Absolutely first-class service for my elderly mother, carers are so friendly and kind
Jim M (Son of Client)
became more animated than we had seen in some time, spoke with fondness about the carers
Agnes M (Power of Attorney of Client)
Our care professional is excellent.
Laura M (Daughter of Client)
Minimum 1 hour visits - Available on request
Home Instead (Perthshire) has a Review Score of 9.8 (9.757) out of 10, based on 8 reviews in the last 2 years. Over all time Home Instead (Perthshire) has 27 reviews.
Review from G T (Daughter of Client) published on 18 February 2022
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Management
Treated with Dignity
Value for Money
Review from L C (Granddaughter of Client) published on 12 January 2022
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Treated with Dignity
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Review from S H (Son of Client) published on 28 October 2021
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Review from Nick F (Son of Client) published on 24 September 2021
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Reply from Saqib Rehman, Director at Home Instead (Perthshire)
Thank you for a lovely review, Nick, we hope we can continue to provide your mum with the highest level of care. Thanks for choosing Home Instead.
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Treated with Dignity
Value for Money
Review from Eoin W (Power of Attorney of Client) published on 24 September 2021
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Reply from Saqib Rehman, Director at Home Instead (Perthshire)
Thank you for a lovely review, Eoin. It's feedback like this that truly makes our work worthwhile.
Our caregivers love spending time with your mother, it's a privilege and an honour for us.
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Treated with Dignity
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Review from J B (Client) published on 28 July 2021
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Review from A B (Daughter of Client) published on 28 July 2021
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The Review Score of 9.8 (9.757) out of 10 for Home Instead (Perthshire) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.957 for Home Instead (Perthshire) is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) ) ÷ 47 Ratings = 4.957
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Perthshire) is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Mar 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Not Assessed
(0) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
Craig is the service manager. He has many years of experience within the care sector. Craig ensures that person-centred care is delivered to all the clients. His team ensure all care professionals are supported to provide high-quality care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Perthshire) to verify any information. View our terms and conditions. Home Instead (Perthshire) has a Platinum Service – more info.