Goldtech Care Services

Send Business Centre, 4 Tannery House, Tannery Lane, Woking GU23 7EF
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8.0 2 Reviews
  • Goldtech Care Services, Woking
Why Goldtech Care? The team at Goldtech Care is driven by their mission to provide excellent home care services guided by adaptation and individualism with their values of Respect, Passion and Integrity at the core.

Their Care is fully planned around meeting the needs of an individual Service User, and the team members are fully trained and constantly supervised to ensure the delivery of high-quality care to Service Users. They aim to make you comfortable in your own home, helping you feel safe whilst maintaining your independence and quality of life by providing professional staff who are responsive, flexible, and proactive.

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Care Provided by Goldtech Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Goldtech Care Services Ltd
  • Person in charge
  • Alice Nantumbwe (Manager)

Goldtech Care Services Reviews (2)

8.0

Goldtech Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Goldtech Care Services has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
1
1

Review from Paul M (Son of Client) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, amazing, beautiful people. I'm not one for hyperbole, but they are the most genuine, professional and lovely people I've met all the way, from the carers to the management. Their commitment to providing genuine care, not just showing up and running through the motions, is such a great relief
and continue to be of significant help not just to Mum's physical but mental well-being as well. They are extraordinary and are a big part of our family.

Reply from Alice Nantumbwe, Manager at Goldtech Care Services

Thank you for the wonderful and sincere review. It inspires and motivates us all, we care with an extraordinary passion.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter L (Husband of Client) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has advanced Multiple Sclerosis and is permanently bed-bound and unable to do anything for herself. It is a great relief to both of us that she receives exceptionally cheerful, courteous and highly efficient attention from our Goldtech Care team, who are also quick to let me know if they have
any observations, concerns or suggestions about my wife and her requirements. Additionally, they are extremely reliable with their three times daily attendance timekeeping. I would not hesitate to recommend Goldtech Care Services, who provides a reassuringly outstanding service.

Reply from Alice Nantumbwe, Manager at Goldtech Care Services

Many thanks for the wonderful review, we are honored and humbled to know that we meet your expectations and that you would recommend our services without hesitation.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Goldtech Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Goldtech Care Services is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Goldtech Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Goldtech Care Services

What Type of Services does Goldtech Care Services offer?

Goldtech Care Services offers Home Care.

How many Carers does Goldtech Care Services employ?

Goldtech Care Services employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Goldtech Care Services to verify any information. View our terms and conditions. Goldtech Care Services has an Enhanced Service – more info.