HoneyBee HomeCare

Office 15, Pure Offices, Plato Close, Warwick CV34 6WE
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8.0 14 Reviews
  • HoneyBee HomeCare, Warwick
Honeybee Homecare is a modern homecare company operating in Leamington Spa, Warwick, Stratford upon Avon and the surrounding areas. They incorporate numerous methods of keeping their clients safe and the service they provide efficient (e.g. state of the art care planning software, training software, regular auditing, and more). People are at the heart of Honeybee, each client is treated as an individual and have their own person-centred care plan. Honeybee Homecare treats their staff the way that any hardworking carer should be treated (paid well, supported through their job and cared for like family).

Honeybee offers a multitude of services from companionship all the way to end of life care. This company is managed by experienced carers who dedicate themselves to providing a high standard of care to all walks of life. Honeybee is professional, experienced and friendly.

Care Provided by HoneyBee HomeCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Honeybee Homecare
  • Person in charge
  • Jade Wincott (Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for HoneyBee HomeCare

  • Prices
  • At Honeybee Homecare, we understand that each individual's needs are unique. Our services start at £25 per hour, tailored to your specific requirements following a comprehensive assessment and review. We are dedicated to providing the support you need in a compassionate and professional manner.


  • At Honeybee Homecare, we understand that each individual's needs are unique. Our services start at £25 per hour, tailored to your specific requirements following a comprehensive assessment and review. We are dedicated to providing the support you need in a compassionate and professional manner.


8.0

HoneyBee HomeCare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time HoneyBee HomeCare has 14 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

HoneyBee HomeCare have cared for both of my parents in their mid 90’s, most recently my mother whose needs have been variable from companionship and domestic help to more traditional care needs following a period in hospital after a nasty fall a couple of months ago. The team have always been sensitive
to her needs, versatile in the frequency and content of her visits, responsive and always patient, caring and professional, which has been reassuring to her family during a difficult time

Reply from Tina Monk, Deputy Manager at HoneyBee HomeCare

Thank you for the kind review, your mothers carers value the time they spend and share with her.


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Overall Experience  Overall Experience 5.0 out of 5

HoneyBee carers were able to provide exactly the care and support I needed when recovering from surgery. They were professional, cheerful and encouraging. The service was also flexible as I improved, which I appreciated, and I would not hesitate to recommend HoneyBee to others.

Reply from Samantha Bastock, Field Care Supervisor at HoneyBee HomeCare

Thank you, it was wonderful working with you. We continue to wish you all the best in your recovery journey!


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Overall Experience  Overall Experience 5.0 out of 5

We have been using HoneyBee for over a year now, to assist me to get my very disabled husband out of bed and ready for the day. As this includes manual handling and hoisting, it is not an easy task. We have one main regular carer who is brilliant, as she knows us both well now, but I can honestly say
that all of the carers who stand in from time to time are equally competent, friendly and helpful and we are happy to see them all. I have no hesitation in recommending HoneyBee. They go out of their way to help and never let us down.

Reply from Jessica Oldnall, Registered Manager at HoneyBee HomeCare

Thank you so much for the kind words! It is always a joy to come out and visit you and your husband.


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Overall Experience  Overall Experience 5.0 out of 5

I have complete confidence and trust in Honeybees and can go out to work knowing that my mother will be safe and cared for while I'm away. Honeybees use their common sense and are clearly very experienced in dealing patiently with the idiosyncrasies of older people. They are also fantastic communicators.
In particular, when my mother had an accident while I was away, Honeybees went way beyond the call of duty and stayed with her for several hours into the night till they were sure she was in safe hands, even though this meant that the carer in question would not get home till past midnight. Worth their weight in gold.

Reply from Jessica Oldnall, Registered Manager at HoneyBee HomeCare

Thank you for the brilliant review! It's a joy coming out to be with your mother, our carers always try to go above and beyond.


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Overall Experience  Overall Experience 5.0 out of 5

The main thing that we have found with HoneyBee is the fact that with one or two exceptions, the carers really care and are also very willing to help me as well as my husband. They frequently empty the bin, change duvet covers, and have picked up medicine from the chemist.

Reply from Jessica Oldnall, Registered Manager at HoneyBee HomeCare

Thank you for such a lovely review! I know the carers enjoy their visits with your husband and you!


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been with HoneyBee for over a year now, and the standard of care is still very high standard. As I live 200 hundred miles away, it's important to know my mother is in good hands. The carers are excellent, and nothing is too much trouble. I would like to thank HoneyBee for all their help
and support.

Reply from Jessica Oldnall, Registered Manager at HoneyBee HomeCare

Thank you for such a wonderful review! The carers so look forward to seeing your mother.


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Overall Experience  Overall Experience 5.0 out of 5

I get lovely friendly carers who try their best to please in all the ways they can in short time they have. We have a laugh which is better than any tablets.

