Blue Angel Care Farnborough, Farnham & Fleet

Unit A1 Endeavour Place, 1 Coxbridge Business Park, Alton Road, Farnham GU10 5EH
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9.8 43 Reviews
  • Blue Angel Care Farnborough, Farnham & Fleet, Farnham
Blue Angel Care is a boutique care provider. Their overarching aim is to provide bespoke home care services that assist clients to live independently in their own home in Berkshire, Hampshire, Surrey, and surrounding areas.

Their services are designed to cater to clients’ individual needs and can vary from short daily visits to a full-time Live-In Care. Visits can range from 30 minutes any time, day or night, to night sitting or Live-In care services, depending on the individual’s needs.

As with all things in life individual circumstances can change at any time, which is why Blue Angel Care's friendly Care Givers are trained and prepared to quickly adapt care plans to match the current needs of the people they care for.

Blue Angel Care calls its team of Care Givers ‘angels’ as they are not only passionate about caring but also go the extra mile to support the people they care for.

At Blue Angel Care, they offer the following services:

Personal Care
Their personalized services help support their clients manage daily tasks and routines in line with their individual needs and preferences whilst maintaining their independence.

Live-In care
Their Live-In Care Givers provide support to clients so that they can live independently in the comfort and familiarity of their own home.

Respite care
They provide respite home care to care for your loved one on a short-term basis while you take a well-earned break.

End of Life Care
When your loved one is reaching the final stages of their life, it’s important to provide the person-centered care they need during that journey.

By choosing Blue Angel Care, you can relax with the knowledge that your loved one will always receive the highest-quality care from probably the best home care providers in Berkshire, Hampshire and Surrey.

Please contact the friendly team for a free no-obligation assessment.

#Yourcareisourpassion

Care Provided by Blue Angel Care Farnborough, Farnham & Fleet

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Hayley Rogers (Registered Manager)

Funding & Fees Guide for Blue Angel Care Farnborough, Farnham & Fleet

  • Prices
  • From £22.50 per visit


  • We offer a free, no obligation care consultation with our team. Enquire today.


Blue Angel Care Farnborough, Farnham & Fleet Reviews (43)

Total of 43, showing 41-43
9.8

Blue Angel Care Farnborough, Farnham & Fleet has a Review Score of 9.8 (9.783) out of 10, based on 26 reviews in the last 2 years. Over all time Blue Angel Care Farnborough, Farnham & Fleet has 43 reviews.

Overall Experience

  • 34
  • 9
  • 0
  • 0
  • 0

Date Published

43
6
17
26
17
Overall Experience  Overall Experience 4.0 out of 5

A professional quality of care with a friendly team. We believe it is a new branch that is still finding its feet. Good to see a hands-on office team who are approachable and understand individual needs.
The only issue is an itinerary of who is attending during the week.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Barry,


Thank you very much for your kind review!
We will take your feedback into account and work towards it.


Kind regards,
Blue Angel Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Always friendly and caring. Willing to help with any household job, usually do things without being asked or before you have a chance to ask. When helping with personal care never feel rushed or embarrassed. Will always go at my speed. Excellent people.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Dear Jane, Thank you very much for your valuable feedback!
Kind regards, Blue Angel Team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The ladies are really polite but firm. They encourage and discuss what is needed, rather than bully as prior agencies have. My partner is cared for and has responded and is more engaged than he has been for several years.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Farnborough, Farnham & Fleet

Thank you very much for your wonderful feedback!
Kind regards,
Blue Angel Care team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Blue Angel Care Farnborough, Farnham & Fleet is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Blue Angel Care Farnborough, Farnham & Fleet is calculated as follows: ( (121 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 152 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Angel Care Farnborough, Farnham & Fleet is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (18)

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Meet the Team (5)

Hayley

Hayley

Job Title: Registered Manager

Joined: 2018

I started working for Blue Angel Care in September 2018 as a Care Manager and opened up the Basingstoke location. I am now the Registered Manager of our Basingstoke location.


I chose this job because I love helping people and making a difference. I am a real people person so knowing that I have made a difference to someone along the way makes me truly happy. I love organization and that helps me endlessly in my role. When managing and mentoring staff, I love watching people grow and overcoming challenges.


I am a mum of 2, family time is precious so making memories with my family is a must. My son is football mad so whether this is standing on the sideline, taking the children out for days out, or walking the dogs - it's all precious to me.


Emily

Emily

Job Title: Care Manager

Hi! My name is Emily and I am a Care Coordinator at Blue Angel Care Farnborough, Farnham & Fleet.


My journey in care started at home, looking after my grandparents and ensuring they received the support that was vital to keeping them safe and at home. In 2018 I worked as an HCA in the hospital, and I soon found out that this wasn't the place for me. I truly believe that most people want to be looked after in the comfort of their own homes and this led me to my journey at Blue Angel Care.


Being able to deliver a high standard of care to people in their homes is one feeling I can't describe. Shortly after starting as a caregiver, I was promoted to care specialist. I take pride and importance in my job role and am dedicated to ensuring our customers and staff are happy and well looked after. I do everything possible to really understand the needs of both clients and staff and ensure these needs are met. I take great joy in being a part of such a well-led team.


Rachel

Rachel

Job Title: Training and Development Officer

I came into the care industry after my Dad passed away, as I admired his carers and knew I could make a difference in someone's life. After being with a few care companies I came to Blue Angel Care and instantly felt a part of the family and knew I would be happy.


From my first day to now I have been supported by all the team. Nothing is too much, the clients are amazing and hearing their life stories is so admiring and very interesting.


I started as a senior caregiver and after a year I became the Training and Development officer which I am really enjoying it's so nice seeing the new carers grow into their roles and I feel proud I have been a part of this.


I am a mum of 4 and a nanny of 4 which I am very proud of. I enjoy watching all motorsports. I also love watching my boys playing football at the weekend, my family life is very important to me and Blue Angel Care has ensured I can work around my family life.


Elena

Elena

Job Title: Care Specialist

Hello, my name is Elena and I work as a Care Specialist for Farnborough, Farnham and Fleet.


I began working for Blue Angel Care as a caregiver in October 2023. I unfortunately had to resign due to personal reasons in December, however was warmly welcomed back in April 2024 to return as a Care Specialist.


I have always had a passion to care and to look after others.


In 2019, my partner was sadly diagnosed with stage 4 cancer. This had a dramatic impact on my life as I willingly became his full-time carer to ensure he had 24-hour care and support. From this, I gained first-hand experience and was taught how to manage and maintain medication and
medical equipment. This enhanced my drive even more to have a healthcare career, as I had witnessed just how much working in this sector can benefit individuals as well as families. I have always hoped to find a job that I enjoy attending and with Blue Angel Care I have most definitely
found that. All our clients never fail to put a smile on my face and the connections I have built with our clients are so heartwarming and rewarding. I look forward to what is next in my journey at Blue Angel Care.


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Emma Denby

Job Title: Care Specialist

Hi! I am a Care Specialist at Blue Angel Care.