Brook of Life Care Ltd

1 Tayside Close, Stenson Fields, Derby DE24 3HB
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8.0 1 Review
  • Brook of Life Care Ltd, Derby

Care Provided by Brook of Life Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Brook of Life Care Ltd
  • Person in charge
  • Moses Musaka (Manager)
8.0

Brook of Life Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Brook of Life Care Ltd has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Brook of Life became carers for my late husband in March 2024 to November 2024 when he sadly passed away from End stage Alzheimers disease They provided me with consistent carers which really helped with my husbands condition as he became very agitated at times
Initially my husband needed supervision
to wash and dress himself which he was able to do with assistance until September 2024.At times my husband didn't participate and became difficult the carers were extremely patient and with a little help from myself we always managed to sort him out
My husband was admitted to hospital which apparently turned out to be a UTI for which he received treatment and unfortunately lost his mobility
When my husband returned home we had a hospital bed downstairs and the carers looked after him 4 times a day with dignity and respect their support and dedication was amazing and such a help to me

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Brook of Life Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Brook of Life Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Brook of Life Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Brook of Life Care Ltd

What Type of Services does Brook of Life Care Ltd offer?

Brook of Life Care Ltd offers Home Care.