Blue Angel Care Farnborough, Farnham & Fleet

Unit A1 Endeavour Place, 1 Coxbridge Business Park, Alton Road, Farnham GU10 5EH
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9.8 43 Reviews
  • Blue Angel Care Farnborough, Farnham & Fleet, Farnham
Blue Angel Care is a boutique care provider. Their overarching aim is to provide bespoke home care services that assist clients to live independently in their own home in Berkshire, Hampshire, Surrey, and surrounding areas.

Their services are designed to cater to clients’ individual needs and can vary from short daily visits to a full-time Live-In Care. Visits can range from 30 minutes any time, day or night, to night sitting or Live-In care services, depending on the individual’s needs.

As with all things in life individual circumstances can change at any time, which is why Blue Angel Care's friendly Care Givers are trained and prepared to quickly adapt care plans to match the current needs of the people they care for.

Blue Angel Care calls its team of Care Givers ‘angels’ as they are not only passionate about caring but also go the extra mile to support the people they care for.

At Blue Angel Care, they offer the following services:

Personal Care
Their personalized services help support their clients manage daily tasks and routines in line with their individual needs and preferences whilst maintaining their independence.

Live-In care
Their Live-In Care Givers provide support to clients so that they can live independently in the comfort and familiarity of their own home.

Respite care
They provide respite home care to care for your loved one on a short-term basis while you take a well-earned break.

End of Life Care
When your loved one is reaching the final stages of their life, it’s important to provide the person-centered care they need during that journey.

By choosing Blue Angel Care, you can relax with the knowledge that your loved one will always receive the highest-quality care from probably the best home care providers in Berkshire, Hampshire and Surrey.

Please contact the friendly team for a free no-obligation assessment.

#Yourcareisourpassion

Care Provided by Blue Angel Care Farnborough, Farnham & Fleet

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Hayley Rogers (Registered Manager)

Funding & Fees Guide for Blue Angel Care Farnborough, Farnham & Fleet

  • Prices
  • From £22.50 per visit


  • We offer a free, no obligation care consultation with our team. Enquire today.


Blue Angel Care Farnborough, Farnham & Fleet Reviews (43)

Total of 43, showing 1-20
9.8

Blue Angel Care Farnborough, Farnham & Fleet has a Review Score of 9.8 (9.783) out of 10, based on 26 reviews in the last 2 years. Over all time Blue Angel Care Farnborough, Farnham & Fleet has 43 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We've been with blue angels for 4 years & find them caring, have time for me. Listen to any of my concerns. Support me with all my appointments.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear G,Thank you so much for your kind words and for taking the time to share your experience with Blue Angels. It truly means the world to us that you have been with us for four years and feel cared for and supported. Ensuring our clients feel heard, valued, and respected is at the heart of what we do, so we're delighted to know that we have been able to meet your needs and support you with your appointments.Kind regards,Blue Angel Care


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Overall Experience  Overall Experience 5.0 out of 5

Excellent service - meets all my care needs Friendly and like chats. Have a few favourites.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear P,Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our service meets all your care needs and that you enjoy the friendly chats with our team. Building strong connections with our clients is something we truly value, and knowing that you have a few favorites among our staff makes us so happy!Your kind words inspire us to continue delivering compassionate, dignified care every day. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know.Kind regards,Blue Angel Care


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Overall Experience  Overall Experience 5.0 out of 5

I have found the carers to be extremely cheerful and helpful. Willing to do anything asked of them and always offering to do more. I am very pleased to have chosen Blue Angel as carers.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you so much for your kind and thoughtful feedback. We are delighted to hear that you have found our carers to be cheerful, helpful, and attentive to your needs. It means a lot to us that you feel pleased with the care and support provided by our team. Your words inspire us to continue delivering compassionate and high-quality care. If there is ever anything more we can do to support you, please don't hesitate to let us know. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter is very slow at forming relationships and interacting with people she is unfamiliar with, however despite only having recently started receiving care from Blue Angel carers she has, in this short time, relaxed totally. She feels confident reminding them of procedures (or pointing out things
they may have missed!). She enjoys hearing about and joining in their daily chit-chat.
Having had a bad experience with a poor level of competency from a previous care provider I am very pleased to say that, although I will always keep a very watchful eye out, I feel comfortable leaving my daughter to be looked after by Blue Angel staff. The care support plan drawn up is very thorough and I was impressed one morning when a 'spot check' was carried out on carers.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Susan, thank you so much for your kind and thoughtful feedback. We are truly honoured that your daughter feels relaxed and comfortable with our caregivers so quickly, especially given her hesitancy in forming new relationships. It's wonderful to hear that she enjoys engaging with the team and feels confident enough to participate actively in her care process. We understand the importance of building trust, especially after a previous negative experience. Your acknowledgement of our thorough care support plan and the spot-checks we conduct means a lot to us. Ensuring that both clients and their families feel safe and supported is at the heart of what we do. Thank you for trusting Blue Angel Care. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Since returning home after a broken hip my Mother has had daily visits and always receives wonderful kind and caring support.
As a company the whole team go the extra mile to help and ensure that she is getting exactly the help she needs. I cannot recommend them highly enough.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Gillian, thank you so much for your kind words. We are thrilled to hear that your mother has received the support she needs, especially during her recovery. Our team strives to provide the highest level of care and it's wonderful to know that their efforts are making a positive impact. We truly appreciate your feedback and your trust in us. If there's anything more we can do for you or your mother, please don't hesitate to reach out. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 4.0 out of 5

