Lizor Care

9 Station Road, Tidworth SP9 7NZ
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9.7 30 Reviews
  • Lizor Care, Tidworth
Lizor Care Concept provides person-centred domiciliary care to both private clients as well as the socially funded care market. Their primary goal is to offer a high quality, flexible and efficient care service which enables people to remain in the place they love the most.

Lizor's services are tailored around individual needs, circumstances and preferences. Whether someone you love needs therapy services or help at home with daily tasks, the members of the team have all the tools and experience necessary to meet their needs.

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Care Provided by Lizor Care

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Community Health Visitor
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Mental Health Condition
  • Nursing/Care Home Nurse
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Aliizor Ltd
  • Person in charge
  • Benjamin Alizor (Director)

Funding & Fees Guide for Lizor Care

  • Prices

  • Live In Care: From £850/week. Depending on your needs
    Respite Care: Starts from as little as £120/day
    Companionship: Price depends on needs.
    Hourly Care: From £27/hour

  • Please call the office and our dedicated staff will be able to assist you with a quote following your needs assessment.

Lizor Care Reviews (30)

Total of 30, showing 1-20
9.7

Lizor Care has a Review Score of 9.7 (9.703) out of 10, based on 13 reviews in the last 2 years. Over all time Lizor Care has 30 reviews.

Overall Experience

  • 22
  • 7
  • 1
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Date Published

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Review from A R (Son of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very good. Carers really treated Dad with the utmost respect and their visits really cheered him up and they really made him laugh when they visited, even towards the end. They also really did their utmost to make sure he was comfortable.

Reply from Benjamin Alizor, Director at Lizor Care

A very sad loss. Thank you for your kind words. The team appreciate your support. Our thoughts are with you and your family.


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Review from Aliso C (Daughter of Client) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had Lizor Care for my Mum who has the start of dementia.
The continuity of her carers is fantastic and she has had 2 carers since August and she loves them both, they are always caring and happy and very caring towards Mum I could'nt ask for anything more for her. Thank you to the 2 carers.

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Review from Julie M (Daughter of Client) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers are polite, thoughtful and considerate of Dad's needs. He looks forward to them coming and we, as a family, feel they have really taken time to get to know him well and they care for him beautifully.

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Review from M G (Daughter of Client) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When I am present at the visits by the carers to Mum, I find carers to be pleasant and engaging.
I know Mum likes some carers more than others and that’s to be expected. This can lead to her saying some ignore her requests. I have pointed out that her voice is quiet and maybe they can’t hear her.
This is just her view, which I have not observed.
When I call the office for help, the call is always dealt with pleasantly and efficiently.

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Review from David V (Son of Client) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father has received over the past 6 months has been excellent. The caregivers always converse with him on arrival, give him confidence in their ability to look after him, listen and talk to him while they get him ready for the day, prepare his meals, get him settled in the evening and maintain
a very high degree of hygiene. He looks forward to them coming in as they provide company and someone to talk to on their four visits a day.

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Review from S H (Daughter of Client) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We’ve had a few different carers over the months. Some are better at pre-empting tasks that need to be performed, and how they can be helpful than others. The app is really useful if you need to contact the carer or the management team to ask for any specific tasks to be done on their next visit.
Our
regular morning carer for Mum is great, so empathetic to Mum's needs, always singing and laughing with Mum. She always treats Mum with dignity. This then sets Mum up for a good day and she is left feeling relaxed.

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Review from Leonard B (Husband of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers have been good and friendly. Male and Female carers have been brilliant. Most of them have been on time and have recognised our routine of weekly leaving home to attend other functions mostly at 10 am.

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Review from Whitney F (Mother of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter likes her carers, she has really good communication with the carer. She said she really misses having her and she would like to have her back. She likes the others too but had a really good relationship with the specific carer.

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Review from Paul N (Son of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The service provided full-time care originally for my mother while my father was in Hospital, this transferred to both my parents.
I had concerns to start with as my parents are a private couple and have been this way all their lives.
I could not believe how well both Mum and Dad took to the carers,
I commend their attitude and care abilities.
I cannot say that I was concerned in any of the fields they operated in, the girls became part of a warm family during their time with us.
All I can say is a heartfelt thank you from all our family for the happiness and professionalism that was given.
Both my parents have missed them dearly.
Thank you to all concerned.

Reply from Benjamin Alizor, Director at Lizor Care

Thank you very much for this feedback. Glad to hear that you had a good experience.


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Review from J L (Client) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very reliable with the timing on their visits. Care suited to my needs at different phases, presented themselves well.

