Be Well Care Ltd

Newtown Road, Henley-on-Thames RG9 1HG
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9.9 10 Reviews
  • Be Well Care Ltd, Henley-on-Thames
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Care Provided by Be Well Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Be Well Care Ltd
  • Person in charge
  • Yamini Vuppalapati (Director)
Are you the Owner/Manager of Be Well Care Ltd? View your Advertising Options

Be Well Care Ltd Reviews (10)

9.9

Be Well Care Ltd has a Review Score of 9.9 (9.898) out of 10, based on 10 reviews in the last 2 years. Over all time Be Well Care Ltd has 10 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 0

Date Published

10
4
7
10
0

Review from Jennifer P (Daughter of Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was informed the current lovely carers we had for my mum (incredibly rare to have) could not take her on as a long-term client due to distance and staff shortage (my mum needs 2 carers for 4 visits a day!) I was filled with dread! I couldn't believe how lucky we'd been to have our then care package,
I didn't believe we could have such amazing care a second time but sure enough Be Well took on my mum and we can not believe how blessed we are. Not only are each and every carer wonderful, kind, efficient, professional, helpful, not to mention consistent time keeping (my biggest worry!) the list goes on. I have had experience with various care packages over the years, not just through my mum but I have my own cleaning business and witnessed how other carers can be hence I speak with such conviction and confidence at how highly I regard Be Well! This includes the management, without such good management things would be quite different! Thank you ALL at Be Well.

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Management

Treated with Dignity

Value for Money

Review from Hilary G (Wife of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband is getting is absolutely wonderful. The dignity and kindness they show not just to my husband but to me as well is amazing and could not ask for better service.
They always arrive with a big smile and it is a pleasure to have them in our home.

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Treated with Dignity

Value for Money

Review from David Y (Client) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that all the carers that I have had have been professional and very engaging. Being stuck in the house for eighteen months, now I have been treated as a friend and this has given me much more confidence. I love cooking and not feeling confident to do this safely and now with their help, I have
been cooking again. Not only do they look after my personal care but they are helping to become more independent.
I always treat myself with the upmost respect and dignity. I can recommend this company to anyone.

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Treated with Dignity

Value for Money

Review from Sarah H (Daughter of Client) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Be Well Care has been a great help and support in looking after our dad. Nothing is too much trouble. I can message with any new updates and I always get a prompt reply by return. All the carers are very professional, friendly and cheerful. Both myself and my brother feel reassured that our dad is being
looked after well.

Reply from Yamini Vuppalapati, Director at Be Well Care Ltd

Thank you so much for your kind words. It means a lot to us that you feel reassured and confident in the care we provide to your dad.


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Review from Marie M (Daughter of Client) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, Mum had excellent care from the agency. There has never been an instance that worried me that Mum wasn't getting first-rate care. Every carer does their job to the highest standard, giving dignity, choice and real kindness. If there was anything the carers were worried about, they let
their managers know and they would contact me immediately. I would highly recommend Be Well Care and go as far to say it couldn't be bettered.

Reply from Yamini Vuppalapati, Director at Be Well Care Ltd

We are truly honoured to have the opportunity to care for your mother, who has indeed become one of the favourites to our carers. Your thoughtful review has touched us deeply and inspires our team to continue providing heartfelt care. Thank you for taking the time to share your kind words.


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Value for Money

Review from Judith M (Daughter of Client) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased and indeed relieved to have found Be Well Care Ltd. The care that my mother and father have received from them has been exemplary. My parents have received emergency cover, daily and now live in care and without exception, all carers have been lovely, experienced and truly caring.
The regular team around them mean that they really know my parents and they feel comfortable having them in their home. Their carers now feel like part of our extended family. The communication with the office is very good, they are responsive and helpful and have been able to accommodate any changes that we have asked for. I am extremely grateful for all the help and support from the carers during some quite difficult times. I would highly recommend them to anyone looking for extra care in their home.

Reply from Yamini Vuppalapati, Director at Be Well Care Ltd

We are glad to have been able to support you in supporting your Mum and dad during the emergency. And thanks for sharing that you found our service to be excellent.


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Treated with Dignity

Value for Money

Review from Christopher B (Son of Client) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Be Well Care provided day support for my father who was caring for my elderly, blind mother. The organisation were careful to assess the needs required and was very safety conscious. The staff always turned up as required and planned and on time. Towards the end of my mum's life, they also provided
waking night care - again reliable and very caring. When the carer realised it was my mum's 96th birthday, she went out after her shift finished and returned later with a bunch of flowers! Very kind and the carers really do care. I highly recommend Be Well Care and have done so personally to friends in need.

Reply from Yamini Vuppalapati, Director at Be Well Care Ltd

Dear Christopher, many thanks for your feedback and it means a lot to our team.


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Review from Helen S (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care team were always friendly and polite in their support. The care team always tried to accommodate any needs or changes to the schedule for example changes to start times. I was also able to either speak to the team on the phone or leave a message - the team always replied.

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Review from Jane B (Daughter of Client) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care Mum has received with Be Well Care. The carers are friendly, kind, patient, professional, and are always mindful of her condition. We enjoy having the same regular team who know Mum's little habits and likes and dislikes. The staff in the office are also very helpful and
communicate well. We would not hesitate to recommend Be Well Care to anyone needing extra assistance at home. We are grateful for all that you do.

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Management

Treated with Dignity

Value for Money

Review from Sally H (Daughter of Client) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Dad's care from Be Well. The care team are so kind and friendly and deal with any issues (e.g accidents in the bed) in a calm professional manner. We would be happy to recommend Be Well Care to other families looking for great care.

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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Be Well Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Be Well Care Ltd is calculated as follows: ( (53 Excellents x 5) + (6 Goods x 4) ) ÷ 59 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Be Well Care Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Be Well Care Ltd

What Type of Services does Be Well Care Ltd offer?

Be Well Care Ltd offers Home Care.

How many Carers does Be Well Care Ltd employ?

Be Well Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Be Well Care Ltd to verify any information. View our terms and conditions. Be Well Care Ltd has a Basic Service – more info.