BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)

Corbridge Business Centre, Tinklers Yard, Corbridge NE45 5SB
Submit a Review
Top 20 award
9.8 23 Reviews
  • BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett), Corbridge
BelleVie offers homecare services that enable people to live safely and independently at home.

The team are focused on providing care that makes a difference to people's lives. Through carefully designed care plan, they are able to offer quality support with a personal touch.

Like other home care providers, they offer help around the home, every element of personal and specialist care, as well as transportation, companionship, and plenty else besides. BelleVie offers a monthly membership plan to allow you flexibility and control over your care. So whatever your schedule is or what level of support you need, the team are there to support you.

The team live in the local area and strive to build strong relationships with the people they care for.

Show BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) on the Map

Care Provided by BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Cath Corner (Wellbeing Support Lead)

Funding & Fees Guide for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)

  • Prices

  • A monthly quote tailored to your needs can be provided on request.

  • Monthly packages are tailored to the needs and aspirations of your loved one. This pricing structure allows Wellbeing Support Workers to focus on building a relationship with your loved one, rather than on the clock.


    Please contact us for a no-obligation quotation.

BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) Reviews (23)

Total of 23, showing 21-23
9.8

BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has a Review Score of 9.8 (9.809) out of 10, based on 19 reviews in the last 2 years. Over all time BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has 23 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 0
  • 0

Date Published

23
4
10
19
4

Review from A W (Daughter of Client) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we were concerned about strangers looking after Mum in her home. Mum had always been a very independent lady. The team at BelleVie have been patient with my enquiries and questions even after the visit at home. They adapted Mum's care plan over the weeks when visiting and confirmed all
with us.
We loved the Birdie app so we could see how Mum was each visit.
The care team who did each visit adapted to our requests , more importantly Mum enjoyed their company, they had the patience to listen to her memories and saw if she needed extra time on her visit. The team were efficient contacted the Doctor on our behalf .
Thank you for the care .

Reply from Jill Elliott, Wellbeing And Families Communications Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)

Thank you so much for your feedback and kind words, it is a pleasure to provide support, and know that we are making a difference to the whole family. We will of course share your kind words with our well-being support workers.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dermot T (Son of Client) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a top-class care provider for your parents to remain safe, secure and happy in their own home is no easy task. From the very first phone contact, we were impressed by the BelleVie team and their professional approach to putting in place a package that suited our parents' needs. The team who
provide the care on the ground, are superb and have made an enormous difference to the lives of our parents. In no time at all, they have built up a healthy rapport with us all and more importantly, have delivered the essential day to day services to help our parents to remain living independently. All of the highly skilled team are quietly efficient and get on with the job with total dignity and respect for our parents. It is very reassuring to know that as needs may change over time, that the package we have in place, can be easily augmented without any fuss or bother. We couldn't recommend BelleVie more highly.

Reply from Jill Elliott, Wellbeing And Families Communications Lead at BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)

Thank you very much for your kind words, we are looking forward to continuing to support your parents. The Durham team enjoys their visits!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan J (Daughter of Client) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

BelleVie was recommended to us by a colleague at work. We needed support for our Dad who has mild dementia. From the initial phone call with the manager, we arranged a home visit and were introduced to the development coach. He explained more about the service they could offer and we discussed what
we needed to support our Dad. Dad now has daily visits from friendly and helpful support workers. Nothing is too much trouble. They not only keep him company but also ensure he eats, drinks and takes his daily medications. We have peace of mind knowing that he is in safe hands and we are reassured that he is happy and content in his own home. We also get daily feedback to let us know how Dad is getting on. We would definitely recommend BelleVie!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.809)

Overview of Review Score

The Review Score of 9.8 (9.809) out of 10 for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) is calculated as follows: ( (90 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 110 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (23)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (14)

Catherine

Catherine Corner

Job Title: Wellbeing Support Lead

Joined: 2022

Cath has dedicated over 27 years to the Health and Social Care sector, gaining experience in various fields. She is passionate about her role and the care sector as a whole. Known for her friendly attitude, she is committed to helping the people we support live fulfilling lives and ensuring our Wellbeing Support Workers thrive.


Sarah

Sarah

Job Title: Wellbeing Support Worker

Joined: 2022

Hi I'm Sarah. I worked in optics for 17 years but fancied doing something completely different. The job advertisement was so nicely written and that is what attracted me to the role at Bellevie. In my spare time I enjoy spending time with my family and going on long walks with my dog.


