I Care (GB) - Wirral

Unit 1, Office 2, Commerce Park, Campbeltown Road, Birkenhead CH41 9HP
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8.0 2 Reviews
  • I Care (GB) - Wirral, Birkenhead
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Care Provided by I Care (GB) - Wirral

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability

Good to Know

  • Person in charge
  • Jane Collins (Manager)
Are you the Owner/Manager of I Care (GB) - Wirral? View your Advertising Options

I Care (GB) - Wirral Reviews (2)

8.0

I Care (GB) - Wirral has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time I Care (GB) - Wirral has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
1
1
1

Review from D B (Client) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration for these workers who work for this company. They are honest, reliable and lovely people. They have respect for the clients and are trustworthy with money and no job is too small. They are a mixed bunch of all kinds of nationalities working on behalf of the client and I
didn't feel pressured by them. The Administrator who works in the office was extremely professional in getting my meds sorted, they are just lovely people. All of them who I have met. Keep up the good work

Reply from Philip Gradwell, Head of care at I Care (GB) - Wirral

Thank you very much for this amazing feedback. This industry is almost always receiving negative feedback and it's very well appreciated to also have good feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Suzy H (Client) published on 18 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say how safe and respected I feel by my regular carers.
My two carers are really nice ladies, that always make me feel as if I'm not a burden and it's a pleasure to see me.
As many changes go on, I'd be really upset to lose them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for I Care (GB) - Wirral is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for I Care (GB) - Wirral is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for I Care (GB) - Wirral is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about I Care (GB) - Wirral

What Type of Services does I Care (GB) - Wirral offer?

I Care (GB) - Wirral offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact I Care (GB) - Wirral to verify any information. View our terms and conditions. I Care (GB) - Wirral has a Basic Service – more info.