In Home Care - Fareham & Portsmouth

30-32 West Street, Fareham PO16 0JW
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10 41 Reviews
  • In Home Care - Fareham & Portsmouth, Fareham
In 2011, In Home Care was founded by Claire Simmons and Paul Reynolds who’d recently cared for their own ageing relatives. They found the help they required confusing, inadequate and, often, inconsistent.

In Home Care aims to provide the highest quality in care services and to provide you with the care they'd expect themselves. Whether you need:

Private hourly care in your own home for a couple of hours a week

Overnight care, or

24-hour live-in care

You can be assured of a warm and reliable care service.

And they provide care and support for adults with physical and learning difficulties too. Staff are sensitive and fully supportive of their needs so they can focus on enjoying life.

Everybody deserves a high standard of care, and thanks to Claire and Paul, everybody can.

All In Home Care employees love working in the care industry, which is why they only employ those who they’d feel comfortable caring for their loved ones.

All carers are fully DBS (criminal record) checked before receiving accredited in-house training. Once assigned to you, In Home Care monitors the care they provide and maintain constant contact with their carers, you and your family to ensure the support you requested is being delivered.

Care Provided by In Home Care - Fareham & Portsmouth

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Angelina Lewis - In Home Care Fareham
  • Person in charge
  • Angelina Lewis (Director)

Funding & Fees Guide for In Home Care - Fareham & Portsmouth

  • Prices
  • £31-£37


  • Depending on your requirements and on the level of care you will need. Please call our office to discuss further.


In Home Care - Fareham & Portsmouth Reviews (41)

Total of 41, showing 41-41
10

In Home Care - Fareham & Portsmouth has a Review Score of 10 (10.000) out of 10, based on 18 reviews in the last 2 years. Over all time In Home Care - Fareham & Portsmouth has 41 reviews.

Overall Experience

  • 40
  • 1
  • 0
  • 0
  • 0

Date Published

41
1
7
18
23
Overall Experience  Overall Experience 5.0 out of 5

All aspects of the service given are excellent.

Reply from Sara Sanders, Registered Manager at In Home Care - Fareham & Portsmouth

Thank you for your review, we feel privileged that you chose us to care for your loved one. We will continue to maintain standards.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for In Home Care - Fareham & Portsmouth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for In Home Care - Fareham & Portsmouth is calculated as follows: ( (106 Excellents x 5) ) ÷ 106 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for In Home Care - Fareham & Portsmouth is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (7)

Angelina

Angelina Lewis

Job Title: Director & Registered Manager

Joined: 2020

With over 15 years of experience in the care industry, Angelina has built a strong work ethic based on a good foundation of knowledge, compassion, and dedication. Her journey began in hospitals, managing wards and supporting patients on the front line. Over the years, she expanded her own experience across care homes, agency nursing, and a wide range of home care services. These roles gave me deep insight into the care sector and fuelled her desire to make a lasting difference.


She also holds a Master’s degree in Health and Social Care Management, a qualification she achieved through hard work and determination while continuing to work full-time. In 2019, while working with In Home Care Chichester, she felt inspired to begin a new chapter and launched her own care agency.


In November 2019, while Angelina proudly worked In Home Care at Chichester. Her own mission was simple, to bring her years of experience, high standards, and values into a service that truly cares. And she started to build her own company, In Home Care Fareham/Portsmouth, she is now a Director and Registered Manager with the CQC, she understands both the operational and personal sides of running a successful care business. Her focus is always on delivering high-quality, person-centred care to both private clients and those receiving social services support.
We currently serve communities across Fareham, Portchester, Gosport, Titchfield, and Portsmouth, offering compassionate, professional care, tailored to individual needs. Angelina's commitment is not just to our clients, but also to our carers – ensuring they feel supported, respected, and inspired within their roles.


Outside of work, Angelina is a proud mother who enjoys cooking, reading, walking, and exploring new places. She also enjoys going to the gym and staying active. Her passion for care extends beyond the workplace, she believes in motivating others, spreading positivity, and creating an environment where everyone is treated equally with kindness and dignity.


At the heart of everything Angelina does have a strong desire to give back to the community, provide outstanding care, and support both clients and staff in living their best lives.


