New Dawn Health and Social Care Ltd

Office 3, Coby Business Centre, Eismann Way, Corby NN17 5ZB
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9.9 15 Reviews
  • New Dawn Health and Social Care Ltd, Corby
At New Dawn, attention to detail is important to us. To respect the wishes and preferences of each person as an individual, commit to high quality of care and look to continuously improve in the level of care and support.

Employing quality workforce as staff believe provision of a good quality service is dependent on the quality of staff. All staff are trained in accordance with the national occupational standards for the care industry set by the National Training Organisation and Care Quality Commission (CQC).

At the core of the business are the following values:

Integrity
It acts with honesty and integrity in all that it does. It will do the right thing, even if it is not the easy thing.

Working together for service users
Service users come first in everything it does.

Respect and Dignity
It values every person – whether service user, their families or carers, or staff – as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits.

Quality of Care
It is committed to quality of care. It has high standards, providing efficient and effective services. It strives to get the basics of quality care – safety, effectiveness and service user experience right every time.

Compassion
It ensures that compassion is central to the care it provides and responds with humility and kindness to each person’s pain, distress, anxiety or need.

Diversity
It is committed to fair access to services for all service users.

Show New Dawn Health and Social Care Ltd on the Map

Care Provided by New Dawn Health and Social Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • New Dawn Health & Social Care Ltd
  • Person in charge
  • Marcia Musandipa (Manager)

Funding & Fees Guide for New Dawn Health and Social Care Ltd

  • Prices

  • Our fees start from £27.50 per hour.
    Live-In support starts from £1500 per week

  • Fees vary depending on location and individual needs.

New Dawn Health and Social Care Ltd Reviews (15)

9.9

New Dawn Health and Social Care Ltd has a Review Score of 9.9 (9.917) out of 10, based on 10 reviews in the last 2 years. Over all time New Dawn Health and Social Care Ltd has 15 reviews.

Overall Experience

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5

Review from Sarah J (Friend of Client) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New Dawn, they are the best. They look after my family member very well. Well done to all the staff and the boss. Thank you so much. I gave them 100 out of 100.

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Review from Fran V (Daughter of Client) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team are supportive, understanding and professional when it comes to caring for my father who was diagnosed with Alzheimer's last year. Whilst currently his care needs are minimal, I take comfort knowing this team are popping in every day and carry out the daily tasks he requires
and ensuring he is safe. I can speak to any of the team, they listen and take action when advised. Thank you ladies, we appreciate your support.

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Review from H O (Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The work being done here and my personal care is to high standards and I am so far good with it. They are meeting my needs in every way possible and I am grateful for all the help they are giving me. The worships in the morning have been great and the participation has been beyond perfect. Overall I
am grateful for their involvement in my personal care and the work being done.

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Review from D P (Son of Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really happy with all the lovely staff. Whoever comes to provide care is of a high standard, friendly and most importantly very caring. They always ask how I am and if they can do anything for me. They are all good company.

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Review from Susan S (Niece of Client) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care service providers though it was for a short period of time, the quality of care for my aunt and her partner was excellent. I found staff very kind, helpful and sensitive in their approach and I would also like to acknowledge the excellent manager who was always happy to discuss any
aspects/queries promptly and professionally and was very accommodating when extra support was needed for my aunt quickly.

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Review from Michael T (Son of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely carers and management team. Attentive to my mother's needs and condition. Always cheerful. The company was always easy to contact and prompt with replying to changing circumstances.
Thoroughly recommend them.

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Review from Lorraine D (Daughter of Client) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum required urgent home care after being taken out of respite in a care home I contacted New Dawn. The manager went out of her way to provide a live-in carer immediately so Mum could come home. Mum had deteriorated in the care home due to inadequate care but within a week she was back to her old
self.
Mum has Alzheimer's with limited mobility and difficulty in communicating and requires support with all her daily needs.
Our live-in carer settled in well and Mum has bonded with and we would be lost without her.
We are all grateful to the team as Mum can now remain in her own home where she is happiest and the family know she is safe and well looked after.
Thank you New Dawn.

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Review from H G (Son-in-law of Client) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using the carers for six months and are happy with the service. Mother-in-law enjoys the company. Fantastic manager who quickly resolves any queries we raise and is always happy to support when extra carer sessions are required.

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Review from sheree M (Cousin of Client) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly person-centred support, always accommodating and flexible.
All carers have been friendly and compassionate, the most amazing support which has been a lifeline for our family.
We cannot thank you enough.

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Review from Nick E (Son of Client) published on 12 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother needed home-based care to support her move from hospital, it was hard to know where to start looking. New Dawn was suggested as one of a handful of providers and have been really good. Very reliable and friendly carers, who have built a good relationship with my mother, and now my father
as his dementia care needs changed. The carers help my parents with food choices and have little personal touches making meals work well. The daily personal care for my mother is well received and the need for almost daily washing of bed sheets is just part of the normal routine. All in all, a company I would recommend.

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Review from V B (Partner of Client) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Polite they do their job well, on time, always willing to listen. Always cheerful I would recommend them to anybody. The carers are nice to the rest of the family they care for my partner's needs.

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Review from David M (Son of Client) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New Dawn cared for my mother who suffered from Dementia and limited movement from February 2022 to September when she passed away. The compassion and general care provided were exemplary from every carer. I was reassured that mum's hygiene needs were totally supported with empathy and devoted professionalism.
One of mum's main male carers was a true example exemplifying care at home - he is a credit to New Dawn and a consummate professional. This gentleman became a virtual family member with his intimate and loving care for mum and even attended her funeral which meant the world to me on that day. I can confidently recommend New Dawn to prospective new clients and sincerely thank the company for the care and genuine love provided to my mother in the last months of her life.

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Review from Chris F (Client) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so lucky to have found New Dawn. They are a happy, friendly team that will go the extra mile to help me and make sure I am comfortable and safe. They are reliable and dependable and I would feel lost without them.

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Review from Judith L (Daughter of Client) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from very bad arthritis and has dementia not have very good movement the more she is in pain she tends to scream and swear unintentionally they manage to calm and sort her out the care is fantastic and very professional whatever she wants they are happy to help with her. If mums happy
I'm happy and would highly recommend this team.

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Review from Susan P (Client) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always happy on arrival, and always happy to help with anything I need help with.
They come in and get me up, help me to the bathroom to either have a shower or a wash, and they help wash and dry me before helping me dress. They help me prepare my breakfast, fill up my juice for the day and make me
a cuppa, before leaving they always ask if there is anything else I need help with or want.

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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for New Dawn Health and Social Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for New Dawn Health and Social Care Ltd is calculated as follows: ( (55 Excellents x 5) + (5 Goods x 4) ) ÷ 60 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for New Dawn Health and Social Care Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about New Dawn Health and Social Care Ltd

What Type of Services does New Dawn Health and Social Care Ltd offer?

New Dawn Health and Social Care Ltd offers Home Care.

How many Carers does New Dawn Health and Social Care Ltd employ?

New Dawn Health and Social Care Ltd employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact New Dawn Health and Social Care Ltd to verify any information. View our terms and conditions. New Dawn Health and Social Care Ltd has an Enhanced Service – more info.