Medistaff24

64 Kings Road, Evesham WR11 3BS
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8.3 6 Reviews
  • Medistaff24, Evesham
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Care Provided by Medistaff24

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Medistaff24 Ltd
  • Person in charge
  • Hrisa Dimitrova (Manager)

Funding & Fees Guide for Medistaff24

  • Prices

  • £23 per hour
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Medistaff24 Reviews (6)

8.3

Medistaff24 has a Review Score of 8.3 (8.318) out of 10, based on 2 reviews in the last 2 years. Over all time Medistaff24 has 6 reviews.

Overall Experience

  • 3
  • 3
  • 0
  • 0
  • 0

Date Published

6
0
0
2
4

Review from P S (Wife of Client) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We engaged Medistaff24 over six weeks ago and have been delighted by the service they provide. My husband is looked after with great care, kindness and compassion. All the staff are knowledgeable, friendly and helpful. I can rely on them to notice any potential problems and if they do, to implement
the solution promptly. I can relax knowing that my husband is well cared for.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joseph L (Client) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the consistency in your company. I feel like a part of a team, we work together. The carers listen to me, to what I need, what I want. I have a lovely communication with them and I feel confident. The carers from Medistaff24 have become my friends.

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Management

Treated with Dignity

Value for Money

Review from Doreen F (Client) assisted by family/friend published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very happy with the care provided. The carers have been kind and helpful over the last year and have helped me to cope following three falls which have left me feeling vulnerable and in need of assistance.

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Management

Treated with Dignity

Value for Money

Review from Geoffrey M (Husband of Client) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have been far more than just carers, they are all excellent at the job they do for us. Nothing is too much trouble.

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Management

Treated with Dignity

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Review from J T (Daughter of Client) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the care agency to be very helpful and respectful. They will help as much as they can and give advice.
They work with respect for me, Mum and within the house too.
I would recommend them to anyone who is looking for an excellent team of carers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H E (Husband of Client) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased with the care and attention given to my wife.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.3 (8.318)

Overview of Review Score

The Review Score of 8.3 (8.318) out of 10 for Medistaff24 is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Medistaff24 is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Medistaff24 is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Medistaff24

What Type of Services does Medistaff24 offer?

Medistaff24 offers Home Care.

How many Carers does Medistaff24 employ?

Medistaff24 employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Medistaff24 to verify any information. View our terms and conditions. Medistaff24 has a Basic Service – more info.