GoodOaks Homecare - Wimbledon and Kingston

Suite 623, Highlands House, 165 The Broadway, London SW19 1NE
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9.9 22 Reviews
  • GoodOaks Homecare - Wimbledon and Kingston, London
GoodOaks Homecare – Wimbledon and Kingston provides dependable and quality homecare services in the local area.
The health and wellbeing of the individuals in their care are always put first to ensure the best possible care and support.

GoodOaks builds a small team of care professionals tailored according to each individual's needs which provides a continuity of care. All staff are well trained and go above and beyond in everything that they do.

Services available include personal care, household and domestic services as well as specialist care services, such as live-in care and companionship.

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Care Provided by GoodOaks Homecare - Wimbledon and Kingston

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sujina Hannan (Manager)

Funding & Fees Guide for GoodOaks Homecare - Wimbledon and Kingston

  • Prices

  • Visiting care starts from 30 minutes
    Couples waking up and sleeping nights live-in care available

  • Each of our care packages are tailored to your individual needs, please get in touch with us to discuss your requirements.

GoodOaks Homecare - Wimbledon and Kingston Reviews (22)

Total of 22, showing 21-22
9.9

GoodOaks Homecare - Wimbledon and Kingston has a Review Score of 9.9 (9.931) out of 10, based on 10 reviews in the last 2 years. Over all time GoodOaks Homecare - Wimbledon and Kingston has 22 reviews.

Overall Experience

  • 21
  • 1
  • 0
  • 0
  • 0

Date Published

22
0
3
10
12

Review from Robert F (Son of Client) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a difficult time for care companies due to the shortage of people who want to do it.
Good Oaks have never let us down and Dad is always happy with the service he gets.
Good Oaks is a smaller company and as a customer, I really feel the more personal touch for this type of business is better.
(We were let down by one of the more "established" companies).
I really do rate them 5 stars and thanks to all their staff.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon and Kingston

Really appreciate the review, Robert, thank you so much. We're so glad to hear you're happy with the quality of the service and the personal touch we strive to achieve.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda M (Client) published on 10 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the whole service. I have been treated with dignity and consideration. The carers really care about you and nothing is too much trouble. I am so lucky to have them. I cannot speak highly enough about them.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon and Kingston

Thank you very much for taking the time to leave us a review, Linda, and for choosing us to support you. It is a pleasure working with you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for GoodOaks Homecare - Wimbledon and Kingston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for GoodOaks Homecare - Wimbledon and Kingston is calculated as follows: ( (54 Excellents x 5) + (4 Goods x 4) ) ÷ 58 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Wimbledon and Kingston is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (6)

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Meet the Team (1)

Sujina

Sujina Hannan

Job Title: Registered Manager

Joined: 2020

Sujina joined the Wimbledon & Kingston Team in November 2020 and is dedicated and committed to ensuring carers are appreciated and empowered and Clients care are safely managed in their homes


Sujina will monitor the safety and quality of the service


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoodOaks Homecare - Wimbledon and Kingston to verify any information. View our terms and conditions. GoodOaks Homecare - Wimbledon and Kingston has a Platinum Service – more info.