Kaplan Care

Regus House, Admirials Crossway, Victory Way, Dartford DA2 6QD
Submit a Review
9.8 24 Reviews
  • Kaplan Care, Dartford
Other Home Care Providers you may be interested in:
Group Logo
Home Care Providers belonging to Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd
Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd
9.9
Member Logo
Home Care Providers belonging to Domus Live-In Care
Domus Live-In Care
8.0
Member Logo
Home Care Providers belonging to Trinity Homecare
Trinity Homecare
9.7
Member Logo
Home Care Providers belonging to Consultus Care & Nursing
Consultus Care & Nursing
9.8
Show Kaplan Care on the Map

Care Provided by Kaplan Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kaplan Care Ltd
  • Person in charge
  • Gulten Kaplan (Registered Manager)

Funding & Fees Guide for Kaplan Care

  • Prices

  • Starting Private client from £25 Per hour
Are you the Owner/Manager of Kaplan Care? View your Advertising Options

Kaplan Care Reviews (24)

Total of 24, showing 21-24
9.8

Kaplan Care has a Review Score of 9.8 (9.779) out of 10, based on 8 reviews in the last 2 years. Over all time Kaplan Care has 24 reviews.

Overall Experience

  • 22
  • 2
  • 0
  • 0
  • 0

Date Published

24
0
0
8
16

Review from Christine S (Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Kaplan Care for over a month and already I feel comfortable and safe with the carers and we always have a laugh.
The carers do everything I ask them too and always ask If there's anything else they can do for me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jo O (Daughter of Client) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been such a relief to find the right person to care for my dad. The manager has really put my mum's mind at rest as she can rely on her. Kindness and care are at the core. I would highly recommend this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Annette J (Wife of Client) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since meeting the manager I feel totally supported in every way. Communication is easy and I feel able to make contact if I need it at any time. My husband is getting all his needs met and the relationship between them is authentic and very caring.
I would not hesitate to recommend the care provided
to anyone thinking of using homecare.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lisa C (Daughter of Client) published on 9 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used two previous care agency’s in the past and was so unhappy with the service provided. My dad has Parkinson’s disease and my mum has dementia, it’s very hard work to look after both hence why I decided to get some help. Both agency’s that I previously used were terrible, time-keeping was poor
and the care was not good at all, so between me and my husband we decided to go part-time work so we can look after my parents. Back in August I had a leaflet come through my door advertising home care, I phoned this company up and spoke to a lovely lady who was in fact the owner of her new company, wow. Very professional and experienced and answered all my questions, ticked every box.
The lady met my parents and had an assessment to see what care can be offered, my parents are very content and so are we, so pleased that I have now found a lovely company with lovely carers who can help. Thank you Kaplan Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Kaplan Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Kaplan Care is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kaplan Care is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kaplan Care to verify any information. View our terms and conditions. Kaplan Care has a Basic Service – more info.