Reply from Benjamin Alizor, Director at Lizor Care

Thank you for the useful feedback. We will strive to give you a much better experience in the future.


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Review from Paul I (Son of Client) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Late March, early April, after having a different organisation care for my parent, it was very clear from day one and saving me from a poo carnage (thanks Mum) they were going to be amazing. You lot are just amazing!

Reply from Benjamin Alizor, Director at Lizor Care

Thank you for reviewing us.
It was a pleasure supporting your family. I am glad to hear that your expectations were met. Thank you again for allowing us into your home and our carers only have good things to say about your family.


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Review from John S (Son of Client) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care provided for my Mother after an unexpected illness affecting both her physical and cognitive abilities. Lizor Care Concept provided 24 hour 1:1 at home care for two weeks while Mum had the opportunity to recover in her own home. Lizor management attended the house at the start to ensure that as
much information as possible was gathered about Mum. They were also present when she arrived from hospital and ensured that medication requirements were fully understood and checked the drugs provided by the hospital at discharge, including identifying an anomaly. Carers were well briefed on how to reach the property and there were no instances across the care period where a carer wasn't present. Mum was able to see a consistent set of carers and they were kind and capable. Overall, very happy with the service provided.

Reply from Benjamin Alizor, Director at Lizor Care

Thank you very much for your review of our service. I am glad to hear that our staff and service met your expectations.


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Review from S W (Daughter of Client) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A carer was quickly put in place for Dad who urgently needed twenty-four-hour care. Ascertained what care dad needed and how they could help.
The carer was great with Dad, he liked her. She treated him with respect and patience. Friendly with the family who popped in mostly daily to see Dad.

Reply from Benjamin Alizor, Managing Director at Lizor Care

Thank you very much for your kind words. It was a pleasure supporting your family.


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Review from B W (Client) assisted by family/friend published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers I have met have been kind and considerate to me, especially in the early days. They helped me over some of the difficult moments and make my life at home possible.

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Review from A W (Husband of Client) published on 10 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are friendly, caring and professional. They arrive at the agreed times and are conscientious in their work. We are pleased with the care provided which helps us enormously.

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Review from N A (Great-Niece of Client) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found that the care given to my great aunty has always been exceptional. Her needs are always treated with dignity, and she is always clean and comfortable.

Reply from Benjamin Alizor, Director at Lizor Care

I thank you very much for your honest feedback.


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Review from R D (Friend of Client) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This young lady was very caring, helpful and polite. Everything was clean and tidy and nothing was too much trouble for her to do for my friend.

Reply from Benjamin Alizor, Director at Lizor Care

Thank you very much. Your feedback on the care we delivered means a lot to us.


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Review from Susan W (Daughter of Client) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This young lady is a joy and brings a calm to a very stressful situation not only helping with mum but reassuring all of us in the family. She is wonderful with mum and mum is doing very well under her care. I can not express our thanks enough. She is always smiling. What a wonderful young woman she
is.

Reply from Benjamin Alizor, Director at Lizor Care

Thank you very much for your honest feedback. Glad we met your expectations.


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Review from Jennifer B (Daughter of Client) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lizor provided waking night care for three weeks to care for my mother during her last three weeks of life. The ladies were all adorable, and I felt completely at ease leaving my mum to their care whilst I went home to bed. I could sleep easy knowing Mum was in safe hands. Staff were gentle, kind, respectful
and supportive, and I would not hesitate to recommend them!

Reply from Benjamin Alizor, Director at Lizor Care

Thank you very much for your feedback. We are pleased to hear of your positive experience.


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Review from Denise T (Daughter of Client) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Alzheimer's and cannot be left alone, so when my stepfather was taken into hospital rapidly, we needed help. 24-hour care was in place within 24 hours. The young lady who came was amazing, kind, cheerful and completely unflappable. Mum has thrived in her care. Her care is not limited to
Mum. She has been wonderful with all of us. I have not had any amount of worry over Mum, knowing she was being looked after by this kind and capable young woman.

Reply from Benjamin Alizor, Director at Lizor Care

We thank you very much for your kind feedback. Glad we met your family's expectations.


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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Lizor Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Lizor Care is calculated as follows: ( (57 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 74 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lizor Care is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

Benjamin

Benjamin Alizor

Job Title: Managing Director

Joined: 2020

Responsible for the Management of the Care service.


Frequently Asked Questions about Lizor Care

What Type of Services does Lizor Care offer?

Lizor Care offers Home Care & Nursing Care.

How many Carers does Lizor Care employ?

Lizor Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lizor Care to verify any information. View our terms and conditions. Lizor Care has a Platinum Service – more info.