Absolutely first-class service for my elderly mother, carers are so friendly and kind
Jim M (Son of Client)
became more animated than we had seen in some time, spoke with fondness about the carers
Agnes M (Power of Attorney of Client)
Our care professional is excellent.
Laura M (Daughter of Client)
Minimum 1 hour visits - Available on request
Home Instead (Perthshire) has a Review Score of 9.8 (9.757) out of 10, based on 8 reviews in the last 2 years. Over all time Home Instead (Perthshire) has 27 reviews.
Review from S T (Daughter of Client) published on 19 November 2024
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Review from Laura M (Daughter of Client) published on 11 April 2024
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
I am delighted to read your lovely comments. I will ensure it is passed to the team who look after your mum. Thank you.
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Review from L M (Client) published on 10 April 2024
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you so much for such a lovely review. I am delighted to hear you are enjoying the care that is being provided. I will pass on your kind words to the team and the care professionals. Thank you.
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Review from E G (Son of Client) published on 15 March 2024
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
I appreciate your kind words, its a pleasure looking after your father. I will ensure your comments are passed to the care professional. Thank you.
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Review from Nicola I (Daughter of Client) published on 13 March 2024
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you so much for your kind words. I am delighted to hear that we were a great support for you and your mum.
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Review from F M (Daughter of Client) published on 18 September 2023
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you. We really enjoyed looking after your mum. Such kind words and I will make sure the care professional is told about this lovely review. Kind Regards.
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Review from S N (Daughter of Client) published on 24 July 2023
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you so much for your kind words it was a pleasure looking after your Dad. We wish him all the best. Take care.
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Review from S V (Daughter of Client) published on 12 May 2023
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Hi, thank you so much for your review. I am so glad we have been able to support your mum. The care professionals really enjoy the visits and was delighted to continue the care when your mum moved. Thank you again.
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Review from Isobel M (Wife of Client) assisted by family/friend published on 16 March 2023
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Such a lovely review. I will pass over your kind words to the care pros. Thank you.
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Review from H C (Client) published on 7 March 2023
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you for your kind words. I will pass your comments on to the care pros. Kind Regards.
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Review from Callum F (Son of Client) published on 18 January 2023
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you for your lovely comments. Your mum will be missed but I am glad she is now settled in her new home and we wish her all the best. Take Care from all the team at Home Instead Perthshire.
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Review from Frances G (Wife of Client) published on 10 November 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you so much for your kind review. It is a pleasure looking after your husband.
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Review from Agnes M (Power of Attorney of Client) published on 22 September 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Hi, thank you so much for your lovely comments. The Care Professionals really enjoyed the visits, and always spoke very highly of your friend. Please pass on our best wishes.
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Review from Ken C (Son of Client) published on 6 September 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you for your review. It is a pleasure looking after your mum, and the Care Professionals always enjoy the visits. It's lovely to hear she looks forward to her visits.
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Review from William W (Son of Client) published on 26 August 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you for your review. I am delighted to hear that the care and support we provide your mum has been praised so highly. The Care Professional's really do enjoy the visits, and its a pleasure supporting your mum.
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Review from S D (Client) published on 23 August 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you for your review and kind words, I am so happy to hear that you are enjoying our support.
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Review from F D (Daughter of Client) published on 21 August 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you. It is a pleasure looking after your dad, and I am glad he enjoys the visits.
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Review from Jim M (Son of Client) published on 20 April 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Hi Jim, thank you for your kind words. It is a pleasure looking after your mum.
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Review from S W (Client) published on 21 February 2022
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Reply from Saqib Rehman, Director at Home Instead (Perthshire)
Thank you for your kind review Shona and for entrusting us with your care.
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Review from F H (Daughter of Client) published on 21 February 2022
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Reply from Sara Watson, Care Manager at Home Instead (Perthshire)
Thank you for your feedback. I am really glad your mum finds the visits enjoyable. I know that her Care Professional always looks forward to the visits and really enjoys spending time with your mum.
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The Review Score of 9.8 (9.757) out of 10 for Home Instead (Perthshire) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.957 for Home Instead (Perthshire) is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) ) ÷ 47 Ratings = 4.957
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Perthshire) is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Mar 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Not Assessed
(0) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
Craig is the service manager. He has many years of experience within the care sector. Craig ensures that person-centred care is delivered to all the clients. His team ensure all care professionals are supported to provide high-quality care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Perthshire) to verify any information. View our terms and conditions. Home Instead (Perthshire) has a Platinum Service – more info.