Richard

Richard

Job Title: Wellbeing Support Worker

Joined: 2022

Hi, I’m Rick. I’m 41 and currently living in Ashington although I’m originally from Manchester. I moved to the North East to be closer to family and I love how friendly everyone is here. Working in care was a complete career change for me but I couldn’t have chosen a better company to work for, BelleVie really care about the people we support and I’m proud to call myself a wellbeing support worker.


Devyn

Devyn

Job Title: Wellbeing Support Worker

Joined: 2024

Hi I’m Devyn. worked in retail before joining Bellevie. I play football for Newcastle United Women. I enjoy being out in the sun and taking my dog for ice creams!


Angela

Angela

Job Title: Wellbeing Support Worker

Joined: 2023

I am a 67 year old widow and have spent the past 40+ years working in care. I retired last September from a nursing residential and dementia care home. I then began volunteering for Royal voluntary services visiting people who were discharged from hospital. I've realised I'm not ready for the knitting needles and slippers and needed to get back into a job I've always loved but didn't want to go back into care homes which is why I chose Bellevie where the person is put first and quality time can be spent with them.


Pauline

Pauline

Job Title: Wellbeing Support Worker

Joined: 2024

I was born on a farm in Alston Cumbria. As a teenager I moved to Whitley Bay. I met my husband Ian, we are married and have three children. We opened three shops in North Tyneside and ran them over 20 years. I currently enjoy taking holidays exploring the country in my campervan.


Paula

Paula

Job Title: Wellbeing Support Worker

Joined: 2023

Hi I’m Paula. Previously a teacher but left to care for my mum who had cancer and dad who has Alzheimer’s. I love photography, walking my German Shepherd, writing and travelling.


Susan

Susan

Job Title: Wellbeing Support Worker

Joined: 2024

Hi my name is Susan. I enjoy the outside weather permitting. I enjoy walking with my dog Daisy. When able I enjoy riding my friends horse. I have previously worked in substance misuse, supporting service users to become drug and alcohol free. I have also worked in hospitals and the prison service working in healthcare.


Christine

Christine

Job Title: Wellbeing Support Worker

Joined: 2023

I have been married for 35 years and live at home with my husband, two grown up sons, and our cat Enid. I worked in the pharmaceutical, and progressed to Sales management roles, spanning almost 30 years. In my spare time I enjoy reading, writing poetry, drawing, painting, gardening, history, as well as the great outdoors.


Michelle

Michelle

Job Title: Wellbeing Support Worker

Joined: 2024

Hi I’m Michelle. Before coming to Bellevie I worked at Waitrose as a sales assistant. In my spare time I like to socialise with friends and family, and walking my 2 dogs.


Ann-Marie

Ann-Marie

Job Title: Wellbeing Support Worker

Joined: 2023

Hi, I'm Ann-Marie and I'm excited to start my new chapter with BelleVie. My previous job was in admin so this is a total change for me. I enjoy meeting new people and getting out and about so this sounds like the dream job for me. I'm qualified in beauty therapy so enjoy doing this in my spare time.


Kerry-Ann

Kerry-Ann

Job Title: Wellbeing Support Worker

Joined: 2022

Kerry-Ann joined BelleVie after previously working with children with disabilities for the last 6 years. Kerry-Ann is a mother of two adult children. Kerry-Ann is a fond animal lover and has had a menagerie of pets over the years. Kerry-Ann loves being outdoors in nature, especially anywhere near water.


Andrea

Andrea

Job Title: Wellbeing Support Worker

Joined: 2023

I have been a community Dialysis Technician for 11 years. Prior to this I was a Healthcare Assistant, Domiciliary Carer and have been a Support Worker for adults with learning difficulties. In my spare time I like gardening, taking long walks with my dog, binge watching box sets, going camping and eating!


Angela

Angela

Job Title: Wellbeing Support Worker

Joined: 2024

My name is Angela and I previously worked for Ferndene (CNTW NHS Foundation Trust) as a receptionist, I retired from there in November 2022 to look after my two youngest grandchildren. In my spare time I like to spend time with family, catching up with friends and holidays abroad.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) to verify any information. View our terms and conditions. BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has a Platinum Service – more info.