Cranleigh Homecare

Cranleigh GU6 8PF
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9.0 5 Reviews
  • Cranleigh Homecare, Cranleigh
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Care Provided by Cranleigh Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Cranleigh Homecare Ltd
  • Person in charge
  • Benjamin Grimshaw (Registered Manager)

Funding & Fees Guide for Cranleigh Homecare

  • Prices

  • Prices start from £26.00 per hour

  • Our straightforward price list gives one single price for each of our visit types with no added extras such as travel or admin fees. Full price list available on assessment.
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Cranleigh Homecare Reviews (5)

9.0

Cranleigh Homecare has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Cranleigh Homecare has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
1
3
3
2

Review from G H (Son of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring professional team, who make my 92 year old dad feel special and loved. The team come in four times a day and deal with all his needs including his washing! They are fully up to speed with the medication and log everything on their PDAs, nothing gets missed! Keep up the good work chaps!!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Alex T (Son of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranleigh Homecare provided an excellent service for us as a family dealing with our mother who had vascular dementia and Alzheimer's.
They were always very understanding and helpful, they guided all of us through a very difficult period and provided excellent care for our mum.
The company's knowledge
and experience in dealing with different medications and situations was a huge help and we can not thank them enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Theo T (Son of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranleigh Care looked after our mother for nearly 4 years. Regular visits, overnight stays, due diligence, care and attention were paid at all times.
The Smile on my mother's face when they walked in was priceless and they became part of our family. I could not recommend the service enough. They even
came to the funeral of my late mother.
We will be eternally grateful for their service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D K (Client) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been supported by Cranleigh Homecare since July 2021.
I find them to be reliable, understanding, flexible and provide the support I need.
Their support allows me to spend more time with my children and family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A T (Client) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer coming in is the highlight of my day and I couldn’t do without them. The carer helps me with everything I need.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Cranleigh Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Cranleigh Homecare is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cranleigh Homecare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Cranleigh Homecare

What Type of Services does Cranleigh Homecare offer?

Cranleigh Homecare offers Home Care.

How many Carers does Cranleigh Homecare employ?

Cranleigh Homecare employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cranleigh Homecare to verify any information. View our terms and conditions. Cranleigh Homecare has a Basic Service – more info.