King Homecare

66a Clewer Hill Road, Windsor SL4 4BW
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Top 20 award
10 46 Reviews
  • King Homecare, Windsor
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Care Provided by King Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • King Homecare Ltd
  • Person in charge
  • Paula King (Registered Manager)

Funding & Fees Guide for King Homecare

  • Prices

  • £28ph weekday and £29.50ph weekends (Bank hoilday and Xmas higher rates)
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King Homecare Reviews (46)

Total of 46, showing 41-46
10

King Homecare has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time King Homecare has 46 reviews.

Overall Experience

  • 45
  • 1
  • 0
  • 0
  • 0

Date Published

46
6
10
13
33

Review from Paul O (Son of Client) published on 21 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

King Homecare care for my father one day a week so that it helps my mother better cope with the day to day issues of living with someone that has Alzheimer's/dementia. This is a real help for the family as we all live so far away and rely on services such as King Homecare provide to ensure my father
can live at home with the knowledge that someone is there to help.
Very professional services that go above and beyond what would normally be expected and even though they are caring for my father, they are equally caring for my mum as she also needs assistance but doesn't always recognise it. Thanks to King Homecare, we as a family know and trust in the service that my father is receiving.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much for your kind words Paul, both your parents are lovely and we really enjoy looking after them.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda P (Daughter of Client) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although King Homecare was only able to help me for a few days, I found them to be most helpful, punctual and totally trustworthy. They spent time gathering information and was able to personalise a care plan for Mum that included everything required. My mother loved their company as ill as my mum was
at the time, she trusted them and so do I. Mother had Alzheimer's among other morbidness and their vast experience of the conditions made Mother's support and care more valuable. The only reason that Kings Homecare did not continue is that sadly Mum passed away but she was very ill and it was her time. King Homecare was also a great comfort to me on my mother's passing. (The dogs also loved them!)

Reply from Paula King, Registered Manager at King Homecare

Thank you, Linda, your mum will always be remembered by us.


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Management

Treated with Dignity

Value for Money

Review from Ian F (Son of Client) published on 18 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother has been housebound with an arthritic hip for the last few months and the carer has done a great job caring for her. She also really appreciates the companionship. I highly recommended King Homecare.

Reply from Paula King, Registered Manager at King Homecare

Thank you for your kind words, Ian, its a pleasure looking after your mother. Best wishes, Paula.


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Management

Treated with Dignity

Value for Money

Review from Donna H (Daughter of Client) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can thoroughly recommend the services from King Home Care, they have looked after my father’s hygiene needs and washing since June and we are grateful for her help and support. They are very experienced with Dementia Care and is a caring and patient person, thank you King Homecare!

Reply from Paula King, Registered Manager at King Homecare

Thank you so much Donna, your father is a really lovely man and we enjoy supporting him. Best wishes Paula


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Management

Treated with Dignity

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Review from Judith H (Niece of Client) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that without the care of this lady I would have struggled. I don’t live near my uncle but the carer not only makes sure that my uncle has food she also makes sure he takes his medication she looks after all his hygiene needs and washing. She is just amazing and takes so much care
and time with him which means it is a peace of mind for me living so far away.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much, Judith, it's a pleasure to support your uncle. Best wishes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lisa P (Daughter of Client) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend King Homecare. After having a thorough chat with the manager about our family's needs resulting from dementia, she was able to devise a care plan within a short timeframe which included all of our requests and more (!) she quite clearly has incredible experience in the care sector
and conducts herself in an empathetic and caring way. Thank you!

Reply from Paula King, Registered Manager at King Homecare

Thank you so much, Lisa, for your lovely, kind words.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for King Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for King Homecare is calculated as follows: ( (77 Excellents x 5) + (1 Goods x 4) ) ÷ 78 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for King Homecare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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