Sirius Homecare

Tranby House, 19 Hull Road, Anlaby, Hull HU10 6SP
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9.9 84 Reviews
  • Sirius Homecare, Hull
Sirius Homecare is a family-run business, providing a wide range of high quality home care services across Hull and East Yorkshire.

With over 20 years’ experience in the care sector, the management team at Sirius is always focused on providing the truly excellent level of care that they would expect for their own family members.

All services are designed to help your loved ones stay safe, happy and independent in their own home and to live the life they want. Sirius offers a truly personalised service, with Care Plans carefully designed around each individual.

Sirius carers are highly trained and truly passionate about what they do – they’re like family, when family can’t be there. The care is never rushed - from a 30 minute visit to 24/7 care.

There is a service to support your loved ones with all aspects of everyday life – from help with food shopping and cooking meals, through to helping them get washed and dressed. Whether they need support once a week or several times a day, the services are always tailored to the individual.

What's more, Sirius operates a clear pricing policy, with no hidden charges.

With Sirius... it’s your home, your life, your choice.

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Care Provided by Sirius Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Sirius Home Care Ltd
  • Person in charge
  • Peter Lawford (Managing Director)

Funding & Fees Guide for Sirius Homecare

  • Prices

  • A copy of our price list can be requested at any point by giving us a call, dropping us an email, or popping in to see us.
    We operate a clear pricing policy.

Sirius Homecare Reviews (84)

Total of 84, showing 1-20
9.9

Sirius Homecare has a Review Score of 9.9 (9.945) out of 10, based on 40 reviews in the last 2 years. Over all time Sirius Homecare has 84 reviews.

Overall Experience

  • 79
  • 5
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Date Published

84
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Review from David B (Son of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful for the high quality care and support that you provide for my father. He too greatly appreciates the relationships that he has built up with his carers and for the excellent level of service that they provide in enabling him to continue to live at home. Thank you.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you so much for such a lovely review, your Dad is hugely popular with our staff, who absolutely love visiting and supporting him.


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Review from Linda C (Daughter of Client) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Sirius Care for Mum, very reliable. Mum looks forward to seeing and chatting to carers when they call on her, it gives me great peace of mind to know they are there when I'm at work. Happy mum Happy daughter.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you so much for such a lovely review. Our ladies absolutely love visiting your Mum and we're delighted to know that we are keeping both you and your Mum happy with our service.


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Review from Y F (Daughter of Client) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have complete trust in Sirius Home Care. All the staff are pleasant. friendly, caring, compassionate and professional. I am particularly impressed with the way staff adhere to policy and procedure. I am always updated if there are any concerns etc relating to the care of my mother. It is evident that
Sirius invests in their employees, in terms of training and development. I highly recommend the service provided.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you so much Yvonne for your lovely words, we are very proud of our staff and we absolutely recognise that investing in their training and development always pays off in terms of the care delivered to our clients.


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Review from Mike K (Son of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every aspect of the care provided everyone is very helpful and goes above and beyond what they are expected to do. The company provides excellent service and value for money. They are very professional in their approach to all aspects of the business.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such a lovely review! We're so delighted that both your Mum and her family are so happy with our service. We really appreciate you taking the time to write this.


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Review from C N (Daughter of Client) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial conversation with one of the staff, through to the now-established morning visits from Sirius carers, as a family, we have been very happy with the service provided. It is so much more than a service, however, as all carers are extremely kind thoughtful and understanding. Sirius has
really helped us through a difficult period with real professionalism and genuine care.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such a lovely review, it is so much appreciated and we have passed your feedback on to your Dad's carers. Your description of our service is honestly what we strive for with every single client, so it is wonderful to read that we are achieving that.


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Review from Kathryn H (Daughter of Client) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum needed some extra help with personal care Sirius helped my dad and me with some plans to help her. She has been very resistant to these plans, however, the care team at Sirius have helped to change the plans to support my mum. Always respectful, polite accommodating to my dad. Thank you
to all the team.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such a lovely review of our service. We're delighted to be a support to your parents and are very happy you have found our staff to be respectful, polite and accommodating. We will pass your feedback on to our amazing staff.


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Review from D R (Son of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, sympathetic carers who did a very difficult job with total professionalism - but also with the utmost patience, empathy and respect. The kind of people who look after your loved one the way you want them to be looked after.
Highly recommended.

Reply from Chloe Lawford, Director at Sirius Homecare

What lovely words, we were so honoured and blessed to help support your beautiful mum and family at such a difficult time. We will pass on your feedback to the fabulous team who supported her. Thank you for taking the time to write such a lovely review.


