Honest Home Care

6-7 Fountain Parade, Mapplewell, Barnsley S75 6FW
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8.0 2 Reviews
  • Honest Home Care, Barnsley
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Care Provided by Honest Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Honest Home Care Ltd
  • Person in charge
  • Beverley Knight (Manager)
8.0

Honest Home Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Honest Home Care has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
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  • 0

Date Published

2
1
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1
Overall Experience  Overall Experience 5.0 out of 5

I am writing to say a huge thank you to all the staff at Honest Home Care, both in the office and those who cared for him daily. They have looked after my dad for the last six months or so, until he passed away in early December. His wish and that of all his family was for him to remain at home until
the end. We couldn't have done this without Home Cares wonderful help, to all the nurses who went above and beyond in their care. We owe them a massive debt of gratitude. My dad was never scared or allowed to be uncomfortable and was always treated with the very greatest respect and dignity. It is not too much to say that the staff who attended showed him love. I cannot recommend Honest Home Care high enough. Thank you for making one of the most difficult times of our lives so much easier.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All the girls looking after our gorgeous Mam did a fantastic job keeping her comfortable at all times, they always spoke to her, though often she was sleeping, to let her know what they were doing. They showed so much care and compassion whilst remaining professional at all times, I really don't know
what I would have done without them.
Thank you so much.

Reply from Bev Knight, Registered Care Manager at Honest Home Care

Thank You Tonie for the review.
We have passed your review to all the team that supported your mum.
Thank you for leaving such a lovely review.
Bev & Vicky and all the Honest Home Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Honest Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Honest Home Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Honest Home Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Oct 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Honest Home Care

What Type of Services does Honest Home Care offer?

Honest Home Care offers Home Care.

How many Carers does Honest Home Care employ?

Honest Home Care employs 140 carers.