Geocare Services

29 Waterloo Road, Second Floor, Wolverhampton WV1 4DJ
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9.2 10 Reviews
  • Geocare Services, Wolverhampton
Geocare Services is one of the United Kingdom’s leading care service providers, specialising in delivering personalised and compassionate support tailored to meet the unique needs of each individual in the familiar surroundings of their own homes with a deep understanding of the importance of fostering a sense of dignity and respect while maintaining their independence.

The professional team at Geocare Services consists of an array of well-trained, highly skilled, amiable and caring individuals who go the extra mile to ensure their client’s well-being and happiness by assisting with daily activities such as personal care, meal preparation, supporting with medication needs, providing companionship and comprehensive support.

Geocare Services stands out for its unwavering dedication to developing personalised care plans that address individual preferences and health conditions. By taking the time to understand each client's specific requirements, the team is able to create tailored solutions that promote independence and overall well-being. The caregivers at Geocare provide physical assistance and form meaningful connections, offering emotional support and companionship.

At Geocare Services, a holistic approach to care is paramount. The team recognises that promoting their clients' mental, emotional and social well-being is integral to their overall happiness and quality of life. They do this by engaging clients in activities, outings and opportunities for social interaction as they strive to create a nurturing environment that fosters joy, fulfilment and a sense of belonging.

Geocare takes into cognisance the opinions and preferences of clients’ families in the client’s care to ensure the utmost safety and well-being, giving them satisfaction and peace of mind knowing that their loved ones are in capable hands.

Experience the personalised care your loved ones deserve at Geocare Services.

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Care Provided by Geocare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Geocare Services Ltd
  • Person in charge
  • Gwen Tapfumaneyi (Manager)

Funding & Fees Guide for Geocare Services

  • Prices

  • We charge fees ranging from £20.36-£28.00 per hour.

  • We offer flexible scheduling options tailored to your specific requirements. Our commitment is to ensure you receive the highest level of care while maintaining affordability and flexibility.
    Our highly trained and compassionate caregivers are committed to assisting you with various activities of daily living, ensuring your safety, well-being, and maintaining your independence. Whether it's personal care, medication reminders, meal preparation, or companionship, we are here to support you every step of the way.

Geocare Services Reviews (10)

9.2

Geocare Services has a Review Score of 9.2 (9.158) out of 10, based on 10 reviews in the last 2 years. Over all time Geocare Services has 10 reviews.

Overall Experience

  • 6
  • 1
  • 3
  • 0
  • 0

Date Published

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Review from Mike M (Son of Client) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the care delivered to my dad was excellent. He was treated with respect and dignity at all times. A special mention to a gentleman who showed so much care it was unbelievable. My dad always spoke very highly of him and they both formed a friendship. When my Dad passed away he was so very upset
and he came along to Dad's funeral.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you Mike for taking the time to write a review for Geocare. It was a pleasure that we could support Dad. All our staff that support Dad spoke highly of him. Your dad will be greatly missed but never forgotten by Geocare. If we can support you or any of the family in the future we would be honoured for you to contact us.


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Review from Deborah W (Next of Kin) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The carers are always kind and friendly. Dad has improved a lot since you have been visiting. I just wish you would be more consistent in visiting times - the times can vary by more than 30 minutes and this makes it difficult to plan because we cannot be sure when the carers will arrive.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you for taking the time to create a review for Geocare. It's great to hear that Dad has improved since we have been supporting him. I will take into account the concern in relation to the timings and see if we can resolve this. Please do give us a call to discuss this further if needed.


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Review from Graham H (Client) assisted by family/friend published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been assisted in washing and dressing for nearly four months and have found my carers friendly, kind, caring and efficient. Nothing is too much trouble.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you Graham for your kind words. It is with great pleasure that we can support you to live as independent a life as possible. As always if there is anything that we can do to support you further don't hesitate to give the office a call.


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Review from M K (Sister-in-law of Client) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Geocare Services have been helpful and caring to the patient. They are always warm and calm towards her and communicate well with her. However, sometimes during some instances, it felt that the job was rushed or not completed. Hygiene has been an issue with the patient's toilet where a mop has not been
rinsed and left soiled after mopping the area which in many instances leaves a bad odour in the patient's bathroom. All in all a good caring company and we will continue with them.

