Caremark Three Rivers

5 Greenway Parade, Chesham HP5 2DA
Submit a Review
10 26 Reviews
  • Caremark Three Rivers, Chesham
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Caremark Aylesbury & Wycombe
Caremark Aylesbury & Wycombe
9.3
Member Logo
Home Care Providers belonging to Radfield Home Care Wycombe, Beaconsfield & South Bucks
Radfield Home Care Wycombe, Beaconsfield & South Bucks
9.9
Member Logo
Home Care Providers belonging to Expectation Care Ltd
Expectation Care Ltd
9.5
Group Logo
Home Care Providers belonging to Right at Home (High Wycombe & District)
Right at Home (High Wycombe & District)
9.8
Member Logo
Home Care Providers belonging to Better at Home
Better at Home
9.9
Show Caremark Three Rivers on the Map

Care Provided by Caremark Three Rivers

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Zdravka Yorgova (Manager)
Are you the Owner/Manager of Caremark Three Rivers? View your Advertising Options

Caremark Three Rivers Reviews (26)

Total of 26, showing 1-20
10

Caremark Three Rivers has a Review Score of 10 (9.967) out of 10, based on 10 reviews in the last 2 years. Over all time Caremark Three Rivers has 26 reviews.

Overall Experience

  • 26
  • 0
  • 0
  • 0
  • 0

Date Published

26
0
1
10
16

Review from Simon C (Client) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is kind and caring. Office staff are very helpful.

Reply from Nirmal Patel, Managing Director at Caremark Three Rivers

Thank you so much for your wonderful review! It means a lot to our team to know that we're meeting your needs and expectations. Thank you again for your trust and support!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D S (Client) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, care is friendly, helpful and kind. Office staff are friendly and always helpful and I have reason to be very grateful for the help I received between the staff in the office and carers getting me help from my doctor.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R F (Brother of Client) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark have been providing 24-hour care to my sister for the last 30 months and continue to do so. I would like to say how impressed I have been with every aspect of the care that has been provided. The management has been extremely diligent in ensuring that my sister's carers are supported in every
way. The standard of care itself has been exceptional with the carers that Caremark have provided. There has been a high continuity with the carers which has reassured my sister as she is unsettled by any change. These carers have had to adapt to my sister's increasing immobility and have done so with grace and cheerfulness. My sister has not always found life easy but the overall positive care she continues to receive has enabled her to have real peace of mind. I’m writing this because I want to acknowledge the excellence of her continuing care over this time.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Wendy B (Client) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with my care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Bernard R (Client) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care was very good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Phil N (Son of Client) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has remained in the home he loves due to the friendly and professional care from Caremark. His level of care has increased from two visits per day, to three per day, and now a 24/7 live-in carer. All those who know him have remarked how my father has transformed in his engagement, conversation
and demeanour. He really enjoys his care visits and the wonderful, positive nature of the carers. I also liaise frequently with the office team, and they too are wonderfully professional and personable. I am so glad we went down the homecare route with Caremark, rather than exploring a care home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Beth D (Daughter-in-law of Client) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been always been happy with the carers who looks after our father. They are friendly and helpful and always check on how he is doing. They are very supportive to myself, which I really appreciate! They were so good when he had his fall back in July. The admin team are an amazing team, I feel
they are very helpful and very supportive to me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julie L (Daughter of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received care through Caremark (Three Rivers) for a couple of years. For some of this time, Mum had carers coming in to provide meals, medication and help with personal care. The carers were kind and professional, and they got to know Mum’s preferences and routines, helping her to remain as independent
as possible.
Mum also had a full-time live-in carer for a few months, and this was also a very positive experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dorothy S (Client) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are excellent. No complaints on anything.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Barry T (Client) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the professional approach to the process. I am delighted with the help I receive.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mervyn T (Client) published on 7 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing too much trouble to do household jobs.
Only 2 carers are a bit unhelpful.
Excellent, would recommend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sylvia S (Client) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good service, I am very pleased.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nicholas O (Client) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfactory.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Alan T (Client) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R H (Client) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I get a very good service and my carers are friendly and adequate. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anita E (Client) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and always happy to see them. Nothing is too much trouble for them, got me through difficult times.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter G (Client) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Service has been excellent. I have no complaints.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Pamela R (Client) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never been let down and the care is very good.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michael K (Client) assisted by family/friend published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, went well; everything was explained well, and happy with everything.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Alan C (Client) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very appreciative of all your professional and compassionate carers.
I look forward to when they come.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for Caremark Three Rivers is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Caremark Three Rivers is calculated as follows: ( (58 Excellents x 5) + (2 Goods x 4) ) ÷ 60 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Three Rivers is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Caremark Three Rivers

What Type of Services does Caremark Three Rivers offer?

Caremark Three Rivers offers Home Care.

How many Carers does Caremark Three Rivers employ?

Caremark Three Rivers employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Three Rivers to verify any information. View our terms and conditions. Caremark Three Rivers has a Basic Service – more info.