Luv To Care Southampton

44 High Street, West End, Southampton SO30 3DR
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9.8 62 Reviews
  • Luv To Care Southampton, Southampton
Luv To Care Southampton is a family run business providing person-centred home care services to enable people to remain living independently and comfortably in their own home.

The team of experienced carers can provide a range of care services and work with your family and friends to ensure each of your needs are met.

Every client is treated with sensitivity, dignity and respect by care workers who have been thoroughly trained to provide the very best care.

Services they offer range from personal care, assistance with medication, dementia care, cleaning, shopping and social support calls.

Please give Luv To Care a call if you require any more information.

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Care Provided by Luv To Care Southampton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • Luv to Care Southampton
  • Person in charge
  • Ewelina Danielska (Manager)

Funding & Fees Guide for Luv To Care Southampton

  • Prices

  • Homecare visits rates


    Weekdays
    •   30 mins - £17.50
    •   45 mins - £22.00
    •   60 mins - £25.50


    Weekends
    •   30 mins - £19.50
    •   45 mins - £24.00
    •   60 mins - £27.50


    Bank Holidays
    •   30 mins - £30.50
    •   45 mins - £36.00
    •   60 mins - £41.00

Luv To Care Southampton Reviews (62)

Total of 62, showing 41-60
9.8

Luv To Care Southampton has a Review Score of 9.8 (9.838) out of 10, based on 19 reviews in the last 2 years. Over all time Luv To Care Southampton has 62 reviews.

Overall Experience

  • 54
  • 8
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Date Published

62
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9
19
43

Review from Jeff H (Son of Client) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Luv to Care are providing a good reliable service of support to my father. My father is happy with the help he is receiving. The carers prepare his lunch every day, make his bed, empty the commodes, clear up and do his evening meal twice a week and change his sheets once a week. They ask him what he
wants to eat and are responsive to his needs.

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Review from Jean W (Client) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

100% better since I have been in the care and since I started having the girls looking after me.

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Review from Mollie W (Client) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find them very very helpful.

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Review from J B (Daughter of Client) assisted by family/friend published on 24 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care. They visit 3 times a week to help with personal care - shower/hair wash - and change of clothing. All the carers know my routine making sure that I am dry between my toes and report any concerns eg: skin conditions. I had a rash so they informed my daughter who contacted my
GP and got creams prescribed.

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Review from G W (Daughter of Client) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, friendly and caring.

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Review from David R (Client) assisted by family/friend published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had the best care from the carers and a wonderful company (Luv To Care).

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Review from Audrey W (Husband of Client) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with all the staff. They are very helpful, kind and happy.

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Review from M P (Sister of Client) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Needed help with my sister, who is waiting for a hip operation, with washing and dressing etc. We have found them extremely good, very efficient, on time and always greeted with w cheery smile.

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Review from Stamati C (Client) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care home care is exactly what it does, it is both excellent and fantastic in caring. The staff from the owners to the individual staff are just fantastic and I would not hesitate to recommend the Luv To Care home care group to both young and old. I cannot fault them on anything.

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Review from Jackie B (Daughter of Client) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care only just recently started and already I can see the difference in the care that they give to my mum who has Alzheimer’s. She is much more responsive and alert to the care they give compared to the previous care company who only spent the least time possible on there calls. Luv To Care go
beyond what we thought was normal and give there undivided attention to care for my mother. Nothing is too much trouble for them even things like feeding my mother and making her feel like a person. The care they give is like they are caring for their own mother. Any problems they may encounter they are straight on the phone to me to sort out the problem and If I need to speak to the office there is always someone there to answer the phone straight away. Can’t recommend this company enough.

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Review from David S (Client) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, friendly and always courteous. Without a doubt the best care agency I have been involved with. Luv To Care made a big difference to my life supporting me with the tasks I would have otherwise found difficult, exhausting or impossible to carry out on my own and I can't recommend them enough.

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Review from Sylvia L (Client) assisted by family/friend published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care from Love To Care is second to none. Very friendly and professional. Nothing is too much trouble. Can't fault them.

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Review from Beryl M (Client) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my carers so good.
I look forward to them coming to help me each day.

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Review from Craig W (Son of Client) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great care company that go that extra mile. A massive step up from the previous company we used. Gives me peace of mind that my father with dementia is well looked after when I’m working away. Thank you so much guys.

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Review from Savira S (Next of Kin) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been the live-in carer for my next of kin over the past 6 months. Luv to care come 3 times a day to support me with transfers. They are good care provider, with a very good approach to the client, they always come on time and if they have an emergency or are running late they always inform me
and they wear appropriate PPE. Tasks are carried out with dignity and in a timely manner. If there is any time left, they always sit down and have a chat with me and my next of kin, which is a wonderful way to start the day.

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Review from Anna P (Daughter of Client) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care looked after my dad for a short time, right from the start they were professional and very caring. I am sure they will continue to grow into a good company. I wish them well in their new venture.

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Review from Beverley Q (Daughter of Client) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv to Care have started caring for my dad over the past few weeks. From day one every member of their team has been professional, friendly and extremely caring at all times. Dad is very poorly and they quite often contact the Community Nurses to request help and save mum the stress of doing this. Although
they are caring for dad, they also keep a close eye on mum to ensure she is keeping well and coping. They also keep in contact with me if they have any concerns. I would definitely recommend this small, excellent home care service - thank you Luv to Care, your caring service is exceptional!

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Review from M S (Client) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care given each morning since coming out of hospital.

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Review from Jean M (Wife of Client) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, cheerful and treats the client with respect.

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Review from Vicki (Niece of Client) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care have started providing care to my uncle over the past month.
They have been extremely reliable, kept me updated with things I need to know.
The care staff seem to really care and want the best for the client.
They have communicated with other professionals to ensure my uncle is receiving
what he needs to such as community nurses, physio, etc.
Due to communication difficulties, I am unable to speak to my uncle over the phone but feel confident in the care staff that they will alert me to any concerns and also turn up as planned.

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Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Luv To Care Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Luv To Care Southampton is calculated as follows: ( (88 Excellents x 5) + (17 Goods x 4) ) ÷ 105 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Luv To Care Southampton is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Justyna Lyczak

Job Title: Managing Director / Owner

Joined: 2020

Managing Director / Owner


No image found

Ewelina Danielska

Job Title: Registered Manager / Owner

Joined: 2020

Registered Manager / Owner


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Southampton to verify any information. View our terms and conditions. Luv To Care Southampton has a Platinum Service – more info.