Fees begin from £28.95
Our fees depend on the service user requirements which will be determined by our free assessments. We offer competitive care rates in line with the service user's requirements.
Price per hour upon assessment.
Winserve Care Services Ltd - Leeds has a Review Score of 9.8 (9.825) out of 10, based on 14 reviews in the last 2 years. Over all time Winserve Care Services Ltd - Leeds has 67 reviews.
Review from Julie M (Daughter of Client) published on 3 November 2020
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Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds
Thank you for your very warm words. Winserve Care Services family is always there to provide the best care for our service users and their families. It was a great pleasure to support your father and your family during this very difficult period.
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Review from Joanne B (Daughter of Client) published on 1 October 2020
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Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds
Thank you for your feedback. At Winserve Care Services, we are always looking at ways of providing the best care and support to our service users and their families.
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Treated with Dignity
Value for Money
Review from Jane S (Sister of Client) published on 16 September 2020
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Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds
Thank you Jane for the feedback. At Winserve Care Services we are always looking for ways of ensuring our service users receive highly personalised services.
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Treated with Dignity
Value for Money
Review from Mara F (Daughter of Client) published on 11 September 2020
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Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds
Thank you Mara for your very kind words. At Winserve Care Services, our staff are always looking for ways to provide exceptional care and we are glad to receive this progress feedback. Thank you recommendations.
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Treated with Dignity
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Review from J S (Daughter of Client) published on 7 September 2020
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Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds
Thank you for your feedback. At Winserve Care Services, we are always looking for ways of improving the quality of our services.
Staff
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Management
Treated with Dignity
Value for Money
Review from Kathryn A (Wife of Client) published on 1 September 2020
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Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds
Thank you for your very kind words. At Winserve Care Services, our family is always looking for more ways to provide the best care possible. Our team greatly appreciates your support during our care service delivery to your husband.
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Treated with Dignity
Value for Money
Review from Jude C (Wife of Client) published on 18 August 2020
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Reply from Amon Mutyasira, Operations Manager at Winserve Care Services Ltd - Leeds
Thank you Jude for letting us care for your husband and thank you for your very kind comments.
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Treated with Dignity
Value for Money
The Review Score of 9.8 (9.825) out of 10 for Winserve Care Services Ltd - Leeds is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.825 for Winserve Care Services Ltd - Leeds is calculated as follows: ( (66 Excellents x 5) + (14 Goods x 4) ) ÷ 80 Ratings = 4.825
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Winserve Care Services Ltd - Leeds is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Jul 2022
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Job Title: Registered Manager
Joined: 2020
Our Registered Manager, Amon, has over 10 years of experience working in business and finance and has honed his expertise in managing our care services. His journey showcases his abilities to excel in various project environments, ensuring the smooth delivery of business. He has qualifications in Marketing, Business, and Project Management. From working for charity organisations and education, he is a valuable asset to our organisation.
Amon takes charge of leading our team and promoting a positive work culture. Additionally, he plays a crucial role in maintaining communication with stakeholders, such as service users, families, regulatory bodies, and external agencies.
One of his favourite hobbies is reading, particularly finance books. He is also a keen runner and swimmer, which was demonstrated when he took part in the Manchester Marathon this year, running a total of 25 miles!
Job Title: Director
Joined: 2020
A qualified mental health nurse with over 17 years of experience working in the care sector as a carer, support worker and trained nurse. Fran has strong experience working with adults/patients/service users with dementia, palliative care needs, learning difficulties, mental health challenges, and homeless clients, including women and children fleeing domestic violence and abuse.
Fran is an experienced health professional with supervisory and management experience in delivering quality adult, mental health and learning difficulties care services. She has worked in complex and demanding settings which include community-based services, low-secure rehabilitation services and hospital settings.
Winserve Care Services Ltd is excited to have Fran manage our service delivery operations. We are certain our service users will greatly benefit from her wealth of experience and compassionate care.
Job Title: Service Delivery Manager
Joined: 2023
With over 30 years of experience working in care, Karen has qualifications in NVQ Level 4 Care Management. She has worked as a care assistant, a deputy manager, a registered manager, to a chief executive, supporting individuals in care homes, supported living, and domiciliary care.
Karen's responsibilities include overseeing the day-to-day operations at Winserve so service users receive seamless and personalised care. She is a strategic problem solver, adept at optimising service delivery processes and making sure staff are equipped to meet the needs of all service users.
Karen loves to socialise and spend time with family and friends. She also really likes to keep fit, participating in off-roading and dancing. On quieter days, she likes to sit down with a good management or psychology book.
Job Title: Care Supervisor
Joined: 2020
Kasia is one of our most experienced staff members, who has been providing the highest quality care to our service users since she joined the team. She has been specifically mentioned in our reviews as an excellent carer.
Kasia loves animals, in particular, cats and always enjoys spending time with our service users' pets!
In her free time, Kasia enjoys travelling especially to warm destinations.
Job Title: Care Lead
Joined: 2021
Nadine is one of our experienced staff members and has provided the highest quality care for our service users since she joined Winserve. She is trained in all mandatory training requirements, as well as having NVQ level 2 and first aid trained.
Job Title: HR
Joined: 2023
Alex is our HR Lead, making sure that our carers are not only qualified, but motivated to provide exceptional care.
He oversees the HR, recruitment, training, and development of our care team. Alex is responsible for organising our policies and procedures and making sure Winserve continually deliver person-centred care. He also makes sure our work environment is supportive and inclusive, ensuring that our staff feel valued and respected.
In his spare time, Alex likes to read Sci-Fi novels and keep up to date with what is happening in the world. He also is a keen exerciser, participating in long-distance running and boxing.
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