King Homecare

66a Clewer Hill Road, Windsor SL4 4BW
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Top 20 award
10 46 Reviews
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Care Provided by King Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • King Homecare Ltd
  • Person in charge
  • Paula King (Registered Manager)

Funding & Fees Guide for King Homecare

  • Prices

  • £28ph weekday and £29.50ph weekends (Bank hoilday and Xmas higher rates)
Are you the Owner/Manager of King Homecare? View your Advertising Options

King Homecare Reviews (46)

Total of 46, showing 1-20
10

King Homecare has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time King Homecare has 46 reviews.

Overall Experience

  • 45
  • 1
  • 0
  • 0
  • 0

Date Published

46
6
10
13
33

Review from A E (Daughter of Client) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care provided for my parents. Staff are punctual and helpful. Schedules for visits are well organised and there is flexibility for adjusting the schedule to include extra visits to take my parents to medical appointments, for example. There is good communication between us and
the manager.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words, it is our pleasure to provide suppoprt to both your parents. We enjoy hearing thier life stories, taking them to dementia related groups and walks by the river.


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Review from Desley L (Daughter-in-law of Client) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service provided by King Care. Management of the service is exceptional. Good, prompt communication and outcomes to any issues that may arise. Individual carers are very good, dealing well with our mum at all times providing good support, great communication and empathy. Overall
we are extremely grateful for and confident in, the care provided by King Care.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words, it is our pleasure to provide care and support to such a lovely lady.


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Review from Claire S (Daughter of Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Homecare have been providing care for nearly a year now for my mother who has dementia. She started with companion visits and then we have added in meal/personal care as her needs have changed. The team have been a great support for my mum and also the rest of the family. It has given my mum
a new lease of life. They are happy to support my mum in any way they can, inside her home or taking her out and about to her favourite places. There communication is exceptional and they go above and beyond my expectations. They always make my mum smile and she looks forward to all the time they spend with her. As a family we wish we had got the team involved earlier as it has truly enriched her life.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words. It's our pleasure to care for such a lovely lady.


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Review from Henry B (Husband of Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the friendly and flexible service that has been provided. The staff are always considerate, respectful and helpful. Communications have always been timely and comprehensive. Very happy to recommend King Homecare.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words, it's our pleasure to support. Always happy to help


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Review from Patricia B (Daughter of Client) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team were always very helpful and supportive to Dad and me. My Dad had not long been diagnosed with Alzheimer's/Dementia (under 6 months) when the manager and her team came to help. Dad had always been very independent, so having people to come in and help him - was very much out
of his normal comfort zone. The manager and another staff member were always so respectful, kind and considerate, but always professional, They were also knowledgeable, always prompt and basically - all that you could wish for in terms of help for a parent. I think my Dad looked forward to their visits, they definitely made him feel comfortable, smile and laugh. The manager also gave sound advice and support to me, in terms of aiding me to help my Dad better. The manager also enabled Dad to be taken to and from the Social Days Centre he attended a few times a week, which helped him and I immensely. Thank you so much for all your past help, you made a hard journey for both Dad and I much easier than it would have otherwise been.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words, it was our pleasure to have supported both you and dad. Best wishes


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Review from Elizabeth S (Daughter of Client) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful care provider. Every carer there is so kind and patient. My parents really enjoyed their visits. They have now moved on to extra care sheltered accommodation but I wouldn't hesitate to use them again and would certainly recommend them.

Reply from Paula King, Registered Manager at King Homecare

Thank you very much your kind words, we wish Mum and Dad all the best and are here should they need our support again. Kind regards.


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Review from June G (Wife of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided for the care of my husband who has dementia is excellent. The evening visit is invaluable to me with his confusion and anxiety at their peak at this time. The carer who is very supportive listens to concerns, checks the house with him and gives repeated reassurance that all is well
and he is safe.
Advice and ordering of protective clothing aids etc to help me is also undertaken. last week automatic night lights for the hall to the bathroom were ordered and fitted by the carer. So grateful.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words, it's our pleasure to offer this service to such a kind-hearted gentleman.


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Review from Julian C (Son of Client) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the team are very professional and caring, very pleased with the service. Excellent initial meeting to determine our requirements and then the follow-up and information provided was superb. Would recommend it to anyone looking for a carer for their family.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words, it's our pleasure to provide care and support.


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Review from Sue H (Daughter of Client) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for carers to look after my mother. She had suddenly become very fragile and was housebound. Mother was deaf and wore hearing aids and her sight was severely impaired. She was unable to prepare meals for herself. The carers were able to set up a routine of two calls a day. Very soon
the carers had to take on further duties i.e. giving medication and cooking lunches. Also, Mother would get very upset and confused. The carers were very good at calming her down and would often not leave until she was settled. Several times I had to call the agency and ask if they could go round to my mother's as she was distressed. All the carers treated my mother with the utmost respect. They were absolutely fantastic and I will always be grateful for their help and support.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words, Mum will be sorely missed by all.


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Review from Paul W (Son of Client) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A professional and caring service at all times.
Not only did they provide my mother with the care and assistance she needed, but also friendship and chats. Sitting down at the end of their shift and watching quiz games on TV meant a lot to her. Once again, thanks for all your help.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words. We shall miss her great sense of humour and listening to the good old day's stories.


