Domicare Ltd

Unit 7 Investment House, 28 Queens Road, Weybridge KT13 9UT
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9.2 4 Reviews
  • Domicare Ltd, Weybridge
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Care Provided by Domicare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Domicare Ltd
  • Person in charge
  • Monica Copacel (Manager)

Funding & Fees Guide for Domicare Ltd

  • Prices

  • £26.50 per hour weekdays
    £28.50 per hour weekends

  • Prices are revised yearly
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Domicare Ltd Reviews (4)

9.2

Domicare Ltd has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Domicare Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
0
4
0

Review from Janet D (Client) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A staff member at Domicare became my carer following a stay in hospital, initially visiting four times a day. She has been excellent, providing help ranging from getting me up in the morning, helping with washing, reminding me to take my medication and support during my convalescence. She is efficient,
reliable and kind, doing extra small gestures that have made my life more comfortable. Thanks to her care I can now live independently. I am very appreciative of all the help she has given me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M J (Son of Client) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided has been exceptional. Domicare have been extremely accommodating and flexible to our needs, and have gone the extra mile to continually support the independence of my family member.
The service has greatly reduced worry and pressure on the family, and has been a source of reassurance,
in knowing that we are in good hands.
Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R C (Wife of Client) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Domicare offers an excellent, person centred service.
As we always had the same carer, she is also the manager, for 3 years my husband and her built a very trusting and friendly relationship. She was always punctual and offered a high standard of care, compassion and kindness.
Over the 3 years of
night care she was proactive, knowledgeable and incredibly helpful in dealing with any kind of situation. I still feel amazingly lucky to have found her, as we couldn't have done without her.
She has the confidence to deal with emergencies in a very professional way.
The care we received from Domicare was exemplary and I am very happy to recommend them to any potential client or friends.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Celia A (Client) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is exceptional. I was lucky to find her and she has been a godsend to me in caring for my sick husband. Although she is occasionally late this is because she has so many commitments and it is no problem. However, she is extremely reliable and has never missed any of her three visits a day.
She is very sensible and observes and says when something needs to be dealt with, bought, etc. In fact, on occasion, she has ordered goods online herself, and even shopped, to save me the trouble. One of her character traits is that she is very positive and this has been good for me and for my husband.
I am very grateful to have had Domicare for the past ten weeks or so.

Reply from Monica Copacel, Manager at Domicare Ltd

Thank you for your kind words! It has been a pleasure to support you and your husband.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.208)

Overview of Review Score

The Review Score of 9.2 (9.208) out of 10 for Domicare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Domicare Ltd is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Domicare Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Domicare Ltd

What Type of Services does Domicare Ltd offer?

Domicare Ltd offers Home Care.

How many Carers does Domicare Ltd employ?

Domicare Ltd employs 1 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Domicare Ltd to verify any information. View our terms and conditions. Domicare Ltd has a Basic Service – more info.