At this present time, I have four carers coming in each day to help me with my care and any other help I need. I feel I am very lucky as it enables me to continue living in my own home. It also gives my family peace of mind so they know I am alright, or if there is a problem Blue Angel will let them
know.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Cynthia, thank you for taking the time to leave a review, your feedback is appreciated. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Every carer has been friendly, very efficient and a testament to the way Blue Angel Care is run. We have no hesitation in recommending them.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to leave such a positive review. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

There are no words for how much the amazing team go above and beyond for my Mum, especially three carers in particular. They are true angels for what they do in the very short time they are allocated. It is obvious they genuinely love what they do and care for their clients. Thank you so much Blue Angel.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to leave such a beautiful review. We are confident in saying that all of our team genuinely love what they do and to have this recognised means the world to us. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Blue Angel Care has been providing Mum's care for over two years now and has been excellent in ensuring well-trained, competent and importantly, sensitive, staff understanding of Mum's needs as she has dementia. They are prompt and have helped me adapt to Mum's needs as her dementia progresses. All
staff and management are friendly and have been a huge help in assisting with Mum at home.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Andrew, thank you for taking the time to leave such a positive review. It's an absolute pleasure to care for your mum and it's so important for family members to have a good understanding also, we are pleased that you have been supported as well as your mum. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear John, thank you for taking the time to write this lovely review for us. We are glad you are satisfied with our services. We really appreciate your support! Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 4.0 out of 5

The carers are always friendly and treat my husband with care, respect and dignity. They try and inject a sense of fun and light to their visits and never rush to get things done. They always appear to have time.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to write this lovely review for us, we really appreciate your support! Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

My experience has been very good. The staff have been helpful and cheerful at all times and have been a part of my progress due to their care and company.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Valerie, thank you for taking the time to write this lovely review for us. We are glad you are satisfied with our services. We really appreciate your support! Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

All the carers are amazing. They are kind and supportive. I also love the fact that the office keeps me informed about my visit. This is the best company I have been with. I fully recommend using this company for all your care needs.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to leave such a wonderful review. We are grateful for your support! Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Blue Angel is just what these dedicated caring angels are! Kind, caring, efficient, friendly and understanding ladies. They go above and beyond the call of duty. Always happy and cheerful; they’re a tonic! Every one of them is special. Very highly recommended. Top class and our pleasure to have their
care. Thank you!

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to leave such a wonderful review. We pride ourselves on providing the best service possible. Kind regards, Blue Angel Care


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Overall Experience  Overall Experience 5.0 out of 5

The care Blue Angel has provided during the past 5 months has enabled my mother to continue living in her long-time home as per her wishes despite living alone and not having any relatives nearby to look after her. The quality of service is excellent and everyone we've met has been professional and
friendly. They have helped Mum settle into a routine after a prolonged difficult period. Not only has she had good home care, Blue Angel has accompanied her to medical and dental appointments. They take her out for short daily walks from the house weather permitting. These have helped boost her mood, as have occasional trips out to the cinema and a local garden centre.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to leave such a beautiful review, it is a pleasure to care for your loved one and to see the improvements that have been made. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 4.0 out of 5

I have had the Blue Angels since December 23, and in the main time, 4 times a week up until now. That has been a relatively straightforward hour of "getting up" and showering, and dressing, breakfast. Experience tells with the 'carers' during the 'hour,' but only a couple were a little 'wanting' in
their attitudes. Timing is the only grumble, but as long as they can contact us if they are going to be late due to the inevitable traffic - fine! Otherwise very good service!

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to complete a review, this will assist us in improving our services and we take your feedback on board. Kind regards, Blue Angel Care


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Overall Experience  Overall Experience 5.0 out of 5

All the carers have been very helpful, polite and considerate. Also, very good at their job and well trained.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for leaving us a 5 star review, we take utmost pride in the care that we deliver and for this to be recognised is amazing. Thank you. Kind regards, Blue Angel Care


