Bloomsbury Home Care - Cambridgeshire

12 Manor Mews, Bridge Street, St Ives PE27 5UW
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9.4 5 Reviews
  • Bloomsbury Home Care - Cambridgeshire, St Ives
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Care Provided by Bloomsbury Home Care - Cambridgeshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Andrew Keep (Manager)
Are you the Owner/Manager of Bloomsbury Home Care - Cambridgeshire? View your Advertising Options

Bloomsbury Home Care - Cambridgeshire Reviews (5)

9.4

Bloomsbury Home Care - Cambridgeshire has a Review Score of 9.4 (9.397) out of 10, based on 5 reviews in the last 2 years. Over all time Bloomsbury Home Care - Cambridgeshire has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
1
2
5
0

Review from Margaret M (Granddaughter of Client) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bloomsbury Home Care staff have been attending my relative for a few months and all of them are considerate, caring, understanding and supportive to both her and the wider family. They listen and work to help plan care tailored specifically to her needs. We would highly recommend them to anyone without
a shred of doubt.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B N (Daughter of Client) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, are all very pleased with the level of care and flexibility given by the staff, comforting to know they are being well looked after.
They say cream rises to the top, these are the crème de la crème, is the review my Father wants to give.

Reply from Sarah Nichols, Operations Director at Bloomsbury Home Care - Cambridgeshire

Thank you for your lovely words; they will be shared with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jonathan G (Son of Client) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring considerate and very client-focused, also ensuring relatives kept up to date or informed of pertinent issues without breaching any confidentiality laws. Excellent, contactable team leader who responds really quickly and is keen to support her team and her clients. I am really pleased with the
help they bring and I know Mum enjoys the company too.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Amanda H (Daughter-in-law of Client) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bloomsbury Care Agency have been providing care for my mother-in-law since August 2023. The quality of care provided is consistently of a high quality. The caregivers are not only skilled and competent but also show genuine compassion and empathy towards my mother-in-law. The agency's communication
with our family is excellent, keeping us informed about any developments or concerns regarding her care. They are also flexible and accommodating to changes in her needs, which we greatly appreciate. Overall, our experience with Bloomsbury is positive, and we would highly recommend them to others seeking quality care for their relatives.

Reply from Sarah Nichols, Operations Director at Bloomsbury Home Care - Cambridgeshire

Thank you very much for your kind words, they will be passed on to all the staff on the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Bryan L (Son of Client) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have been more helpful, professional, and caring. They helped us through very difficult times. Took care of Dad very well. My dad also appreciated it, he was comfortable and satisfied.

Reply from Sarah Nichols, Regional Manager at Bloomsbury Home Care - Cambridgeshire

Thank you for taking the time to write your review of our company, we really appreciate it, this lovely review will be shared with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.397)

Overview of Review Score

The Review Score of 9.4 (9.397) out of 10 for Bloomsbury Home Care - Cambridgeshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Bloomsbury Home Care - Cambridgeshire is calculated as follows: ( (26 Excellents x 5) + (3 Goods x 4) ) ÷ 29 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bloomsbury Home Care - Cambridgeshire is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Bloomsbury Home Care - Cambridgeshire

What Type of Services does Bloomsbury Home Care - Cambridgeshire offer?

Bloomsbury Home Care - Cambridgeshire offers Home Care.

How many Carers does Bloomsbury Home Care - Cambridgeshire employ?

Bloomsbury Home Care - Cambridgeshire employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bloomsbury Home Care - Cambridgeshire to verify any information. View our terms and conditions. Bloomsbury Home Care - Cambridgeshire has a Basic Service – more info.