Walfinch Greater Manchester South

Wilmslow SK9 5EQ
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8.9 13 Reviews
  • Walfinch Greater Manchester South, Wilmslow
Walfinch Home Care Greater Manchester South offer personalised hourly home care that empowers you or your loved one to maintain independence while receiving the support needed to thrive.

Whether it’s help with daily tasks or specialised care, the compassionate carers ensure comfort and dignity in every interaction. They understand that care goes beyond physical support, and their companionship services bring warmth and joy, making each day brighter and more fulfilling.

For those requiring more comprehensive support, the 24/7 care homes provide a safe and nurturing environment where residents are treated with the utmost respect and kindness. The team believe in creating a home-like atmosphere where every individual is valued and cared for according to their unique needs.

With Walfinch, your loved ones are always in good hands. The team is committed to delivering the highest quality of care, ensuring a sense of security and well-being for both you and your family.

Trust them to be there every step of the way—whether it's companionship, daily care, or round-the-clock assistance.

Experience peace of mind with their professional, compassionate care, tailored to the needs of those you hold dear.

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Care Provided by Walfinch Greater Manchester South

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Hospital Discharge
  • Respite Cover

Good to Know

  • Person in charge
  • Dhan Ramjuttun (Manager)

Funding & Fees Guide for Walfinch Greater Manchester South

  • Prices

  • £20.00 - £28.00 per hour
    Live in £1200 - £1400 per week depending on needs and requirements.

Walfinch Greater Manchester South Reviews (13)

8.9

Walfinch Greater Manchester South has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time Walfinch Greater Manchester South has 13 reviews.

Overall Experience

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Date Published

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Review from M Z (Daughter of Client) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had an outstanding experience with them. They provided exceptional care for my mother while my family and I were overseas. From the initial consultation to the daily support, their team was professional, compassionate, and attentive to my mother's needs.

Reply from Afshan Shahid, Registered Manager at Walfinch Greater Manchester South

Thank you for your kind words. It's been a pleasure caring for your family member.


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Review from J H (Client) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone from the Walfinch carers are always polite with me. They take me to do the shopping each Friday morning and are helpful with me. Also, they see I take my medication tablet. When the girls come in the mornings they are on time and in the afternoons.

Reply from Afshan Shahid, Registered Manager at Walfinch Greater Manchester South

Thank you. We aim to please everyone and always try our best to ensure everyone is looked after.


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Review from Martin C (Son of Client) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care we needed was for an additional carer to assist our full-time carer 3 times a day. Our mum was in late-stage Alzheimer's and was living at home with us. A particular carer was a wonderful lady from India, a trained nurse who was provided by the owner. She fitted in very well and Mum loved her.
She helped with the domestic care of dressing, showering and toilet arrangements for Mum and took her for walks out in Mum's wheelchair. She was more than just a carer she was keen to give her extra time to the companionship of Mum. When the carer had a day off the manager would deputise and it all worked seamlessly. When Mum passed away the carer was there with the family and the full-time carer. We were all more like a family than in a client-carer relationship. We would recommend Walfinch Greater Manchester South unreservedly to anyone who might find themselves in a similar situation.
Thank you and God bless you all!

Reply from Afshan Shahid, Registered Manager at Walfinch Greater Manchester South

Thank you for your kind words. This will be passed on to our care staff. We also endeavour to do our best for everyone. Thank you for appreciating our staff and their work.


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Review from Paul S (Son of Client) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care was efficiently arranged at short notice and consisted of two weeks of overnight care followed by three weeks of 24-hour care. The condition of the lady being cared for improved significantly between the time of booking the 24-hour carer and her arrival. However, the carer was still very helpful
with showering assistance, washing clothes and bedsheets, washing pots, some cleaning, food preparation and hanging up washing to dry.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for your review. We truly appreciate it!


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Review from A A (Wife of Client) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very efficient and caring provider. I would have no hesitation in recommending them. We have used their services to look after my husband who suffers from dementia with Lewy Body during a period where I needed some respite care myself.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you for your review. We truly appreciate it.


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Review from G J (Daughter of Client) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that my mum receives. She’s a very independent woman who does not like having help but her Alzheimer’s necessitates it. Her carers are understanding and patient and cook her her favourite food (curry) which she loves. They encourage her to go out even if only to the shops
and keep me well informed of what is going on. My only frustration is when I am not kept informed of carers leaving or not present as consistency is so important for someone with dementia. But everyone is very responsive if I have any questions. I am generally very happy with my experience and have recommended them to others.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you for your review. We are glad to know that you are happy with our service. We have taken your feedback regarding a change of carers for your mother and we have plans to ensure consistency of carers maintained. Our care manager will update you on any changes immediately on a regular basis. If you wish to discuss this in person please contact us directly. Thank you.


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Review from Ben W (Son of Client) published on 4 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is my mother's main care provider, so when he had to go into hospital unexpectedly, I had to find care for my mother at the very last minute. I tried so many companies, many recommended to me by family and friends, but none could assist and, in fact, most said that they would not be able to
help at all for weeks or months. However, when I phoned Walfinch, I was immediately told that they would do their very best to find a carer of quality who could step into the breach. Within a few hours, a senior representative of Walfinch had come to the house to visit my mother and assess her needs. The Walfinch representative put my mother at ease, told us that she had found a carer and explained why that carer was appropriate. Furthermore, Walfinch ensured that the care provided over the required period was excellent, regularly checking in with me, my mother and my father. I highly recommend this wonderful company.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you for your kind words and recommendations.


