Kay Healthcare Ltd

220 Wharfedale Road, Wokingham RG41 5TP
Submit a Review
8.0 2 Reviews
  • Kay Healthcare Ltd, Wokingham
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Q1Care
Q1Care
9.9
Member Logo
Home Care Providers belonging to County Carers Domiciliary & Live-In Care
County Carers Domiciliary & Live-In Care
9.8
Member Logo
Home Care Providers belonging to We Love Care
We Love Care
9.9
Member Logo
Home Care Providers belonging to Trinity Homecare
Trinity Homecare
9.7
Member Logo
Home Care Providers belonging to Varang Healthcare
Varang Healthcare
8.6
Member Logo
Home Care Providers belonging to Gardiner's Homecare
Gardiner's Homecare
9.9
Show Kay Healthcare Ltd on the Map

Care Provided by Kay Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Ella Ruoko (Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Kay Healthcare Ltd

  • Prices

  • £18.50-£24.50

  • Fees vary depending on needs and assessment.
Are you the Owner/Manager of Kay Healthcare Ltd? View your Advertising Options

Kay Healthcare Ltd Reviews (2)

8.0

Kay Healthcare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Kay Healthcare Ltd has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
0
0
1
1

Review from Ross C (Client) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with this care company is very positive I've been paralysed for twenty years and I'm forty-two years old and threw twenty years I have had many different care companies and I rate this company the highest on performance, being on time getting me up dressed and ready for the day, very friendly
carers and in the job for the right reason which is to care unlike some care companies I've been with, this is not the case so myself I feel very fortunate to have this care company getting me up in the mornings, they have not failed me. Many companies have you laying in bed for four hours and you don't know where the carers are but with this care company I found this not to be the case, I've been in other care companies where I've been asked if I could go out for my own tea because they didn't have the carers to make my tea but not the case in this company very satisfied, I would highly recommend it to anybody.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jeffrey G (Client) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly carers, helpful most of the time. Felt at ease with them. We were a little annoyed that we were not told by you or social services that a new company of carers was taking over my care. Since new carers took over, the council has raised my weekly payment by over 100% (47.10 to £97.10).
This is not satisfactory as they did not notify us of this increase.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Kay Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Kay Healthcare Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kay Healthcare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Kay Healthcare Ltd

What Type of Services does Kay Healthcare Ltd offer?

Kay Healthcare Ltd offers Home Care.

How many Carers does Kay Healthcare Ltd employ?

Kay Healthcare Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kay Healthcare Ltd to verify any information. View our terms and conditions. Kay Healthcare Ltd has a Basic Service – more info.