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Review from Rob B (Client) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

King Homecare has been fantastic in providing me with the support I need, the carers are kind, reliable, professional, and trustworthy. Having moved homes they have helped me orientate into a new routine and given me the reassurance I have needed. I've lived with dementia for more than 7 years and they
help with day-to-day support. Highly recommended to anyone looking for a reliable service.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words. We love to support you and make everyday living easier for you.


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Review from Lorraine C (Daughter of Client) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, I was quite nervous about having someone look after my mum when I wasn’t there. But then I chatted with King Homecare, and they totally reassured me. They seemed to know what I needed to ask even before I said anything. They really understand what my mum needs and take such good care of her.
It's clear that King Homecare have a wealth of experience, and that alone made me feel so much better. I can't thank them enough for all their help. They make sure my mum's getting the attention she really needs, and it's made a huge difference in her daily life. Now, I'm not stressing when I can't be there because I know she's in safe hands. I can't thank King Homecare enough for everything they do.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words; mum is such a lovely lady, and we enjoy supporting her.


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Review from Jennifer M (Daughter of Client) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I decided after coping with Mum's needs that I needed some support. This was put in place quickly.
Mum enjoyed the change of company and thought both the carers were lovely. She enjoyed their chats.
When Mum's needs changed they contacted occupational therapy to get various equipment.
I felt confident
in the care she received which was a huge relief.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words. We miss mum dearly, take care.


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Review from F B (Daughter of Client) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using King Homecare to assist my father who has dementia for the last six months. We have been really happy with the service. Communication with the mangers has been very responsive, they regularly update and revise any care needs and make sure my father feels included in the process.
My
dad has had a really good relationship with the person providing his visits and I have always been confident in the care he receives. I would not hesitate to call on them in the future for additional help during what has been a challenging time for our family. Their knowledge and patience has been much appreciated.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words, it's been our pleasure to care for Dad. Always here for any advice and support. Take care.


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Review from John W (Friend of Client) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Action was taken at very short notice. Well organised and punctual. Care administered in a friendly and compassionate manner. it was appreciated that the same carer was arranged for each visit, ensuring there was a feeling of trust.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words. It was our pleasure to provide care and support, take care.


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Review from M K (Husband of Client) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with early onset dementia - frontotemporal and I have been her full-time carer for over 2 years now. King Homecare have been helping my wife for around 1 and a half years now.
The care provided to my wife was genuine and of high quality. Always punctual, always informative and
always planning ahead. Despite all the challenges that King Homecare faced with my wife not easily accepting the help, they persevered and always with a smile.
In addition to the regular care, my wife and I benefited a lot from the great depth of experience and qualifications. I always felt that someone is carefully listening to our issues and providing good advice to our specific situations even beyond the daily care duties.

Reply from Paula King, Registered Manager at King Homecare

Thank you for kind words, it has been our pleasure to support and offer advice where possible.


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Review from Fraser B (Son of Client) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

King Homecare have been an excellent provider of care for my father. They are diligent and nothing seems to be too much trouble. This extends to sitting with him in accident and emergency, when he cut his head, until 02:30 in the morning! They post update reports every day on their website and these
are always detailed and informative. They maintain a proper care plan and their website always has full details of visits completed and who will be attending, for at least the next week.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words, it's our pleasure to care for your father.


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Review from C H (Daughter of Client) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I care for my mother for most of the week but as she has Alzheimer's and I felt I needed some regular respite care. Fortunately, King Homecare were able to meet my requirements and provide a crucial service. They are kind, cheerful and supportive not just to Mum but to the whole family. Communication
is vitally important, especially with the joint care we have, so being able to access the portal or speak to the manager provides clarity and understanding for everyone. Whenever I need additional visits they have proved to be flexible and accommodating.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words, means a lot. We love supporting your mother and sharing memories with her. Take care.


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Review from A M (Daughter of Client) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is living with Alzheimer's dementia and we knew that things were changing. As a family, we had to decide that 24-hour care was required to make sure she is safe, looked after and supported in the best way possible. We knew a care home would be good for Mum but we didn't even contemplate a
live-in carer in her own home. King Homecare provide this service and we honestly couldn't feel happier. We have regular reviews to ensure Mum's needs are being met. Some family members are not local so having the online portal access provides reassurance and allows open communication if and when needed. I would recommend King Homecare to anyone looking for home support. The carers are so kind, caring and professional at all times. Thank you for your advice and help!

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words. It's our pleasure to support Mum in her own home, we love listening to her stories and sharing memories with her.


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Review from E L (Daughter-in-law of Client) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, the team of carers was very involved with my father-in-law's needs and special requirements. They were always on time, knew their job and were very supportive. Through difficult times they helped me to make things less difficult, but most importantly, to make my father-in-law feel
a bit more comfortable. Thank you.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words. It was our pleasure to look after your father-in-law, he was a lovely gentleman (even though he supported Arsenal!) and is missed by all.


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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for King Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for King Homecare is calculated as follows: ( (77 Excellents x 5) + (1 Goods x 4) ) ÷ 78 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for King Homecare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Top 20 Home Care Providers South East England 2024

Recipient: King Homecare

Date: Friday 31 May 2024 More details

Top 20 Home Care Providers South East England 2021

Recipient: King Homecare

Date: Friday 30 Apr 2021 More details

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Frequently Asked Questions about King Homecare

What Type of Services does King Homecare offer?

King Homecare offers Home Care.

How many Carers does King Homecare employ?

King Homecare employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact King Homecare to verify any information. View our terms and conditions. King Homecare has a Basic Service – more info.