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Review from Peter S (Son of Client) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great service and with quality carers. Initially contacted due to an emergency need for care supporting my mother when my father went into hospital.
Lots of other providers were unable to help but they were quick to step in and provide the cover I needed daytime, 7 days a week. Their carers are thoughtful,
experienced and proactive in working out activities for the day, and clearly care! Their management have also given me options for future care that may be needed as a next stage and have just been great at responding to my needs for extended support a short notice with an uncertain position. Definitely recommend and really helped at a stressful time!

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you Peter for your kind words. Our team is always ready to assist our clients with quality care they require.


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Review from Lynn T (Daughter of Client) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Christies Care agency provided an excellent standard of care to my mum from late January 2021 until late April 2021. The arrangements for care were based on my mum's specific needs. She was bed-bound and severely disabled and needed a high level of care so it was reassuring that Christies Care gathered
all the relevant information before introducing us to one of their carers. Mum's regular carer was an excellent match for my mum in terms of her personality, interests and experience of life. All the other carers provided by the company were equally conscientious and reliable.
Mum genuinely liked her carers and appreciated their kindness and their expertise. It made a tremendous difference to her day to day life because she was able to laugh, smile and have fun during the daily routine of personal care. She was treated with respect and dignity at all times.
We received full support from Christies. I would certainly recommend them to other families.

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Review from L T (Client) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an unexpected loss of mobility, I required immediate in-home help and support. I was able to arrange a flexible plan with Christies Care that suited my needs including overnight care. Most amazingly, care was in place in a matter of hours. Three carers helped me over about 6 weeks, and each
was skilled, personable and genuinely caring. Thank you for helping me regain my independence one day at a time.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you very much for your kind words. We always try to do our best to support our clients.


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Review from Richard H (Client) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice carer who is very considerate, gentle and extremely delicate; I trust her completely. I also have nice conversations with her and she is warm and interesting. Good communication with the management and I would recommend to anyone needing care.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for taking time to write review and for your appreciation and recommendation.


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Review from Pauline B (Client) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional manager we think. Very safety/safeguarding aware we think. Lovely carer we think. Very empathetic company we think. Very empathetic carer we think. Not really got much more to say than this.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for your kind words and trust in continuing to use our services. We continue making our services better and safer for our clients.


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Review from Paul J (Son of Client) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Christies Care found a lovely lady for my mum to look after her in the night. The whole experience and process was handled efficiently and professionally and we shall use this care service again and extend a recommendation to all - you will not be disappointed.

Reply from Preeti Mehan, Director at Walfinch Greater Manchester South

Thank you so much for your kind words and recommendation!


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Current Review Score: 8.9 (8.889)

Overview of Review Score

The Review Score of 8.9 (8.889) out of 10 for Walfinch Greater Manchester South is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Walfinch Greater Manchester South is calculated as follows: ( (16 Excellents x 5) + (2 Goods x 4) ) ÷ 18 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Walfinch Greater Manchester South is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (2)

Sham

Sham Ramjutten

Job Title: Co-Owner

Sham, the Co-founder and Director, leads our team, bringing over 25 years of nursing experience in the NHS and private sector, along with a heartfelt commitment to making a difference in people’s lives.


Sham, together with Dhan, co-founded our group of care homes, and her dedication has been instrumental in the success that has been achieved. We take great pride in maintaining high standards of care, ensuring that every individual receives the attention and compassion they deserve.


With Sham’s extensive nursing background, including experience in both public and private healthcare, we deeply understand the unique needs and challenges faced by those seeking care. This understanding allows us to create personalized care plans that truly cater to each person’s preferences and requirements. Our services encompass a wide range of support, from personal care and medication management to meal preparation, companionship, and daily assistance.


Dhan

Dhan Ramjutten

Job Title: Co-Owner

Welcome to Greater Manchester South Walfinch, Domiciliary Home Care Service, where we provide exceptional care and support to individuals in the comfort of their own homes. With a highly skilled and compassionate team, we enhance our clients’ quality of life and promote independence.


Led by Dhan, our Founder and Director, our service benefits from over 25 years of experience in the NHS as a mental health nurse practitioner. Dhan’s extensive background in the healthcare field brings invaluable expertise to our team, ensuring the highest standards of care.


In addition to our domiciliary home care service, Dhan also serves as the Registered Provider of four renowned care homes in Greater Manchester. All of our care homes have received “Good” ratings from the Care Quality Commission (CQC), demonstrating our unwavering commitment to excellence.


Our team has diverse knowledge of mental health care and experience in various settings, including inpatient, outpatient, and community-based care in Greater Manchester. This breadth of expertise enables us to provide personalized care that addresses the unique needs of everyone we serve.


Frequently Asked Questions about Walfinch Greater Manchester South

What Type of Services does Walfinch Greater Manchester South offer?

Walfinch Greater Manchester South offers Home Care & Nursing Care.

How many Carers does Walfinch Greater Manchester South employ?

Walfinch Greater Manchester South employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Greater Manchester South to verify any information. View our terms and conditions. Walfinch Greater Manchester South has an Enhanced Service – more info.