30 min = £18 weekday / £19 weekend
45 min = £22 weekday / £23 weekend
60 min = £27 weekday / £28 weekend
Bank Holidays double charged.
We understand that the level of support required may vary from one customer to another, which is why our fees are tailored to meet individual needs. We are committed to ensuring that our pricing structure is fair, reasonable, and transparent so you can have complete peace of mind when choosing our services.
Care at Your Home has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Care at Your Home has 2 reviews.
Review from Angela S (Mother of Client) published on 16 September 2024
Submitted via Website •
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Reply from Sayra, Managing Director at Care at Your Home
Dear Angela,Thank you so much for taking the time to share your positive experience with us! We're truly grateful for your kind words and delighted to hear that you felt your son is well cared for by our team. At Care at Your Home, we strive to ensure that every interaction is marked by compassion, professionalism, and a genuine commitment to the people we serve. Your feedback reinforces the heart of what we do, and knowing that we made a positive impact means the world to us. Please know that we are here for you, and if there is anything more we can do to support you, don't hesitate to reach out. Wishing you and your family all the best, and thank you again for your trust in us!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R B (Daughter of Client) published on 29 May 2024
Submitted via Website •
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Reply from Jette Brousseau, Office Manager at Care at Your Home
Thank you for your review. We love caring for your mother and are so glad our app allows you to have peace of mind about your mother's care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Care at Your Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Care at Your Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Care at Your Home is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager/Director
Joined: 2020
As someone who handles the clinical and financial aspects of the business, I understand the importance of ensuring that both areas are functioning effectively and efficiently.
My role involves analysing financial data, managing budgets, and developing strategies to optimise financial performance. At the same time, I also oversee the clinical aspects of the business, working closely with healthcare professionals to ensure the delivery of high-quality care. I know how crucial it is to provide the best possible care to those who need it, and I aim to ensure that the business is operating at its full potential, clinically and financially, so that we can continue serving our patients with empathy and compassion.
Job Title: Managing Director
Joined: 2020
I am responsible for overseeing the operational and governance aspects of the business. My role involves ensuring the company's operations run smoothly and efficiently and adhering to all relevant regulations and guidelines. Additionally, I work closely with other management team members to develop and implement strategies to help the business achieve its objectives. As part of my duties, I regularly review and analyse key performance indicators to identify areas for improvement and implement measures to address any issues. My goal is to ensure that the company is operating at the highest possible level of efficiency and effectiveness while also maintaining the highest standards of governance and compliance.
Job Title: Care Manager
Joined: 2023
As a Care Manager, I oversee all aspects of care management for our clients. My role involves coordinating and managing care plans, ensuring adherence to best practices in healthcare, and providing comprehensive support to our clients. With an uncompromising commitment to quality, I work closely with our team of healthcare professionals to ensure the highest standards of care are met. I am dedicated to ensuring that our clients receive the best possible care and support and that their health and well-being are our top priority.
Job Title: Service Training Lead/Deputy Manager
Joined: 2022
My primary responsibility is to develop the skills of the staff by assessing their training and development needs and aligning the educational programs with the organisation's objectives and career goals of employees. My role requires me to identify areas that require improvement and skill gaps to enhance the workforce's efficiency. I am committed to providing employees with the best possible training and development opportunities, ultimately benefiting the clients we support and care for. I focus on ensuring the employees receive optimal training to deliver quality services that meet industry standards.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care at Your Home to verify any information. View our terms and conditions. Care at Your Home has a Platinum Service – more info.