Presanne Care Consultancy Ltd

Unit 6, The Old Court House, Orsett Road, Grays RM17 5DD
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8.2 4 Reviews
  • Presanne Care Consultancy Ltd, Grays
Presanne Care Consultancy Ltd is an innovative, modern, CQC-registered home care provider located in Grays, Essex. With years of experience in home care, Presanne’s management team are dedicated to providing person-centred, compassionate care to people in their own homes around Grays.

The team specialise in flexible care for dementia, learning disabilities and physical disabilities. Whether you are looking for short companionship visits, a regular daily care schedule, respite care or a full-time live-in carer, Presanne will tailor your care package to you.

The team value listening to each client above all and will involve you in building a care plan that delivers exactly the care you want. They understand that it is your care in your home and every measure will be taken to ensure that your care is respectful of your preferences, beliefs, culture and privacy. Care plans are reviewed regularly to ensure your care always meets your changing needs and you can speak to the team at any time should you wish to make changes.

Every member of staff is chosen for their compassion and experience and each one has a current Enhanced DBS Check. In the wake of the Covid-19 pandemic, all staff have undergone thorough training in infection control and new policies and practices have been implemented and to support this.

Please don’t hesitate to contact the team with any queries you have about their services or infection control policies.

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Care Provided by Presanne Care Consultancy Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Presanne Care Consultancy Ltd
  • Person in charge
  • Anne Ofeke (Registered Manager)

Presanne Care Consultancy Ltd Reviews (4)

8.2

Presanne Care Consultancy Ltd has a Review Score of 8.2 (8.167) out of 10, based on 2 reviews in the last 2 years. Over all time Presanne Care Consultancy Ltd has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
1
2
2
2

Review from J R (Father of Client) published on 1 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer of my son was very professional, he was kind but firm in making decisions. He showed great empathy towards my son. If given the chance that my son will need a carer again, I would like the same carer to take care of my son.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V A (Mother of Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Punctual, reliable, friendly people working with the client are very caring and competent.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from H G (Granddaughter of Client) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely grateful to the manager and her staff. They are so helpful, good, professional and friendly. The client is always happy when she sees the manager and the carer. She is taken with great care. They are patient with the client. They take time to get to know the patient and remember
her likes/dislikes. We are very happy with the service. It is personable.

Reply from Anne Ofeke, Director at Presanne Care Consultancy Ltd

It is a pleasure looking after this service user, they are always pleasant and appreciative.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from S J (Client) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and reliable. The staff communicate well with me and always ensure I feel comfortable and that my needs are met. I would recommend them as I have had nothing but positive experiences. Make me feel as an individual.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Presanne Care Consultancy Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Presanne Care Consultancy Ltd is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Presanne Care Consultancy Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Presanne Care Consultancy Ltd

What Type of Services does Presanne Care Consultancy Ltd offer?

Presanne Care Consultancy Ltd offers Home Care.

How many Carers does Presanne Care Consultancy Ltd employ?

Presanne Care Consultancy Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Presanne Care Consultancy Ltd to verify any information. View our terms and conditions. Presanne Care Consultancy Ltd has an Enhanced Service – more info.