You Are My Sunshine Service Ltd Reviews (4)
You Are My Sunshine Service Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time You Are My Sunshine Service Ltd has 4 reviews.
Review from Terence C (Friend of Client) published on 26 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Anna Davies, Manager at You Are My Sunshine Service Ltd
Thank you so much - I am glad our ethos filters through - we are committed and provide the best care and want everyone to be happy that use our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kereann P (Friend of Client) published on 26 June 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Anna Davies, Manager at You Are My Sunshine Service Ltd
Thank you very much for your kind words, we are a specialist company that always puts the needs of others before their own. We only employ the best workers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rebecca M (Daughter of Client) published on 2 November 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie H (Client) published on 15 July 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Anna Davies, Director at You Are My Sunshine Service Ltd
Thank you so much for your lovely review. We are so pleased you were happy with our service and if you ever need any care in the future, we would happily oblige. Thank you so much, your feedback is valued. Putting people in the centre is what we strive for every day and thank you very much for writing that in your review. Our ethos is putting people at the front, always.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.5 (8.500) out of 10 for You Are My Sunshine Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for You Are My Sunshine Service Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for You Are My Sunshine Service Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.