King Homecare

66a Clewer Hill Road, Windsor SL4 4BW
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Top 20 award
9.9 42 Reviews
  • King Homecare, Windsor
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Care Provided by King Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • King Homecare Ltd
  • Person in charge
  • Paula King (Registered Manager)

Funding & Fees Guide for King Homecare

  • Prices

  • £28ph weekday and £29.50ph weekends (Bank hoilday and Xmas higher rates)
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King Homecare Reviews (42)

Total of 42, showing 41-42
9.9

King Homecare has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years. Over all time King Homecare has 42 reviews.

Overall Experience

  • 41
  • 1
  • 0
  • 0
  • 0

Date Published

42
2
6
9
33

Review from Judith H (Niece of Client) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that without the care of this lady I would have struggled. I don’t live near my uncle but the carer not only makes sure that my uncle has food she also makes sure he takes his medication she looks after all his hygiene needs and washing. She is just amazing and takes so much care
and time with him which means it is a peace of mind for me living so far away.

Reply from Paula King, Registered Manager at King Homecare

Thank you so much, Judith, it's a pleasure to support your uncle. Best wishes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lisa P (Daughter of Client) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend King Homecare. After having a thorough chat with the manager about our family's needs resulting from dementia, she was able to devise a care plan within a short timeframe which included all of our requests and more (!) she quite clearly has incredible experience in the care sector
and conducts herself in an empathetic and caring way. Thank you!

Reply from Paula King, Registered Manager at King Homecare

Thank you so much, Lisa, for your lovely, kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for King Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for King Homecare is calculated as follows: ( (54 Excellents x 5) ) ÷ 54 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for King Homecare is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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