Kibar

Kibar Ozdemir

Job Title: Team Leader & Branch Supervisor

Joined: 2020

Kibar has been a vital part of our business for over five years, leading a team 32 with dedication, care, and compassion. As the branch supervisor, she ensures all carers follow policies and person-centred care, liaising closely with GPs, families, and the management team. Kibar works alongside Director Angelina Lewis and the leadership team daily, staying on top of new changes and delivering consistent, high-quality support. Her deep understanding of client needs and years of care experience shines through in everything she does. Outside of work, Kibar enjoys spending time with her family, going on holiday, staying active at the gym, and taking long walks.


Chloe

Chloe Bowell

Job Title: Care Coordinator & Part-Time Senior Carer

Joined: 2022

Chloe has over 10 years of experience in the care sector and brings exceptional knowledge, compassion, and professionalism to her role. As a Care Coordinator and part-time Senior Carer, she liaises with clients regarding care hours, assessments, and rota changes, ensuring smooth communication and high standards. Chloe works closely with management, including Angelina and the finance director, to make sure all care packages align with contracts and invoicing, helping to keep the business running efficiently. She also supports the team alongside Kibar, contributing to leadership and quality care delivery. Known for her friendly and understanding nature, Chloe is deeply committed to both clients and carers. Outside of work, she enjoys spending time with her children, traveling with family, and making lasting memories with her loved ones.


Jackie

Jackie Blake

Job Title: Administrator

Joined: 2023

Jackie joined Home Care in 2023 and has been a key part of the admin team ever since. She supports the business by managing client and carer records, checking paperwork, and keeping our systems up to date. Working closely with Director Angelina Lewis and the wider management team, Jackie ensures all processes are compliant and communication flows smoothly across the service. She also liaises with families, GPs, and carers to support quality care. Outside of work, Jackie enjoys spending time with her family and grandchildren, going on holidays, and making the most of time with her loved ones.


Maddison

Maddison Ridley-Stuart

Job Title: Senior Carer & Compliance Support

Joined: 2024

Maddison joined our team in 2024 and quickly became a valuable member of the service. With over six years of experience in care, she began her journey as a carer and has grown into a trusted senior supporting both our office and community teams. Maddison works closely with Director Angelina Lewis, Kibar, and Chloe to ensure carers are confident, competent, and delivering care in line with policies. She supports with compliance checks, carer observations, and keeps our care database updated. Maddison is passionate about high standards and always reports any concerns to management, helping to maintain quality across the board.


Outside of work, Maddison loves spending quality time with her son, enjoying walks, fun activities, and making the most of family time with her loved ones.


Amir

Amir Sahrai

Job Title: Finance Manager

Joined: 2021

Amir joined our team in 2021 and has become an essential part of our management structure. He plays a key role in overseeing all financial processes, from generating invoices for both private and social services clients to ensuring accurate payroll through our care software system. Amir works closely with Director Angelina Lewis, as well as Kibar, Chloe, and the admin team, to make sure all pricing, changes, and financial updates are correctly implemented. He gathers data from the care app, calculates hours, and forwards everything to our main accountant in London to ensure smooth and accurate payments. Amir is also responsible for maintaining and updating financial records, responding to invoice queries, and liaising with clients and social care portals to manage packages and amendments.


Outside of work, Amir enjoys spending time with his family and his dog, relaxing with TV, going for walks, and travelling with loved ones.


Donna

Donna Armstrong

Job Title: Quality Assurance Lead & Senior Compliance Support

Joined: 2021

With over 35 years of experience in the care sector, Donna brings deep knowledge and dedication to her role. She supports the team in ensuring all carers are competent, well-trained, and consistently following procedures in line with care sector standards. Donna checks our care software daily, oversees care plans, ensures they are up to date, and that all changes are accurately documented. She works closely with Kibar, Chloe, and Director Angelina Lewis to maintain high levels of compliance and quality care across the service. Donna also liaises with families, GPs, and carers to ensure that medication, documentation, and client needs are managed correctly. She conducts spot checks, identifies training needs, and works with our trainer, Mary Ann, to ensure ongoing development for staff.
Outside of work, Donna enjoys spending time with her family, going on holidays, and making the most of life with her loved ones.