Happy Home Care Services Ltd

Suite F, Chengate House, 61 Pepper Road, Leeds LS10 2RU
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8.0 10 Reviews
  • Happy Home Care Services Ltd, Leeds
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Care Provided by Happy Home Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Happy Home Care Services Ltd
  • Person in charge
  • Elizabeth Day (Manager)

Funding & Fees Guide for Happy Home Care Services Ltd

  • Prices

  • 60 Mins - £20.00
    45 Mins - £16.00
    30 Mins - £12.00
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Happy Home Care Services Ltd Reviews (10)

8.0

Happy Home Care Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Happy Home Care Services Ltd has 10 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 0

Date Published

10
0
0
1
9

Review from Kieran S (Friend of Client) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy Home Care Services Ltd have gone above and beyond for our good friend helping to take care of them in their time in need.
We only have high praises for the care company, a well established one taking their clients needs to the next level.
I would 110% recommend happy care to anyone who are thinking
of getting in touch, thank you for the great service as always.

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Review from Maureen S (Client) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would thoroughly without a doubt recommend this caring company, the staff go above and beyond their capabilities to help service users and to make them feel better. They treat both service users and their families with dignity and respect

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Review from Clair R (Daughter of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional service arranged to meet what is needed. Staff are friendly and brilliant at caring for others. We have easy access to see visits. You always respond to queries quickly and makes changes for the best. You’ve helped us so much. Thank you

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Review from O W (Great-grandson of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After me and my family searched for real caring people in the care home industry for some years, Happy Home Care is a breath of fresh air, to say the least. From the get-go of looking after my grandad, we have been impressed throughout their services towards me and my family. Not only is it a massive
weight of our shoulders looking for consistent reliable care for him he loves them coming to visit him spending quality time with a lonely person goes a long way with anyone but especially a relative. Always on time always willing to go the extra mile and I’m so pleased they will continue the most caring work for my grandad when me and my family can’t! Superb run family business will never look anywhere else for these type of services with any company again! Fantastic.

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Review from C C (Brother-in-law of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Trust them to provide an excellent service.
Can always rely on them to get the job done to a high standard.
Definitely recommend, super friendly staff who are always willing to go the extra mile.
Thank you.

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Review from Chris J (Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff that are willing to help with any issues my grandparents have, giving you that reassurance that they are in good hands when you’re not about. Would highly recommend Happy Home Care Services Ltd if you are looking for someone to look after your loved ones.

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Review from Alan C (Client) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company were a revelation in their attitude to caring for the elderly, their staff go out of there way to be as helpful as they can. Having had previous carers provided by the council it made a change to feel as if you are part of the family of carers. Nothing is too much trouble for them, I have
made some good friends amongst the staff since I have been in their care.

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Review from Amanda J (Daughter of Client) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been so lucky to have been given this fabulous company to care for our Father on his return home after a hospital stay. From the very start they have made my father, and us, feel very confident in their care for him. The staff go above and beyond and help with anything needed to
help my dad stay independent in his home.

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Review from Janet B (Daughter of Client) published on 11 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for someone to look after your loved ones, you do not need to look any where else then Happy Home Care Services Ltd. They have been looking after my Mam and Dad, giving a fantastic service, going above and beyond.

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Review from Julie B (Daughter of Client) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that we have taken the decision to move our mother to the care of this company. In just a few weeks we are so happy and we already know we have made the right decision for her.
We feel confident that she is now getting the care she deserves and we are confident that she is safe and
happy. The difference in the care provided is amazing. She is treated like a member of their own family and all of the team go that extra mile to meet her needs and the needs of her family too.
They do what they promise and they communicate with the family if required making suggestions to improve her care and improve her quality of life. They provide continuity of care and arrive when they say they will which is so important for someone with dementia and their family. Mother looks forward to every visit and knows she is safe and has her routine back so she is much happier in herself.
We cannot thank you enough.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Happy Home Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Happy Home Care Services Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Happy Home Care Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Happy Home Care Services Ltd

What Type of Services does Happy Home Care Services Ltd offer?

Happy Home Care Services Ltd offers Home Care & Nursing Care.

How many Carers does Happy Home Care Services Ltd employ?

Happy Home Care Services Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Happy Home Care Services Ltd to verify any information. View our terms and conditions. Happy Home Care Services Ltd has a Basic Service – more info.