy with the service provided.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely carers have been visiting Mum in her own home for a year now. Mum was recently found on the floor and the carer managed the situation admirably, staying with her until help arrived. Then following this, helping us to manage with additional visits Mum required and giving support whenever we needed
it. Mum can be difficult at times and the carers are very patient with her, often going above and beyond. Thank you to all who are involved.

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Overall Experience  Overall Experience 4.0 out of 5

Carer performance is very good. However, attendance is not always on time.

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Overall Experience  Overall Experience 5.0 out of 5

All our family were more than happy with the care Mum received from Vermuyden Care. Every carer I met whilst visiting Mum were friendly, courteous and always ensuring all Mum's needs were met. On one occasion, Mum had a bad fall, fortunately, a carer arrived to put Mum to bed. She stayed with her until
the ambulance arrived, reassuring and keeping Mum comfortable. Mum was able to live in her own home ( all her children do not live locally), thanks to Vermuyden Care and we as a family had peace of mind she was being very well cared for and we really appreciated the Vermuyden staff who attended Mum's funeral.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has received help from Vermuyden Care for a number of months now and every carer that has arrived on the doorstep has been friendly and professional. She has always been treated with respect at all times and nothing is too much trouble for them when she has required help.

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Overall Experience  Overall Experience 5.0 out of 5

Vermuyden care have been excellent with their care for my mum. Mum has always been very independent so she was reluctant to have care but the team have treated my mum with dignity and respect and she enjoys their visits. The management have been incredibly flexible and supportive with both of us. Thanks
for everything.

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Overall Experience  Overall Experience 5.0 out of 5

We have had brilliant support from the deputy manager and her team of carers, visiting our mother twice a day. They are polite, friendly and flexible with the changing needs of our situation. There was no problem contacting them out of hours, when we had a hospital admission and they are incredibly
supportive and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Vermuyden Care has looked after my mum extremely well. At first, Mum was very apprehensive about having carers, but she now looks forward to them coming in every day. Mum says the carers are all really lovely and helpful. Nothing was too much trouble for them. She is treated with dignity at all times.
Mum is also a much happier person now she has some help from cares.

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Overall Experience  Overall Experience 4.0 out of 5

Each and every carer who has come to me has been respectful, caring and pleasant. They have helped me in any way they could and treat me with pleasantness and dignity, for which I am very grateful.

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Current Review Score: 9.6 (9.578)

Overview of Review Score

The Review Score of 9.6 (9.578) out of 10 for Vermuyden Care Doncaster is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Vermuyden Care Doncaster is calculated as follows: ( (45 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 59 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Vermuyden Care Doncaster is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Dec 2021

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Emma

Emma Barnes

Job Title: Registered Manager

Joined: 2021

Working in the Care Sector since the age of 17 has given me extensive training and experience in both Residential and Community based care. I also have extensive knowledge of Dementia care.
My work history consists of roles as Carer, Team Leader and Deputy Manager, enabling me to understand the needs of our clients and ensure that we work within the parameters of the law and legislation as well as compliance with CQC, ensuring that our clients receive the best personalised care they possibly can.


Ewelina

Ewelina Sadowska

Job Title: Assistant Manager

Joined: 2022

I started working in Aged Care, in November 2017, This was as a 'live in' carer around the UK, I wanted to explore more about the care industry, so I joined a domiciliary company which also provided care in residential care and nursing homes.
For the next couple of years, I worked for learning disability and challenging behaviour care companies. Just over a year ago, I moved to the Doncaster area and joined Vermuyden Care in December 2022.


Vermuyden Care is the most passionate and experienced care company I have worked for and I have learned from them how to be a better carer. I' gained enough confidence to apply for a managerial position, I received my promotion in August 2023.
The job is very rewarding and I am learning all the time. I enjoy coming to work as every day brings something new, more challenges that I am not afraid to face as I feel supported by other managers and directors. My day to day duties include supporting my senior managers and ensuring our clients receive the best possible care we can provide.


Helen

Helen Stapleton

Job Title: Deputy Manager

Joined: 2021

I have over 20 years of experience in both management and HR. With hands-on experience in both aged care and domiciliary care, I am also currently caring for a family member with dementia. My past experiences give me an understanding of what our staff do and what their day involves.


My focus is the welfare of clients and staff, to ensure their well-being.


Frequently Asked Questions about Vermuyden Care Doncaster

What Type of Services does Vermuyden Care Doncaster offer?

Vermuyden Care Doncaster offers Home Care.

How many Carers does Vermuyden Care Doncaster employ?

Vermuyden Care Doncaster employs 25 carers.