Reply from Lisa Dimmack, Manager at Geocare Services

I would like to thank you for your review. Geocare wants to be the best they can and with honesty like this, it means we can continue to improve our services. It is a pleasure to care for such a wonderful lady. Feel free to call us whenever needed and our team will support your mother-in-law as best we can.


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Review from Paul E (Son of Client) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

General care is good. The staff are always willing to motivate Mum as she has dementia and Alzheimers. The only thing that I feel should happen is that with this illness regular carers who create a bond as seeing different people gets them confused, sometimes negative to strange people. All in all,
ok. Thanks.
I sometimes have had to contact the local office to address issues in the log book ie meds not recorded in the meds book and could not read the notes in the log but it's always addressed.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you for your review. We will look into the comments made regarding the continuity of care. As regards to the recording, we have now gone to an electronic program that records all the data which has changed the way notes and records are kept. This means the notes are more clear and accurate. Thank you for highlighting this to us. It is a pleasure to support mom to remain in her own home and as always if you need anything don't hesitate to call us.


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Review from M D (Wife of Client) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Parkinson's. The cares who come see him are very caring, they talk to him and make sure he is fine, they are good to me, I do not know what I would do without them.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you for this wonderful review. It a pleasure to support you and your husband at home. If you ever need any other assistance just give us a ring and we will do our best to help.


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Review from Heather I (Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a client of this company for a few weeks now I had a couple of small worries at the very beginning I called the management team straight away. They were more than happy to listen and reassured me they would correct my worries. They did. From the very next day and ongoing since I have received
the best possible care from a wonderful carer who understands my needs. Any worries I may have had at the very beginning have totally gone. I couldn't be any happier. I'm very grateful to the whole team, especially my wonderful carer.

Reply from Lisa Dimmack, Manager at Geocare Services

It is a pleasure to support you in any way we can. Communication is the key. We are always here to listen and help no matter what the concern may be. Thank you for your kind words. I will pass this praise on to the carer and the team.


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Review from Y M (Daughter of Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our parent has been a client of Geocare Services for around 9 months and receives domiciliary care four times per day, every day.


Their carers are reliable, professional and respectful even when dad's Alzheimer's makes him 'difficult'. They are prompt to communicate with the family and the staff

and managers do their utmost to keep everyone informed and up to date on dad's state of health and mental wellbeing.
Staff will go the extra mile in helping solve problems and rarely limit themselves purely to what is written in Dad's care plan. They take time to sit and chat with Dad, ensure that Dad is comfortable and happy and I can honestly say that I have never felt so supported and cared about. For the first time in seven years, I have been able to relax in the knowledge that dad is well cared for.
I can not praise this agency enough for their kindness, respect and hard work when it comes to looking after Dad. They truly provide a 'service' and nothing is too much trouble for them.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you so much for taking the time to review the care that Geocare provides your dad. We are delighted that you are also happy and you feel relaxed. We will always do our best and tailor our support to what your dad requires. Never hesitate to call us whenever needed.


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Review from Johanna H (Wife of Client) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience has been very good since Geocare have assisted us with my husband's care. They have been very courteous and help my husband wash and dress with dignity.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you for the positive review. It is a pleasure to care for your husband. Geocare are always here to help and support you and your husband in any way we can.


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Review from B S (Client) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company have been looking after me for several months now and I have found that all of the carers are polite, professional and supportive and the management has been a huge support and have gone out of their way to help and assist me in any way that they possibly can and continue to do so. I have
had other companies taking care of me previously but they did not support and look after me like Geocare services do and as a result of this my life is much better.

Reply from Lisa Dimmack, Manager at Geocare Services

Thank you for the review. It is a pleasure to work with you and see how much your life has changed. Geocare Services prides itself in giving exceptional care and support. We are extremely happy that you feel well supported and we will continue to work together to ensure that you thrive.


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Current Review Score: 9.2 (9.158)

Overview of Review Score

The Review Score of 9.2 (9.158) out of 10 for Geocare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.458 for Geocare Services is calculated as follows: ( (38 Excellents x 5) + (10 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 59 Ratings = 4.458

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Geocare Services is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Geocare Services

What Type of Services does Geocare Services offer?

Geocare Services offers Home Care.

How many Carers does Geocare Services employ?

Geocare Services employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Geocare Services to verify any information. View our terms and conditions. Geocare Services has an Enhanced Service – more info.