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Overall Experience  Overall Experience 5.0 out of 5

Reliable and diligent staff who show great care for my father. They are polite and treat my father with respect. Brilliant communication from the office. Very pleased with the staff and service provided by HoneyBee.

Reply from Christian Oldnall, Operations Manager at HoneyBee HomeCare

Thank you very much for this review! Reliable and Diligent is high praise that we greatly appreciate, looking after your father is a joy for all of us here at HoneyBee!


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Overall Experience  Overall Experience 5.0 out of 5

I don't normally write reviews, but I wanted to let people know how good this care agency is. My aunty had carers and they were not good, we were really worried about her, then we found Honey Bee and for the first time, I feel optimistic about my aunts care. She loves the carers that come to look after
her and looks forward to seeing them. The bungalow is clean, and my aunt is being fed properly. They text my cousin if they need anything or are concerned about anything and the difference in my aunt is amazing. My aunt is looking well, and the change in her is amazing, all due to the brilliant staff of Honey Bee. Again, thank you so much, and I cannot recommend them highly enough.

Reply from Christian Oldnall, Operations Manager at HoneyBee HomeCare

We are grateful for your review, thank you. Our carers enjoy their calls with your aunty and take great pride in the impact that they have on her and our other client's lives! We are happy that our service has brought you some relief.


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Overall Experience  Overall Experience 5.0 out of 5

Staff and management go above and beyond, things they deal with amaze me, from the smallest to the biggest problem they deal with for me. No request is too small for them to do they bring utter relief for me and enable me to live my life.

Reply from Christian Oldnall, Operations Manager at HoneyBee HomeCare

Thank you for your review. We take great pride in tackling any problem, big or small to make our client's lives as easy and comfortable as possible. Support is the name of the game!


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Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law is a customer of HoneyBee HomeCare and I am extremely grateful for the support of the carers and the professionalism shown on every occasion. The dedication of their care is what makes them very special and their reliability is impeccable.

Reply from Christian Oldnall, Operations Manager at HoneyBee HomeCare

Thank you! We believe that our carers have the perfect blend of professionalism, dedication and kind-heartedness, this and a number of other factors make our carers the best they can be!


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Overall Experience  Overall Experience 5.0 out of 5

I engaged HoneyBee to care for my mother who has advanced Vascular Dementia. The physical and medical care they have shown her has given us both great comfort. I have been particularly pleased with the consistency of both care and training. I do not feel as though we are just clients, but that we are
special clients for whom the whole team cares for.

Reply from Christian Oldnall, Operations Manager at HoneyBee HomeCare

Thank you for your kind words, every one of our clients is special and we hold dear to our hearts here at HoneyBee. We wouldn't be HoneyBee without our clients!


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Overall Experience  Overall Experience 5.0 out of 5

The carers are always on time, efficient, always wanting help any way they can and nothing is too much trouble if ever I ask for something to be done. Their multitasking skills are excellent.
I’d recommend HoneyBee to anyone.

Reply from Christian Oldnall, Operations Manager at HoneyBee HomeCare

Thank you, our dedicated team are delighted to be able to serve you and help make your life easier!


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Overall Experience  Overall Experience 5.0 out of 5

My experience with HoneyBee was amazing. I would not hesitate to recommend them to anyone needing attentive, professional yet very caring care. My father was looked after to the highest of standards and I am so grateful to all of the fantastic team for their help.

Reply from Christian Oldnall, Operations Manager at HoneyBee HomeCare

Thank you very much for your review. At HoneyBee we remember your father and your family fondly, we are grateful that we had the fortune of your family as our first clients.


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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for HoneyBee HomeCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for HoneyBee HomeCare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for HoneyBee HomeCare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Jade

Jade

Job Title: Manager

Joined: 2024

I am the manager at Honeybee Homecare, I have over a decade of experience in the healthcare sector, including residential, nursing, and domiciliary care.
My journey in this field has been driven by a deep passion for providing compassionate and personalised support to individuals.
At the heart of my approach to care is the belief in person-centred care. I understand that each person is unique, and I am committed to respecting their individual needs, preferences, and aspirations.
I strive to ensure that every client feels valued and empowered, enabling them to live their lives to the fullest.
In my personal time, I enjoy long walks and exploring the beautiful countryside. Nature inspires me and reminds me of the importance of holistic well-being, which I encourage my clients to embrace as well. Engaging with our surroundings can promote a healthier lifestyle and enhance overall quality of life.
I am always here to help and support those I work with, embodying the spirit of care that Honeybee Homecare represents. I believe that everyone deserves to live well, regardless of their circumstances, and I am dedicated to fostering an environment where everyone can thrive. Through my unwavering commitment and experience, I aim to make a positive impact in the lives of those I serve, championing a vision of care that is compassionate, effective and promotes independence.


Frequently Asked Questions about HoneyBee HomeCare

What Type of Services does HoneyBee HomeCare offer?

HoneyBee HomeCare offers Home Care.

How many Carers does HoneyBee HomeCare employ?

HoneyBee HomeCare employs 10 carers.