Helping Hands Home Care (Bury St Edmunds)

4 Kings Mews, Kings Road, Bury St Edmunds IP33 3DE
Submit a Review
8.0 1 Review
  • Helping Hands Home Care (Bury St Edmunds), Bury St Edmunds
Helping Hands Home Care (Bury St Edmunds) provides tailored support.

Covering areas such as Bolton, Rochdale, Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Hawkshaw and the surrounding areas, the Bury Helping Hands team are here to support you with bespoke home care packages built entirely around you and your needs.

Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide individually tailored support that is completely unique to you and your requirements.

It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place for them as their condition progresses.

Whatever you need, the team at Helping Hands have over 30 years’ experience providing dedicated home care to over 40,000 families across the UK.

It is regulated by the Care Quality Commission (CQC), you can rest assured that your care is safe, efficient and reliable.

Show Helping Hands Home Care (Bury St Edmunds) on the Map

Care Provided by Helping Hands Home Care (Bury St Edmunds)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Person in charge
  • Zoe Parry (Branch Care Manager)

Funding & Fees Guide for Helping Hands Home Care (Bury St Edmunds)

  • Prices

  • Domiciliary Care From £34.60 per hour.

  • We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

Helping Hands Home Care (Bury St Edmunds) Reviews (1)

8.0

Helping Hands Home Care (Bury St Edmunds) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Bury St Edmunds) has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
0
0
1
0

Review from Jane B (Daughter-in-law of Client) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are very pleased with the care. All staff are on time, kind and respectful of needs. When talking to office staff, they are also helpful and understanding. My mother-in-law is always happy to see the staff and enjoys their conversations.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Helping Hands Home Care (Bury St Edmunds) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Helping Hands Home Care (Bury St Edmunds) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Bury St Edmunds) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Helping Hands Home Care (Bury St Edmunds)

What Type of Services does Helping Hands Home Care (Bury St Edmunds) offer?

Helping Hands Home Care (Bury St Edmunds) offers Home Care.

How many Carers does Helping Hands Home Care (Bury St Edmunds) employ?

Helping Hands Home Care (Bury St Edmunds) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Bury St Edmunds) to verify any information. View our terms and conditions. Helping Hands Home Care (Bury St Edmunds) has a Platinum Service – more info.