From the very first phone contact, we were impressed by the BelleVie team
Dermot T (Son of Client)
My mother has home visits from BelleVie, she absolutely adores her carers and she trusts them 100%
Christine R (Daughter-in-law of Client)
The team who provide the care on the ground, are superb and have made an enormous difference
Dermot T (Son of Client)
A monthly quote tailored to your needs can be provided on request.
Monthly packages are tailored to the needs and aspirations of your loved one. This pricing structure allows Wellbeing Support Workers to focus on building a relationship with your loved one, rather than on the clock.
Please contact us for a no-obligation quotation.
BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has a Review Score of 9.8 (9.809) out of 10, based on 19 reviews in the last 2 years. Over all time BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has 23 reviews.
Review from William R (Husband of Client) published on 18 March 2025
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Reply from Tom Deaville, Recruitment Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thankyou so much for your feedback! It's very much appreciated!
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Review from Martin W (Son of Client) published on 9 January 2025
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Reply from Tom Deaville, Recruitment Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
I'm so pleased to hear about the care that your mum receives from us! And our carers' ability to deal with any problems that have arisen. We will, however, endeavour to improve the speed and consistency of our responses to management queries!
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Review from Miles M (Husband of Client) published on 10 December 2024
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Reply from Tom Deaville, Recruitment Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much! It's lovely to hear about how much you look forward to seeing our support workers and you highly regard them!
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Review from J H (Daughter-in-law of Client) published on 10 December 2024
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Reply from Tom Deaville, Recruitment Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for your review! It's wonderful to hear about the support that our team provide your mother-in-law and how much of a reassuring presence they are for you!
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Review from Susan W (Daughter of Client) published on 21 May 2024
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you for taking the time to write us such a wonderful review. I'm so glad that you're mum has been able to carry on living in her own home with the support of well-being support workers. I will pass your comments on to the team.
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Review from Rosalin F (Client) published on 14 May 2024
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for your wonderful review. It's good to hear that you see your carers as friends. There is nothing better than being able to get out and about, especially if it's to the seaside! I will share your kind comments with the team.
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Review from J T (Sister of Client) published on 14 May 2024
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Good afternoon. Thank you so much for taking the time to write the review and for the additional feedback. I have spoken with the care team and they will be able to let your brother and yourself know who is visiting him each week. Please let me know if you have any other queries I can support you with.
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Review from Christine R (Daughter-in-law of Client) published on 8 May 2024
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to leave this wonderful review. The team will miss visiting your Mum and Dad.
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Review from D G (Son of Client) published on 8 May 2024
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to write this wonderful review. The care team enjoy visiting your Mum and taking her out to her daycare centre. It's good to know that you have peace of mind and enjoy receiving the updates via our app. I will pass you kind comments onto the care team.
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Review from Joanne D (Daughter of Client) published on 8 May 2024
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to write this review. It's so good to read how happy your dad is with his visits and enjoys seeing the carers each day. I will pass your wonderful comments on to the care team.
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Review from J B (Nephew of Client) published on 15 March 2024
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to write this review. I have passed your comments on to the support team.
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Review from Rachel C (Daughter of Client) published on 28 September 2023
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Good morning, thank you for taking the time to complete a review for BelleVie. We are so pleased to read that your Mum has settled into her new home and enjoys her visits - I know the care team enjoy visiting her. It's reassuring to know that you have peace of mind as well. I will pass your comments onto the care team for you.
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Review from S M (Son of Client) published on 6 July 2023
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to leave us a review. I know that all of our well-being support workers enjoy their visits to your mum. I had the pleasure of meeting her before Christmas and I can see such a positive difference in her. It's lovely to hear that she sees the well-being support workers as "friends" and not just carers that visit her daily. I will pass your comments on to the team.
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Review from Alison T (Daughter of Client) published on 15 May 2023
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to leave our wonderful well-being support workers such a wonderful review. We are so glad that your mum and dad do get to spend that precious time together. The care team love visiting your mum and dad and I know they will be so happy to read your wonderful comments.
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Review from Diane D (Daughter of Client) published on 15 May 2023
Submitted via Website •
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Good morning. Thank you for taking the time to leave our wonderful well-being support workers such an amazing review. I will pass your comments on to the care team.
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Review from Sharon S (Client) published on 12 May 2023
Submitted via Website •
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to leave us such a wonderful review. I will pass your comments onto our care team.
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Review from Alison B (Daughter of Client) published on 12 May 2023
Submitted via Website •
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to leave a review. I know the care team look forward to visiting your dad. I will pass your comments on to them.
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Review from Della J (Daughter of Client) published on 12 May 2023
Submitted via Website •
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Good afternoon Della. Thank you so much for taking the time to leave us a review. We are so pleased that our well-being support workers give you peace of mind. I will pass your comments on to them for you.
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Review from Roger E (Son of Client) published on 10 May 2023
Submitted via Website •
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you so much for taking the time to leave us such a wonderful review. I know the care team love their visits to your mum's. I'm so glad that your mum enjoys her poached eggs in the morning. I will share this review with our amazing care team.
