Bluebird Care Chesterfield and NE Derbyshire

Unit 29 Beresford Way, Chesterfield S41 9FG
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8.5 8 Reviews
  • Bluebird Care Chesterfield and NE Derbyshire, Chesterfield
Bluebird Care Chesterfield and North East Derbyshire is a leading homecare and live in care agency.

They believe that care matters and are committed to providing the highest quality homecare in Chesterfield and surrounding areas so that their customers can remain in their own homes.

They deliver homecare and support services across all areas of Chesterfield and North East Derbyshire.

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Care Provided by Bluebird Care Chesterfield and NE Derbyshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Daniel Bunn (Operations Director)

Funding & Fees Guide for Bluebird Care Chesterfield and NE Derbyshire

  • Prices

  • From £30.91 Per Hour

  • For full Charge Rates please contact a member of our team.

Bluebird Care Chesterfield and NE Derbyshire Reviews (8)

8.5

Bluebird Care Chesterfield and NE Derbyshire has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Bluebird Care Chesterfield and NE Derbyshire has 8 reviews.

Overall Experience

  • 8
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Date Published

8
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6

Review from Debbie P (Daughter of Client) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers from Bluebird Care are very professional in checking and recording information about mum so as a family we know exactly what happens at each and every visit. The app is great and easy to use. The office staff are responsive and thorough around care plans and changing information. What is
really important is that mum likes each and every carer who visits and she enjoys their company. They prompt her to carry out tasks to allow her to remain in her own home. They've recently started to cook an evening meal for mum which is a huge help.

Reply from Lynsey Howland, Registered Care Manager at Bluebird Care Chesterfield and NE Derbyshire

Thank you for your kind words. The team work very hard to provide a premium service and it's always a pleasure to hear that their hard work is paying off. It's a privilege to support your mum.


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Review from David N (Son of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team provided excellent care for our mum. Their communication with family was great. A very professional and caring company that we as a family would be happy to recommend to anyone looking for a care provider.

Reply from Emma-Louise Sandy, Deputy care manager at Bluebird Care Chesterfield and NE Derbyshire

Thank you for taking the time to leave us such a kind review. I am glad that our service was valuable for your mums support. We are grateful for your future recommendations.


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Review from Tara P (Friend of Client) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be happier with the team at Bluebird Chesterfield over this stressful time. December calls were all on time and my friend was made to feel special on a day when many elderly people have no one. The weight has been lifted from my shoulders with the support that Bluebird has given us. They go
above and beyond and care for their clients and treat them with respect. Special thanks to one member of staff for the exceptional care on Christmas day.

Reply from Daniel Bunn, Operations Director at Bluebird Care Chesterfield and NE Derbyshire

Thank you, Tara, it's our pleasure to provide our services to your friend and we are delighted Christmas went smoothly as planned. Regards.


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Review from G C (Wife of Client) published on 15 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, friendly and helpful service and carers. The carers who come were kind and very helpful as well as being professional in their outlook whilst they were looking after my husband.

Reply from Mark Wright, Director at Bluebird Care Chesterfield and NE Derbyshire

Many thanks for taking the time to leave a review of our service. It was our pleasure to provide care for your husband. Thank you again for your lovely comments.


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Review from Michael R (Client) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having not been with Bluebird for very long. They are brilliant. To have the carers here to give me the support I need is very helpful. They are kind and very thoughtful. They take their time in listening to what I have to say and just are fantastic. Bluebird care seems to have a good working plan.
I'm blessed with 2 beautiful ladies in the morning. Friendly, kind and very caring.

Reply from Samantha Bull, Care Manager at Bluebird Care Chesterfield and NE Derbyshire

Thank you for your kinds words. We at Bluebird Care Chesterfield are so very grateful. we strive to provide all our customers with an outstanding quality of care and support.


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Review from Jill O (Daughter of Client) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from first contact with Bluebird, they have been friendly and helpful. The carers have been very efficient, very careful and very friendly with my Dad. They are punctual and take time to listen to my Dad - which is very important. They are very good at communicating with me and keeping me up to
date with his care. I feel very confidant knowing they are caring for him every day. I would not hesitate to recommend them very highly indeed.

Reply from Samantha Bull, Care Manager at Bluebird Care Chesterfield and NE Derbyshire

Many thanks, Jill, for reviewing our service, really glad to hear you and Dad are happy with our service.


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Review from Anne (Daughter of Client) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, with good communication and willingness to take time to help with any questions we might have and to offer possible solutions. They have shown thoughtfulness and care when looking after Mum.

Reply from Daniel Bunn, Manager at Bluebird Care Chesterfield and NE Derbyshire

Many thanks for taking the time to review our service, really glad to hear mum and family are happy with our service.


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Review from Kath W (Relative of Client) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having not been with the company for very long, we are very impressed with the company. Everything has been straightforward and easy from set up to starting with them. Calls take place exactly as agreed and staff couldn’t do any more to help. Thank you to all, keep up the great work.

Reply from Daniel Bunn, Operations Director at Bluebird Care Chesterfield and NE Derbyshire

Many thanks for your review. We are delighted to hear you are happy with our service and we will of course continue to provide your calls to the high quality you have come to expect. Best Regards


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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Bluebird Care Chesterfield and NE Derbyshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bluebird Care Chesterfield and NE Derbyshire is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Chesterfield and NE Derbyshire is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (1)

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Daniel Bunn

Job Title: Registered Care Manager

Joined: 2013

Dan is the Care Quality Commission (CQC) Registered Care Manager for Bluebird Care (Chesterfield and NE Derbyshire) as well as our sister company Bluebird Care (Sheffield). He began his career journey with Bluebird Care in 2013 as a Care Assistant. Dan quickly demonstrated competence and excellent ability in supervision and management skills which resulted in several promotions through the ranks at Bluebird Care (Sheffield) from Supervision Manager, Deputy Care Manager, Registered Care Manager of Bluebird Care (Sheffield) in 2017. He brings a wealth of experience and knowledge of the sector to Bluebird Care (Chesterfield and NE Derbyshire).


Frequently Asked Questions about Bluebird Care Chesterfield and NE Derbyshire

What Type of Services does Bluebird Care Chesterfield and NE Derbyshire offer?

Bluebird Care Chesterfield and NE Derbyshire offers Home Care.

How many Carers does Bluebird Care Chesterfield and NE Derbyshire employ?

Bluebird Care Chesterfield and NE Derbyshire employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Chesterfield and NE Derbyshire to verify any information. View our terms and conditions. Bluebird Care Chesterfield and NE Derbyshire has a Platinum Service – more info.