MS Care Ltd

2 Station Road, Soham, Ely CB7 5DY
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1 Review
  • MS Care Ltd, Ely
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Care Provided by MS Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • MS Care Ltd
  • Person in charge
  • Madalina Logoja (Registered Manager)
Are you the Owner/Manager of MS Care Ltd? View your Advertising Options

MS Care Ltd Reviews (1)

Over all time MS Care Ltd has 1 review.

Overall Experience

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Date Published

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Review from C C (Client) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Having had some lovely carers from the Council, I was given this company after my short-term care finished.
I can honestly say, the time booked for my morning visit was 1/2 hour. At which they were here for 15 minutes max. So I cancelled them. Only to receive a Social Services call regarding my Son
who was apparently in danger of a cluttered house! I wouldn't recommend this company, as they don't provide the service promised.
And if you call medication and art supplies cluttering, well excuse me. I'm bored and make use of my talents.

Reply from Carole Howlett, Care Manager at MS Care Ltd

Thank you for your review and giving MS Care 5 stars for staff, care/support, management and treated with dignity. This feedback is very important to us as we strive for outstanding communication and care to others. On initial assessment, all service users are informed of the time allocation and the minimum amount being 30 minutes for every care call. If tasks are completed within a shorter time and the service user is happy then carers will leave, even if it is 15 minutes. Carers only claim for the time spent in all service users' homes. All care agencies work closely with social services and are guided by their knowledge and experience. Any care package cancelled, social services are informed and act upon.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 25 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about MS Care Ltd

What Type of Services does MS Care Ltd offer?

MS Care Ltd offers Home Care.

How many Carers does MS Care Ltd employ?

MS Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MS Care Ltd to verify any information. View our terms and conditions. MS Care Ltd has a Basic Service – more info.