Paradise Care Ltd

Office 8, Colchester Business Centre, 1 George Williams Way, Colchester CO1 2JS
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8.0 6 Reviews
  • Paradise Care Ltd, Colchester

Care Provided by Paradise Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Paradise Care Ltd
  • Person in charge
  • Nisha Nair (Manager)

Funding & Fees Guide for Paradise Care Ltd

  • Prices
  • Rate starting from £22 per hour.


  • Fees can vary depending on the needs of the client.


8.0

Paradise Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Paradise Care Ltd has 6 reviews.

Overall Experience

  • 4
  • 2
  • 0
  • 0
  • 0

Date Published

6
0
0
1
5
Overall Experience  Overall Experience 5.0 out of 5

Service commenced Monday 26th June.
Excellent service provided.
Warm, friendly approach by both caters.
Job tasks taken very seriously and carried out with patience and every consideration.
Very happy for service to continue and look forward to writing further positive updates.

Reply from Nisha Nair, Manager at Paradise Care Ltd

Glad to know you're happy with the care. Thanks so much for the review - I'm sure it will be extremely helpful for people to read.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Paradise Care have been excellent looking after my mother, helping her in the mornings to get dressed, washed, sort breakfast and lunch and set up for the day. They also visit late afternoon to prepare tea and get set up for the evening/night-time.
The main carer is smiley, engaging and friendly with
excellent back-up from another carer who has made numerous follow-up calls to check that everything is okay with Mum.
When Mum came out of hospital after a short stay, they were back up and running with their excellent care the very same day.
A huge thank you to them from our family.

Reply from Nisha Nair, Director at Paradise Care Ltd

Thanks Andy for the lovely review. I hope your mum is happy in the new place. Regards from all of us at paradise


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Overall Experience  Overall Experience 5.0 out of 5

I found Paradise Care from a very positive article in the echo newspaper.
They were very warm and welcoming from our first conversation. The manager came and met my uncle, was helpful, honest, and suggested what she thought would be appropriate for a start point, and reviewed and adapted the care as
his needs changed as time went on.
The carers took their time to befriend my uncle and make him comfortable, and he told me how nice they were and he enjoyed their company.
The management team (who run Paradise care) provided regular, thorough feedback on how the care was going, and any needs that were changing, and even helped me source new items I needed to buy.


In summary, I am so pleased we chose them, we were very lucky that the managers and their team were able to help us. If I have any friends, or family who need a similar kind of care to help them or their loved ones, I will advise them to go straight to Paradise care.


Reply from Nisha Nair, Director at Paradise Care Ltd

Thanks a lot, Andrew for such a great review. We all at Paradise miss your uncle. May his soul rest in peace.


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Management

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Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with Paradise Care's help in taking care of my mother's house and laundry. The staff that did the work were very kind, polite and helpful. The management responded very quickly and politely. Happy with their service and would recommend!

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Overall Experience  Overall Experience 5.0 out of 5

Great team of staff, they are very kind and always on time. Never missed any calls. The manager always makes sure I get an excellent service. I have been in touch with lots of other agencies but Paradise has got a service charge which is affordable and I highly recommend Paradise for their excellent
service.

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Overall Experience  Overall Experience 4.0 out of 5

Good service. Looked after my brother perfectly and he loves them. Staff are always on time and perfectly prepared for spending time with him. And surprisingly good prices too - the best I could find in the area.

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Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Paradise Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Paradise Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Paradise Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Paradise Care Ltd

What Type of Services does Paradise Care Ltd offer?

Paradise Care Ltd offers Home Care.

How many Carers does Paradise Care Ltd employ?

Paradise Care Ltd employs 5 carers.