Obatos Care Services Birmingham

Branston Court, Branston Street, Birmingham B18 6BA
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8.5 4 Reviews
  • Obatos Care Services Birmingham, Birmingham

Care Provided by Obatos Care Services Birmingham

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • General Practice Nurse
  • HDU Nurse
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Mental Health Nurse
  • Nursing/Care Home Nurse
  • Older Person Care
  • Paediatric Nurse
  • Palliative Care
  • Palliative Care Nurse
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Matthew Olowookere (Manager)
  • Admission Criteria
    • No

Funding & Fees Guide for Obatos Care Services Birmingham

  • Prices
  • £16.00–£30.00 per hour for HCAs, Support workers,
    £45.00–£48.00 per Hour for RMN, RGN, and specialist nurses.
    £90.00 per night. Sleep-in -Carers
    £975: Live in Care


  • This range covers from HCAs, support workers, RGN, RMN, sleep-in carers.


Obatos Care Services Birmingham Reviews (4)

8.5

Obatos Care Services Birmingham has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Obatos Care Services Birmingham has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
2
2
2
Overall Experience  Overall Experience 5.0 out of 5

Obatos Care has been very helpful and supportive and kind. In relation to me as a client expressing professionalism towards my care needs.
Providing everything I need to make my life easier to manage the challenges of disability. The carers have been excellent in the provision of care duties.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The carers are very helpful and knowledgeable in their job. They offer to support me very well and offer me care as I wanted personally. The managers are always available and prompt to respond to my needs.

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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My friend using this care provider for the last 4 months, also I am next of kin for my friend who is using this care service. They are really good in providing care. Their staff are very good. They have a proper management system. They acknowledge complaints and give quick responses. Their staff is
well trained. Very good service highly recommended.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have found this care service to be very friendly, professional and caring. Their approach to caring for me is second to none. I love the way staff show genuine care, looking out for my wellbeing. They provide me with excellent meals of my choice. From time to time, I like the way they check on my
wellbeing with a call when they are not on duty. Staff are very supportive when required and I do not recall ever being let down by non-attendance.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Obatos Care Services Birmingham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Obatos Care Services Birmingham is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Obatos Care Services Birmingham is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Mar 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Obatos Care Services Birmingham

What Type of Services does Obatos Care Services Birmingham offer?

Obatos Care Services Birmingham offers Home Care & Nursing Care.

How many Carers does Obatos Care Services Birmingham employ?

Obatos Care Services Birmingham employs 39 carers.