Care at Your Home

The Royal British Legion, First Floor, 11 Cock Lane, High Wycombe HP13 7DE
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8.5 2 Reviews
  • Care at Your Home, High Wycombe
Care at Your Home understands the importance of enabling individuals to live life to the fullest while feeling safe and comfortable in their own homes. The dedicated team of professionals is committed to delivering personalised care services, working closely with each client to develop tailored support plans that align with their unique needs and preferences.

With a compassionate and flexible approach to care, empathy is placed at the heart of every service provided. Comprehensive in-home care services include personal care, emotional support, shopping assistance, medication management, and companionship. Additionally, mental health support is offered through professional psychological services, ensuring holistic care that nurtures both physical and emotional well-being.

Care at Your Home has supported clients with the utmost care and sensitivity across Buckinghamshire, including High Wycombe, Prestwood, Great Missenden, Marlow, Bourne End, Aylesbury, Beaconsfield and Twyford. The priority is to create a warm, supportive environment that fosters trust and respect, ensuring that clients feel valued and heard at every stage of their care journey.

As a locally owned and operated care provider, Care at Your Home is deeply committed to serving the community with the highest level of care and dedication. Whether by enabling independence, offering emotional and psychological support, or providing compassionate end-of-life care, clients and their loved ones receive unwavering support every step of the way.

At Care at Your Home, clients are treated with compassion, dignity and respect, fostering a true sense of belonging within a caring and supportive service.

Care Provided by Care at Your Home

  • Type of Service
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care At Your Home Ltd
  • Person in charge
  • Assad Bashir (Manager)

Funding & Fees Guide for Care at Your Home

  • Prices
  • 30 min = £18 weekday / £19 weekend
    45 min = £22 weekday / £23 weekend
    60 min = £27 weekday / £28 weekend


    Bank Holidays double charged.


  • We understand that the level of support required may vary from one customer to another, which is why our fees are tailored to meet individual needs. We are committed to ensuring that our pricing structure is fair, reasonable, and transparent so you can have complete peace of mind when choosing our services.


8.5

Care at Your Home has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Care at Your Home has 2 reviews.

Overall Experience

  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Care At Your Home. The staff who support my son are exceptional: kind, compassionate, good-humored, professional, reliable, willing to listen and learn, and absolutely respectful both towards my son and our home. This outstanding team is backed up by an office staff who
are punctilious in their approach to every aspect of the care they provide. I cannot recommend this company more highly.

Reply from Sayra, Managing Director at Care at Your Home

Dear Angela,Thank you so much for taking the time to share your positive experience with us! We're truly grateful for your kind words and delighted to hear that you felt your son is well cared for by our team. At Care at Your Home, we strive to ensure that every interaction is marked by compassion, professionalism, and a genuine commitment to the people we serve. Your feedback reinforces the heart of what we do, and knowing that we made a positive impact means the world to us. Please know that we are here for you, and if there is anything more we can do to support you, don't hesitate to reach out. Wishing you and your family all the best, and thank you again for your trust in us!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I find the service very good. All the carers are very professional and well-trained. They carry out their work cheerfully and treat my mother well. The app works very well and allows me to see when carers are due and also to see the notes they have made which reassures me that my mother is doing all
right. If carers are running late the office will usually let me know. My mother gets to know the regular carers and likes to chat with them, they are happy to chat with her.

Reply from Jette Brousseau, Office Manager at Care at Your Home

Thank you for your review. We love caring for your mother and are so glad our app allows you to have peace of mind about your mother's care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Care at Your Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care at Your Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care at Your Home is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

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Assad

Job Title: Registered Manager/Director

Joined: 2020

As someone who handles the clinical and financial aspects of the business, I understand the importance of ensuring that both areas are functioning effectively and efficiently.


My role involves analysing financial data, managing budgets, and developing strategies to optimise financial performance. At the same time, I also oversee the clinical aspects of the business, working closely with healthcare professionals to ensure the delivery of high-quality care. I know how crucial it is to provide the best possible care to those who need it, and I aim to ensure that the business is operating at its full potential, clinically and financially, so that we can continue serving our patients with empathy and compassion.


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Sayra

Job Title: Managing Director

Joined: 2020

I am responsible for overseeing the operational and governance aspects of the business. My role involves ensuring the company's operations run smoothly and efficiently and adhering to all relevant regulations and guidelines. Additionally, I work closely with other management team members to develop and implement strategies to help the business achieve its objectives. As part of my duties, I regularly review and analyse key performance indicators to identify areas for improvement and implement measures to address any issues. My goal is to ensure that the company is operating at the highest possible level of efficiency and effectiveness while also maintaining the highest standards of governance and compliance.


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Raiza

Job Title: Care Manager

Joined: 2023

As a Care Manager, I oversee all aspects of care management for our clients. My role involves coordinating and managing care plans, ensuring adherence to best practices in healthcare, and providing comprehensive support to our clients. With an uncompromising commitment to quality, I work closely with our team of healthcare professionals to ensure the highest standards of care are met. I am dedicated to ensuring that our clients receive the best possible care and support and that their health and well-being are our top priority.


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Tammy

Job Title: Service Training Lead/Deputy Manager

Joined: 2022

My primary responsibility is to develop the skills of the staff by assessing their training and development needs and aligning the educational programs with the organisation's objectives and career goals of employees. My role requires me to identify areas that require improvement and skill gaps to enhance the workforce's efficiency. I am committed to providing employees with the best possible training and development opportunities, ultimately benefiting the clients we support and care for. I focus on ensuring the employees receive optimal training to deliver quality services that meet industry standards.


Frequently Asked Questions about Care at Your Home

How many Carers does Care at Your Home employ?

Care at Your Home employs 40 carers.