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Review from Ingrid M (Niece of Client) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Sirius caring and responsive over the four months since we started to use them for my aunt. I can phone at any time to discuss care needs. Staff always arrive on time and stay for the allotted time. Carers are friendly, caring and able to fulfil household tasks too. The online reporting
system is extremely useful as we live fifty miles away and know straight away what has been done and how my aunt is. It is reassuring to know she has had a hot meal, hot drinks and washing etc has been done. The office staff are all approachable, friendly and offer advice and reassurance as needed.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such an incredible review - we are so delighted to read this and see how much our service has been of benefit to your aunt and your family. Our care staff are brilliant and we're so glad your aunt enjoys her visits. Thank you again for taking the time to write this.


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Review from Debbie P (Daughter of Client) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, caring, supportive and very patient. Would recommend without hesitation. Don't put off moving to care in the home, it works. Keeps our loved ones in their own home for longer, safely. Sirius keeps you up to date with any changes, however small. Sirius staff simply care.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such lovely words - we certainly do really care about what we do and retaining our high standards. We're so glad that our home care service has been of benefit to your family and we look forward to continuing to work with you.


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Review from Lance C (Son of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the girls are very friendly and get on with my mam very well. She looks forward to their visits. Whenever I have had to go into the office everyone is friendly and welcoming and very helpful whatever the situation is.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such a lovely review of our service, and it's great to hear that you find our offices friendly and professional too. We look forward to continuing to support your mum and family in the future.


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Review from Darrol M (Son of Client) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They really care about all aspects of home care. You always feel that they are trying to improve all of the time, looking for ways to take care to the next level. Two-way communication is over and above what I expected. Both my mother and I are extremely happy. Absolutely would recommend to anyone,
the attention to detail to get it right is a credit to all Sirius employees.

Reply from Chloe Lawford, Director at Sirius Homecare

Thanks, it was so lovely to read this feedback. The staff really enjoy visiting your mum and we're so glad you'd be happy to recommend us to others. Thanks again for taking the time to write this review.


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Review from A H (Daughter of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the small group of ladies coming to visit Mum, it is nice for her to see familiar faces on a daily basis. All the carers are very friendly and professional. When we have had to contact head office for any reaso, they have always been very helpful.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you so much for your kind words about our service. We're so glad you feel our staff are friendly and professional and that our office staff are helpful and efficient. Thank you for taking the time to write this review - it is very much appreciated.


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Review from Darren H (Son of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After chatting to my mum over the last couple of weeks, I am really pleased with the positive effect it has had on her everyday life. She is getting up and ready for her call and everyone has been helpful and understanding and I think it is giving her purpose and making her feel less anxious. Before
we asked Sirius to come in and give support, my mum was spending a lot of time feeling anxious, lonely and not looking after herself when her family were unable to visit. So seeing her talking about getting out for a walk or a drive is really pleasing. It is also really helpful to know she will have support every day, should she need. Thank you.

Reply from Chloe Lawford, Director at Sirius Homecare

What a lovely thing to read - I am genuinely delighted our staff and service have made such a visible difference to your mum's emotional wellbeing and that we are making her feel more able and willing to get back out into the community and interacting socially.


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Review from Lynne M (Daughter of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Mum receives allows her to stay in her own home, which with her growing dementia is important. The carers are great with her and she looks forward to them arriving. I know I can increase care as we need it and being able to easily access the office is great.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you Lynne for such a lovely review of our service. As you say, we are very flexible and responsive should needs change, so just give us a call if you or your mum ever need anything more or different. Thank you for taking the time to write this review.


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Review from A G (Daughter of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first contact with Sirius I have found them to be thoroughly professional and supportive. The carers are always punctual and treat Mum with respect, kindness and support. They assist Mum with domestic chores and she is always impressed with their high standards of work. On a couple of occasions,
it’s been necessary to alter the dates/times of Mum’s visits - my requests have been dealt with promptly and all staff have been extremely accommodating, which I have very much appreciated. Also, access to the app is a great way of understanding how Mum interacts with the carers (she often is unable to recall what’s happened during the day) and billing is very straightforward, prompt and easy to understand and pay. I can’t thank Sirius enough for a fantastic all-round service.

Reply from Chloe Lawford, Director at Sirius Homecare

What an amazing review of our service - thank so much for these lovely words! I'm so pleased you are so happy with all elements of our provision - we all work really hard to keep our standards super high and I'm delighted these efforts are having all the right effects. Thank you for taking the time to write this review - it is very much appreciated.


