Sirius Homecare

Tranby House, 19 Hull Road, Anlaby, Hull HU10 6SP
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9.9 84 Reviews
  • Sirius Homecare, Hull
Sirius Homecare is a family-run business, providing a wide range of high quality home care services across Hull and East Yorkshire.

With over 20 years’ experience in the care sector, the management team at Sirius is always focused on providing the truly excellent level of care that they would expect for their own family members.

All services are designed to help your loved ones stay safe, happy and independent in their own home and to live the life they want. Sirius offers a truly personalised service, with Care Plans carefully designed around each individual.

Sirius carers are highly trained and truly passionate about what they do – they’re like family, when family can’t be there. The care is never rushed - from a 30 minute visit to 24/7 care.

There is a service to support your loved ones with all aspects of everyday life – from help with food shopping and cooking meals, through to helping them get washed and dressed. Whether they need support once a week or several times a day, the services are always tailored to the individual.

What's more, Sirius operates a clear pricing policy, with no hidden charges.

With Sirius... it’s your home, your life, your choice.

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Care Provided by Sirius Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Sirius Home Care Ltd
  • Person in charge
  • Peter Lawford (Managing Director)

Funding & Fees Guide for Sirius Homecare

  • Prices

  • A copy of our price list can be requested at any point by giving us a call, dropping us an email, or popping in to see us.
    We operate a clear pricing policy.

Sirius Homecare Reviews (84)

Total of 84, showing 81-84
9.9

Sirius Homecare has a Review Score of 9.9 (9.945) out of 10, based on 40 reviews in the last 2 years. Over all time Sirius Homecare has 84 reviews.

Overall Experience

  • 79
  • 5
  • 0
  • 0
  • 0

Date Published

84
5
23
40
44

Review from Rebecca S (Daughter of Client) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Very reliable and always on time. Carers very friendly and supportive and really have made a huge difference in helping my dad look after mum who has dementia. Same charge on weekends too. Can't fault.

Reply from Peter Lawford, Managing Director at Sirius Homecare

Thanks, Rebecca its a privilege to help look after your lovely parents.


Staff

Care / Support

Management

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Value for Money

Review from Barbara C (Client) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the support and care I get from Sirius. I get on so well with the girls - nothing is too much trouble for them. And the manager even brought me a card and some flowers on my birthday!

Reply from Peter Lawford, Managing Director at Sirius Homecare

Thanks for the lovely review Barbara - we hope you had a fabulous birthday!


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Review from Ellie (Friend of Client) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally professional and wholly reliable. The service provided is of outstanding standards. Sirius provides peace of mind and I wouldn't hesitate in recommending their friendly and helpful care team to anyone.

Reply from Peter Lawford, Managing Director at Sirius Homecare

Thank you so much for your kind comments - the care team will be so pleased.


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Treated with Dignity

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Review from Kathryn T (Daughter of Client) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sirius Homecare really rescued our family! My mum was left with no weekend care with no notice. They got back to me straight away and came to do a risk assessment and a detailed care plan. They have managed to fulfil all the time requirements. They are so friendly and efficient. We highly recommend.

Reply from Peter Lawford, Managing Director at Sirius Homecare

Thank you, Kathryn, that's lovely to read. We really enjoyed meeting you and your Mum, and are so pleased we were able to help.


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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Sirius Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.945 for Sirius Homecare is calculated as follows: ( (225 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 237 Ratings = 4.945

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sirius Homecare is based on 40 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (3)

Peter

Peter Lawford

Job Title: Managing Director

Joined: 2020

As Managing Director of Sirius Homecare, Peter is passionate about delivering high-quality care in his local community. After many years in the corporate world working for several blue-chip companies, he wanted to use his skills and experience to really make a difference. He is responsible for overall business strategy, as well as managing all finance and payroll functions.


Chloe

Chloe Lawford

Job Title: Director

Chloe's role at Sirius is very varied, ranging from recruitment right through to operations and compliance. She is also responsible for the marketing and promotion of our business. Chloe is truly passionate about delivering high-quality care. To do that, she is dedicated to ensuring that each and every one of our clients is delighted with the service we provide and that our carers enjoy working for us.


Emily

Emily Rouse

Job Title: Service Manager

Joined: 2021

Emily has overall responsibility for the safe delivery of our high-quality care service, scheduling assessments and regular reviews with all our clients. She is responsible for our staff training and development, ensuring they have both the knowledge and confidence to support our clients. She also manages our team of Field Care Supervisors, who quality check our work out in the community by completing spot checks and support visits with our staff, as well as regular reviews with our clients to ensure they are still happy with our service, and ensuring we are still meeting their needs.


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