Kingsway Care (Brighton, Hove & Worthing)

My name is Olly and I am the Founder of Kingsway Care.
I started the company to be the best home care provider in Sussex and the best employer too. Our Clients come first and we provide outstanding care at home services with imagination and joy. My team is handpicked, well-paid, supported and trained. I actively encourage my employees to enjoy their jobs and create quality time and fun experiences with Kingsway Care Clients as well as outstanding care.

Before Kingsway Care, I worked in software sales but always took on voluntary work to balance my core desire to help people. I have been a volunteer Special Constable and was my Great Aunt Lily’s primary carer during the last years of her life. Now, I choose to do daily care visits because I find it so rewarding. I don’t want to have a management team stuck in the office so encourage every team member to do care visits too.

Olly lives in Hove and socially is known as the instigator of fun. He is always planning day trips, evenings out, holidays, little treats – anything to make life more enjoyable for friends and family. And now Kingsway Care Clients and CareGivers can experience the same treatment.

My name is Vicky, and I’m the Managing Director overseeing all areas of the business to ensure efficiency and outstanding care.

I am also responsible for recruiting the right people and retaining them. This is key to our ability to provide consistently good care.

Prior to Kingsway Care, I was a Probation Officer, gaining a wealth of experience working with a variety of people, teams, and departments.

My transferable skills focus on fair treatment for all and I bring this attribute to Kingsway Care, ensuring our Clients and employees all receive a high level of consideration, appreciation, and respect. I also love to complete care visits, which allows me to remain in touch with Kingsway Care Clients and CareGivers.

Recently, I have also been invited to become a Trustee of the local Sussex Pathways Charity.

Vicky likes to keep fit, play badminton, run, and paddle boarding with her teenage children.

My name is Lisa and as the Registered Manager, I prepare the block scheduling for the Care team every week. I ensure our rotas are efficient and allow enough quality time with each Client. I also introduce new clients to their primary CareGiver to make sure the Client is happy to let them into their home. Lastly, I love to share my skills by developing training courses for the Kingsway Care Academy.

Before Kingsway Care, I worked in a hospice for several years learning how much can be done to help make the last moments special for both the patient and family during an emotional time. I then went on to work in a Dementia Nursing Home and learned how to communicate with people living with dementia.

My name is Denise and as Client Coordinator, I regularly meet our clients so they can raise any concerns or wishes they may have. I have more than 30 years of customer service and prefer working in the Care sector and contributing to the success of Kingsway Care.

My name is Kerry and as one of the CareGiver Coordinators, I am an “Infection Control Lead’ and ‘Care Certificate’ trainer.

As a semi-retired ex-headteacher, I was keen to develop my expertise and life experience in a new career. I was very fortunate to be given a management role within Kingsway Care and I have never looked back!

I feel extremely honoured and privileged to work with, and learn from, our truly amazing Clients and CareGiver team.

I am also a CareGiver and really value going out into the community to visit Clients, their families, and friends. You can really get to know individuals and make such a difference in their desire for independent living.

I am conscious that people will “remember how you made them feel, not necessarily what you said.” To be with a client laughing and joking is job satisfaction in itself.

The safeguarding and well-being of our clients are paramount and we strive to give outstanding care at every visit.

Outside of work, I have been happily married for nearly thirty years and am a proud mum of three children and a rescue dog. My hobbies include baking which I am only too happy to share with the team and Clients. I also love reading and visiting National Trust properties. I am very fortunate to now work part-time and truly feel I am loving living again both in and out of my role!

Kerry lives in Hangleton and enjoys eating out with friends.

My name is Wayne and I used to work in a residential home for adults with disabilities. For the last fifteen years, I’ve worked as a builder, handyman and gardener. I can fix most things or recommend home improvements to make your life easier. Contact us to get those little jobs done and dusted.

My name is Jacqueline. As Head of Marketing, I have developed the Kingsway Care brand and ensured our communications are consistent and engaging across all customer touchpoints. From the website to advertising, printed brochures and flyers, social media and e-newsletters. I’m also really enjoying writing our CareGivers’ and Clients’ stories and understanding how great care can make such a positive difference in someone’s life.

Before joining Kingsway Care, I worked for many years in the advertising industry in both London and Dubai but frequently visited Brighton & Hove to enjoy what I call ‘Olly Stock Events!’

Jacqueline lives and works remotely in Sintra, Portugal, and loves arts & crafts and visiting the team in Brighton & Hove.

My name is Katy and as Disability Champion, I make sure we are Disability Positive in everything we do. I am also responsible for developing Kingsway Care activities to encourage young adults with disabilities to get out and socialise more.

My name is Amy and I've recently been promoted from a full-time CareGiver to Care Coordinator. I will be learning the ropes and eventually be in charge of the roster to ensure Clients and CareGivers are happy with visit times.