HK-Care Consulting Ltd

Wright Business Centre, Room 222, 1 Lonmay Road, Glasgow G33 4EL
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7 Reviews
  • HK-Care Consulting Ltd, Glasgow
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Care Provided by HK-Care Consulting Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Hellena Kambadza (Registered Manager)

Funding & Fees Guide for HK-Care Consulting Ltd

  • Prices

  • £17.00 - £28.00 per hour
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HK-Care Consulting Ltd Reviews (7)

Over all time HK-Care Consulting Ltd has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

Date Published

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7

Review from M D (Granddaughter of Client) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather receives care. We can't fault them they go above and beyond with his care helping him and making sure everything is the way he likes it. They are always on time and chat away with him when they are in. I would highly recommend this company to anyone.

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Review from M P (Daughter of Client) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very good, caring and helpful. They keep me updated (daughter) on all aspects of my mothers care. Thanks

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Review from Yvonne M (Daughter of Client) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers went above and beyond in caring for my dad and I can’t thank them enough for all that they did during the time caring for him. The app that the family could log in to was a great way of communication

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Review from L T (Daughter of Client) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with HK Care Consulting Ltd. They have been very respectful to my dad at all times ensuring his dignity is upheld. They have ensured my dad has been listened to and any requests or concerns raised are addressed whilst respecting my dad's wishes and his safety but still being respectful.
The
staff have given a very high level of care and have carried out tasks above their assessed duties which has demonstrated their ability to have a client focus approach and be professional at all times and maintain a needs lead service.
I have complete confidence in HK care as I have been included as has my dad with all aspects of his care package and have been updated/alerted to any concerns/issues that have arisen.
All staff have given my dad time to chat about his day and have ensured he is always felt valued.
I can not thank staff and managers enough during non-eventful days and times when things have been very challenging.

Reply from William Smith, Registered Manager at HK-Care Consulting Ltd

Hi Lorainne, thank you for your feedback; it is greatly appreciated.
It is reassuring to see that the care and support your dad receives is to a standard that we all expect and that his views and opinions are considered. We strive to provide a quality service, whilst going up and beyond, where possible.
We look forward to continuing to work with you to ensure your dad's needs and preferences are met effectively.


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Review from Rebecca G (Granddaughter of Client) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my nana receives is fantastic. It’s such an amazing help; the staff/managers are very kind and professional. A lovely, personalised service to attend to all my nanas needs. The carers do a fantastic job, and my wee nana looks forward to seeing them every day, and we appreciate all the things
they do for her. The online journal is also great to check up on, miles ahead of other care companies. Very reliable, and the continuity is great.

Reply from William Smith, Registered Manager at HK-Care Consulting Ltd

Hi Rebecca, thank you for your feedback and kind words; it is greatly appreciated by all.
It is reassuring to see that the care and support provided to your Nana is to a standard we all expect and that her needs and preferences are considered.
We look forward to continuing to work with you and your family to ensure your Nana receives effective care and support.


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Review from Donald G (Son of Client) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care given to my father by HK Care Consulting. The carers have always shown care and affection towards him and my sister and I. They have always been approachable and offered advice where appropriate. All reporting via the app has been, timeous, lucid and accurate. There
have been several occasions where care staff have gone above and beyond there duties, staying longer and carrying out extra tasks to help Dad. The housework such as cleaning, clearing up etc. was always done diligently. Managers made themselves available when required.

Reply from Winnie Wegner, Managing Director (Scotland) at HK-Care Consulting Ltd

Hi Donald
Thank you so much for your lovely review. It is a great pleasure to read that HK-Care has been appreciated by our client and family. Your father has never shied away from showing his appreciation for the support he has been receiving from our staff. I’m sure our staff already knows this but I will be sure to sign post them to your comments as I know they will appreciate this very much.
We regard ourselves as one big family. This culture and value does extends to our staff and also to our clients. Our work is personal to us, it is not just business, hence we always have the values of “Family” in everything we do.
Thank you so much for giving us the opportunity to be part of your family.
From Winnie and the rest of the North Lanarkshire team


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Review from Jane C (Sister of Client) published on 30 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been receiving care from HK Care Consulting for the past few months. All staff are highly trained and their view is to treat each person as an individual and tailor the care/needs specifically to them.
Their willingness and patience when dealing with my brother is outstanding as at times
it can be extremely difficult. They always have time just to chat, which I'm aware other care companies don't.
They will also collect shopping, prescriptions and even a fish supper at short notice!
Any concerns regarding my brother they will keep me informed of which I am grateful.

Reply from Winnie Wegner, Managing Director (Scotland) at HK-Care Consulting Ltd

Hi Jane
Thank you so much for your lovely comments. It is a great pleasure to read that we at HK-Care are meeting your brother’s needs. I will be sure to signpost our staff to your comments as I know they will appreciate this very much.
We regard ourselves as one big family. This culture does not only include and extend to our staff only but also to our clients. Our core value is to provide a tailor-made and personalised service to our clients. We always endeavour to provide consistent, high-quality care to allow our clients to remain in the comfort of their home, safely, for as long as possible.
Many thanks from Winnie and the rest of the North Lanarkshire team.


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Overview of Review Score

Performance

Care Inspectorate (CI) Rating

Date: 1 Oct 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about HK-Care Consulting Ltd

What Type of Services does HK-Care Consulting Ltd offer?

HK-Care Consulting Ltd offers Home Care.

How many Carers does HK-Care Consulting Ltd employ?

HK-Care Consulting Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HK-Care Consulting Ltd to verify any information. View our terms and conditions. HK-Care Consulting Ltd has a Basic Service – more info.