Luv To Care Southampton

44 High Street, West End, Southampton SO30 3DR
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9.8 67 Reviews
  • Luv To Care Southampton, Southampton
Luv To Care Southampton is a family run business providing person-centred home care services to enable people to remain living independently and comfortably in their own home.

The team of experienced carers can provide a range of care services and work with your family and friends to ensure each of your needs are met.

Every client is treated with sensitivity, dignity and respect by care workers who have been thoroughly trained to provide the very best care.

Services they offer range from personal care, assistance with medication, dementia care, cleaning, shopping and social support calls.

Please give Luv To Care a call if you require any more information.

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Care Provided by Luv To Care Southampton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • Luv to Care Southampton
  • Person in charge
  • Ewelina Danielska (Manager)

Funding & Fees Guide for Luv To Care Southampton

  • Prices

  • Homecare visits rates


    Weekdays
    •   30 mins - £22.00
    •   45 mins - £26.00
    •   60 mins - £30.00


    Weekends
    •   30 mins - £24.00
    •   45 mins - £28.00
    •   60 mins - £32.00


    Bank Holidays
    •   30 mins - £36.00
    •   45 mins - £40.00
    •   60 mins - £45.00

Luv To Care Southampton Reviews (67)

Total of 67, showing 61-67
9.8

Luv To Care Southampton has a Review Score of 9.8 (9.837) out of 10, based on 24 reviews in the last 2 years. Over all time Luv To Care Southampton has 67 reviews.

Overall Experience

  • 58
  • 9
  • 0
  • 0
  • 0

Date Published

67
10
14
24
43

Review from Anna P (Daughter of Client) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care looked after my dad for a short time, right from the start they were professional and very caring. I am sure they will continue to grow into a good company. I wish them well in their new venture.

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Review from Beverley Q (Daughter of Client) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv to Care have started caring for my dad over the past few weeks. From day one every member of their team has been professional, friendly and extremely caring at all times. Dad is very poorly and they quite often contact the Community Nurses to request help and save mum the stress of doing this. Although
they are caring for dad, they also keep a close eye on mum to ensure she is keeping well and coping. They also keep in contact with me if they have any concerns. I would definitely recommend this small, excellent home care service - thank you Luv to Care, your caring service is exceptional!

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Review from M S (Client) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care given each morning since coming out of hospital.

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Review from Jean M (Wife of Client) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, cheerful and treats the client with respect.

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Treated with Dignity

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Review from Vicki (Niece of Client) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Luv To Care have started providing care to my uncle over the past month.
They have been extremely reliable, kept me updated with things I need to know.
The care staff seem to really care and want the best for the client.
They have communicated with other professionals to ensure my uncle is receiving
what he needs to such as community nurses, physio, etc.
Due to communication difficulties, I am unable to speak to my uncle over the phone but feel confident in the care staff that they will alert me to any concerns and also turn up as planned.

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Review from Gerald A (Friend of Client) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Luv to Care have caring for my friend since January 2021 and in that short time, they have been excellent with their caring duties and have always kept in good communication with me with any problems that have arisen.
Luv to Care even contacted the doctors when my friend was unwell and also made extra
home visits to see him to check that he was ok during the time he was poorly.
They are a very good and reliable care company.
Thank you.

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Review from J J (Wife of Client) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found this company very reliable and adaptable to our needs. My husband is always treated politely and is able to go at his own pace. If time allows, the carer will tidy the bedroom and kitchen or will assist with exercising. We are always asked if anything else is needed.

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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Luv To Care Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Luv To Care Southampton is calculated as follows: ( (113 Excellents x 5) + (22 Goods x 4) ) ÷ 135 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Luv To Care Southampton is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Justyna Lyczak

Job Title: Managing Director / Owner

Joined: 2020

Managing Director / Owner


No image found

Ewelina Danielska

Job Title: Registered Manager / Owner

Joined: 2020

Registered Manager / Owner


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Southampton to verify any information. View our terms and conditions. Luv To Care Southampton has a Platinum Service – more info.