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Review from Paul E (Son of Client) published on 8 March 2022
Submitted via Website •
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Reply from Jill Elliott, Relationship Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Thank you Paul for your kind words, I know our well-being support workers love visiting your Mum.
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The Review Score of 9.8 (9.809) out of 10 for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.809 for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) is calculated as follows: ( (90 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 110 Ratings = 4.809
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Dec 2021
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Job Title: Wellbeing Support Lead
Joined: 2022
Cath has dedicated over 27 years to the Health and Social Care sector, gaining experience in various fields. She is passionate about her role and the care sector as a whole. Known for her friendly attitude, she is committed to helping the people we support live fulfilling lives and ensuring our Wellbeing Support Workers thrive.
Job Title: Wellbeing Support Worker
Joined: 2022
Hi I'm Sarah. I worked in optics for 17 years but fancied doing something completely different. The job advertisement was so nicely written and that is what attracted me to the role at Bellevie. In my spare time I enjoy spending time with my family and going on long walks with my dog.
Job Title: Wellbeing Support Worker
Joined: 2022
Hi, I’m Rick. I’m 41 and currently living in Ashington although I’m originally from Manchester. I moved to the North East to be closer to family and I love how friendly everyone is here. Working in care was a complete career change for me but I couldn’t have chosen a better company to work for, BelleVie really care about the people we support and I’m proud to call myself a wellbeing support worker.
Job Title: Wellbeing Support Worker
Joined: 2024
Hi I’m Devyn. worked in retail before joining Bellevie. I play football for Newcastle United Women. I enjoy being out in the sun and taking my dog for ice creams!
Job Title: Wellbeing Support Worker
Joined: 2023
I am a 67 year old widow and have spent the past 40+ years working in care. I retired last September from a nursing residential and dementia care home. I then began volunteering for Royal voluntary services visiting people who were discharged from hospital. I've realised I'm not ready for the knitting needles and slippers and needed to get back into a job I've always loved but didn't want to go back into care homes which is why I chose Bellevie where the person is put first and quality time can be spent with them.
Job Title: Wellbeing Support Worker
Joined: 2024
I was born on a farm in Alston Cumbria. As a teenager I moved to Whitley Bay. I met my husband Ian, we are married and have three children. We opened three shops in North Tyneside and ran them over 20 years. I currently enjoy taking holidays exploring the country in my campervan.
Job Title: Wellbeing Support Worker
Joined: 2023
Hi I’m Paula. Previously a teacher but left to care for my mum who had cancer and dad who has Alzheimer’s. I love photography, walking my German Shepherd, writing and travelling.
Job Title: Wellbeing Support Worker
Joined: 2024
Hi my name is Susan. I enjoy the outside weather permitting. I enjoy walking with my dog Daisy. When able I enjoy riding my friends horse. I have previously worked in substance misuse, supporting service users to become drug and alcohol free. I have also worked in hospitals and the prison service working in healthcare.
Job Title: Wellbeing Support Worker
Joined: 2023
I have been married for 35 years and live at home with my husband, two grown up sons, and our cat Enid. I worked in the pharmaceutical, and progressed to Sales management roles, spanning almost 30 years. In my spare time I enjoy reading, writing poetry, drawing, painting, gardening, history, as well as the great outdoors.
Job Title: Wellbeing Support Worker
Joined: 2024
Hi I’m Michelle. Before coming to Bellevie I worked at Waitrose as a sales assistant. In my spare time I like to socialise with friends and family, and walking my 2 dogs.
Job Title: Wellbeing Support Worker
Joined: 2023
Hi, I'm Ann-Marie and I'm excited to start my new chapter with BelleVie. My previous job was in admin so this is a total change for me. I enjoy meeting new people and getting out and about so this sounds like the dream job for me. I'm qualified in beauty therapy so enjoy doing this in my spare time.
Job Title: Wellbeing Support Worker
Joined: 2022
Kerry-Ann joined BelleVie after previously working with children with disabilities for the last 6 years. Kerry-Ann is a mother of two adult children. Kerry-Ann is a fond animal lover and has had a menagerie of pets over the years. Kerry-Ann loves being outdoors in nature, especially anywhere near water.
Job Title: Wellbeing Support Worker
Joined: 2023
I have been a community Dialysis Technician for 11 years. Prior to this I was a Healthcare Assistant, Domiciliary Carer and have been a Support Worker for adults with learning difficulties. In my spare time I like gardening, taking long walks with my dog, binge watching box sets, going camping and eating!
Job Title: Wellbeing Support Worker
Joined: 2024
My name is Angela and I previously worked for Ferndene (CNTW NHS Foundation Trust) as a receptionist, I retired from there in November 2022 to look after my two youngest grandchildren. In my spare time I like to spend time with family, catching up with friends and holidays abroad.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) to verify any information. View our terms and conditions. BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has a Platinum Service – more info.