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Review from D N (Daughter of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has had Sirius carers for almost 3 years. The carers are so lovely and Dad enjoys his twice-daily visits. They are always professional, have a sense of humour and really genuinely care for my dad. I visit my dad and stay over once a week so have met many of the carers personally. Any small issues
or niggles I or my dad may have had have always been listened to and acted on. An example of this is, at Dad’s last 6-month review he asked if the carer when they arrived in addition to greeting him could they say their name as he has dementia and struggles to remember. This now happens every visit and I have witnessed it. You can always speak to someone in the office if needed and on the rare occasion it is an answer machine, you will be called back promptly. I would highly recommend Sirius as a care company and have done.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such a lovely review of our service - your dad is a very well-liked, longstanding client of ours and we feel lucky to be able to support him. Your words are very much appreciated as we genuinely all work very hard to keep our standards high and our clients happy! Thank you again for taking the time to write this review.


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Review from S C (Daughter-in-law of Client) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been so impressed with the service, carers and office staff. Nothing is too much trouble. Mum/mum-in-law has just changed from meds being on a nomad to carers administering them, the lady has made it so much easier. Mum/mum-in-law is treated with respect, dignity and encouraged. Love how we can
access part of the notes online and access her rota. Mum/mum-in-law has commented on how the carers are on time, wear name badges and a uniform. Thank you.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such a lovely review. We work really hard to ensure our clients are happy so we're delighted you and your Mum have felt the benefits of this and can see the professionalism in our service. We look forward to continuing to work with you all. Thank you again for taking the time to write this.


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Review from S C (Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Sirius for 2 years and have always been pleased with their service. Staff always turn up on time and are always pleasant and polite and listen to what I need them to do rather than take over and do what they think I need. Management is always available if I have any questions and choose
carers who they think will be a good fit with me. I would recommend Sirius to anyone who needs support.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you for such a lovely review of our service. We're so glad you feel your carers are such a good fit, and that our office is responsive. We know they really enjoy supporting you. We look forward to continuing our working relationship. Thank you again for taking the time to submit this review it is very much appreciated.


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Review from Lisa K (Granddaughter of Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Grandpa suddenly passed away last year we were thrown into complete turmoil. Nan was now living on her own and over an hour's drive away from us and Nan had recently been diagnosed with dementia. Both mum and dad did an amazing job but the time came when it just wasn't manageable. Nan wants to
stay in her own home for as long as possible and I support this. I've been an elderly healthcare assistant for 17 years so I did a huge amount of research hoping to find the absolute best I could for Nan and that I did, Sirius is amazing! From start to finish they have been perfect, they have completely changed not only nans life but our family life, nan looks forward to the ladies coming daily, when we visit Nan she looks clean, tidy, well and happy in her own home and its taken so much pressure off mum and dad. There's not enough room for the amount of positive feedback I want to give! Thank you guys, you're all worth your weight in gold!

Reply from Chloe Lawford, Director at Sirius Homecare

Wow, what an absolutely amazing review Lisa - thank you so much for these lovely words! We're so grateful you took the time to write this and delighted that you and your family are so happy with our service, and critically that your Nan is happy. We look forward to continuing to support her.


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Review from Kim J (Daughter of Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have met quite a few of the staff who are all very friendly and genuinely care. They are attentive letting you know of any problems or issues that need dealing with. You can always get someone on the phone.

Reply from Chloe Lawford, Director at Sirius Homecare

Thank you very much for your review Kim - we really appreciate the feedback and you taking the time to write this. We look forward to continuing to support your Mum in her own home.


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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Sirius Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.945 for Sirius Homecare is calculated as follows: ( (225 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 237 Ratings = 4.945

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sirius Homecare is based on 40 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (3)

Peter

Peter Lawford

Job Title: Managing Director

Joined: 2020

As Managing Director of Sirius Homecare, Peter is passionate about delivering high-quality care in his local community. After many years in the corporate world working for several blue-chip companies, he wanted to use his skills and experience to really make a difference. He is responsible for overall business strategy, as well as managing all finance and payroll functions.


Chloe

Chloe Lawford

Job Title: Director

Chloe's role at Sirius is very varied, ranging from recruitment right through to operations and compliance. She is also responsible for the marketing and promotion of our business. Chloe is truly passionate about delivering high-quality care. To do that, she is dedicated to ensuring that each and every one of our clients is delighted with the service we provide and that our carers enjoy working for us.


Emily

Emily Rouse

Job Title: Service Manager

Joined: 2021

Emily has overall responsibility for the safe delivery of our high-quality care service, scheduling assessments and regular reviews with all our clients. She is responsible for our staff training and development, ensuring they have both the knowledge and confidence to support our clients. She also manages our team of Field Care Supervisors, who quality check our work out in the community by completing spot checks and support visits with our staff, as well as regular reviews with our clients to ensure they are still happy with our service, and ensuring we are still meeting their needs.


Frequently Asked Questions about Sirius Homecare

What Type of Services does Sirius Homecare offer?

Sirius Homecare offers Home Care.

How many Carers does Sirius Homecare employ?

Sirius Homecare employs 56 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sirius Homecare to verify any information. View our terms and conditions. Sirius Homecare has a Platinum Service – more info.