Saint Catherine's Care Oxford

Ground Floor, 100 Ock Street, Abingdon, Oxford OX14 5DH
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8.0 2 Reviews
  • Saint Catherine's Care Oxford, Oxford
Saint Catherine’s Care is a leading provider of home care services in Oxfordshire, catering to adults of all ages and diverse care needs, including those with age-related needs or health conditions, such as dementia, Alzheimer's disease, Motor Neurone Disease (MND), and Parkinson's disease.

Their team of dedicated caregivers is trained to provide hourly and live-in services, ensuring round-the-clock support tailored to each client's requirements. Additionally, they provide support for holidays or day trips, ensuring that clients can maintain their independence and enjoy fulfilling experiences outside their homes. Committed to quality and safety, all staff members undergo rigorous training and are closely monitored by the Care Quality Commission (CQC), providing peace of mind for clients and their families.

With a focus on dignity, respect, and professionalism, Saint Catherine’s Care strives to enhance the well-being and quality of life for all those in their care. Call one of their advisors now for a no-obligation chat about your needs and see how they can help.

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Care Provided by Saint Catherine's Care Oxford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Saint Catherine's Care Ltd
  • Person in charge
  • Justin Ezeoke (Registered Manager)

Funding & Fees Guide for Saint Catherine's Care Oxford

  • Prices

  • Please contact us for a free initial consultation

Saint Catherine's Care Oxford Reviews (2)

8.0

Saint Catherine's Care Oxford has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Saint Catherine's Care Oxford has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Sharon P (Daughter of Client) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had five weeks of living on her own due to her live-in family carers needing a break. Mum has Dementia and is physically very frail. For personal family reasons and other caring responsibilities, I was not able to care for Mum myself. St Catherine's Care had already been supporting Mum, so
when requested, they were able to increase Mum's package of care at short notice. The support the carers have given to my mum has been exceptional, and both my mum and I have felt reassured that she is being well looked after. They always talk to Mum about what she needs, and if they have any concerns about Mum they keep in close contact with me to ensure all of Mum's physical and emotional needs are met. They even went the extra mile when I was having issues with the GP Surgery and Pharmacy and promptly sorted out the issue for Mum and me, relieving the stress I was having as a carer living away from my mum. I can highly recommend St Catherine's Care as an excellent care and support agency.

Reply from Justin Ezeoke, Manager at Saint Catherine's Care Oxford

We are so happy to read your feedback regarding additional support while mum was on her own for a few weeks. Your kind words will be passed on to the care team, who were flexible in accommodating the extra support required. We are also happy to read of the positive impact this has had on you.
Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jonathan W (Son of Client) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer and her manager from Saint Catherine's Care gave exceptional care for my father during these hard times of Covid, as did all the support services of the NHS, GP and District Nurse. They were always available to provide care, flexible as his needs increased and were able to provide live-in
care straight away when requested and were able to cover for each other when required. They were very understanding of the situation and experienced carers. They were also very pro-active in alerting me what needs to be done in terms of extra equipment and specialist nursing and these messages would be echoed by the district nurse and GP when they visited. Thank you so much for your help and kindness, I would highly recommend them.

Reply from Justin Ezeoke, Manager at Saint Catherine's Care Oxford

Thank you for an excellent review. Your comments will be passed on to the keyworker and her coordinator. It was a privilege to have supported you and your family during a challenging time. Thank you for choosing us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Saint Catherine's Care Oxford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Saint Catherine's Care Oxford is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saint Catherine's Care Oxford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

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Justin

Job Title: Registered Manager

Justin, a registered manager with 25 years of experience in the care field, has coordinated care, managed care provision, and worked as a Council Commissioning Officer. Passionate about his work, he believes empowering people with care needs is essential and along with his team of care support workers he wants to keep high quality care provision available throughout Oxfordshire.


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Susan

Job Title: Care Coordinator

Susan has dedicated over 20 years to the care field, providing outstanding care management support and setting up personalized care packages. Her expertise and compassion ensure each individual's needs are met with precision. Highly respected, Susan remains a cornerstone of excellence in the care community.


Frequently Asked Questions about Saint Catherine's Care Oxford

What Type of Services does Saint Catherine's Care Oxford offer?

Saint Catherine's Care Oxford offers Home Care.

How many Carers does Saint Catherine's Care Oxford employ?

Saint Catherine's Care Oxford employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saint Catherine's Care Oxford to verify any information. View our terms and conditions. Saint Catherine's Care Oxford has a Platinum Service – more info.