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Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the care that Mum has received from Blue Angel Care Farnham. The carers have all been kind and professional in their dealings with her and have become an essential service to enable her to cope at home.
This has been our first experience of home care and initially, my mother
was very suspicious about having people in her house but now she has seen for herself just how much difference the help has made to her day-to-day life, she looks forward to the visits.
I would happily recommend this company, we have found them polite and reliable and willing to go the extra mile to make sure the client is happy.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for taking the time to leave this lovely review, we will always do our utmost to ensure our clients are happy and well looked after.
Kind regards,
Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Blue Angel helped me to care for my husband in the last few weeks of his life when he was bed-ridden and eventually unable to move. They enabled me to keep him at home, where he wanted to be, and always treated both of us with real care, kindness and dignity. We had a laugh too at times and I can honestly
say every one of the carers who helped was a real credit to Blue Angel and, with visits three times a day, including evenings, we were never let down.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you for leaving such a lovely review, it was our pleasure to support you all at this difficult time.
Kind regards, Blue Angel Care Team


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Overall Experience  Overall Experience 4.0 out of 5

I was completely happy with the Blue Angel Care team - very nice, good, helpful people. Also, the very understanding and helpful people in the office, nothing was too much trouble for them. Good luck.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Muriel,
Thank you so much for leaving this review, we are pleased that are happy with the service that Blue Angel Care provide.
Kind regards,
Blue Angel Care team.


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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Blue Angel Care Farnborough, Farnham & Fleet is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Blue Angel Care Farnborough, Farnham & Fleet is calculated as follows: ( (121 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 152 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Angel Care Farnborough, Farnham & Fleet is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (18)

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Meet the Team (5)

Hayley

Hayley

Job Title: Registered Manager

Joined: 2018

I started working for Blue Angel Care in September 2018 as a Care Manager and opened up the Basingstoke location. I am now the Registered Manager of our Basingstoke location.


I chose this job because I love helping people and making a difference. I am a real people person so knowing that I have made a difference to someone along the way makes me truly happy. I love organization and that helps me endlessly in my role. When managing and mentoring staff, I love watching people grow and overcoming challenges.


I am a mum of 2, family time is precious so making memories with my family is a must. My son is football mad so whether this is standing on the sideline, taking the children out for days out, or walking the dogs - it's all precious to me.


Emily

Emily

Job Title: Care Manager

Hi! My name is Emily and I am a Care Coordinator at Blue Angel Care Farnborough, Farnham & Fleet.


My journey in care started at home, looking after my grandparents and ensuring they received the support that was vital to keeping them safe and at home. In 2018 I worked as an HCA in the hospital, and I soon found out that this wasn't the place for me. I truly believe that most people want to be looked after in the comfort of their own homes and this led me to my journey at Blue Angel Care.


Being able to deliver a high standard of care to people in their homes is one feeling I can't describe. Shortly after starting as a caregiver, I was promoted to care specialist. I take pride and importance in my job role and am dedicated to ensuring our customers and staff are happy and well looked after. I do everything possible to really understand the needs of both clients and staff and ensure these needs are met. I take great joy in being a part of such a well-led team.


Rachel

Rachel

Job Title: Training and Development Officer

I came into the care industry after my Dad passed away, as I admired his carers and knew I could make a difference in someone's life. After being with a few care companies I came to Blue Angel Care and instantly felt a part of the family and knew I would be happy.


From my first day to now I have been supported by all the team. Nothing is too much, the clients are amazing and hearing their life stories is so admiring and very interesting.


I started as a senior caregiver and after a year I became the Training and Development officer which I am really enjoying it's so nice seeing the new carers grow into their roles and I feel proud I have been a part of this.


I am a mum of 4 and a nanny of 4 which I am very proud of. I enjoy watching all motorsports. I also love watching my boys playing football at the weekend, my family life is very important to me and Blue Angel Care has ensured I can work around my family life.


Elena

Elena

Job Title: Care Specialist

Hello, my name is Elena and I work as a Care Specialist for Farnborough, Farnham and Fleet.


I began working for Blue Angel Care as a caregiver in October 2023. I unfortunately had to resign due to personal reasons in December, however was warmly welcomed back in April 2024 to return as a Care Specialist.


I have always had a passion to care and to look after others.


In 2019, my partner was sadly diagnosed with stage 4 cancer. This had a dramatic impact on my life as I willingly became his full-time carer to ensure he had 24-hour care and support. From this, I gained first-hand experience and was taught how to manage and maintain medication and
medical equipment. This enhanced my drive even more to have a healthcare career, as I had witnessed just how much working in this sector can benefit individuals as well as families. I have always hoped to find a job that I enjoy attending and with Blue Angel Care I have most definitely
found that. All our clients never fail to put a smile on my face and the connections I have built with our clients are so heartwarming and rewarding. I look forward to what is next in my journey at Blue Angel Care.


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Emma Denby

Job Title: Care Specialist

Hi! I am a Care Specialist at Blue Angel Care.


Frequently Asked Questions about Blue Angel Care Farnborough, Farnham & Fleet

What Type of Services does Blue Angel Care Farnborough, Farnham & Fleet offer?

Blue Angel Care Farnborough, Farnham & Fleet offers Home Care.

How many Carers does Blue Angel Care Farnborough, Farnham & Fleet employ?

Blue Angel Care Farnborough, Farnham & Fleet employs 10 carers.