Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

65 High Street, Old Town Centre, Hemel Hempstead HP1 3AF
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9.8 13 Reviews
  • Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring), Hemel Hempstead
Discover Axiom Home Care in Hemel Hempstead.
At Axiom Home Care, the team is passionate about delivering the highest quality care and support, regulated by CQC. They believe that the best care you or your loved ones can receive, is the care that is delivered in the familiarity and comfort of your own home.

A wide range of services supports elderly as well as young individuals to continue to live happy and independent at their own home. The team offer flexible solutions that are personalised to meet clients’ needs.

Home care service includes:
•        Elderly care
•        Personal care
•        Dementia care
•        Respite care
•        Live-in care
•        Companionship
•        Rehabilitation/ hospital to home care
•        Complex care needs

Special conditions catered to:

•        Dementia
•        Learning Disabilities
•        Mental Health Needs
•        Differently Abled

All services are customised to every individual through a Personal Care Plan and are provided by highly trained care givers who are the best in the business.

How is Axiom Home Care making a difference to clients?

•   Free home care assessments.
•   24 X 7 helpline to support clients.
•   Clients receive the full time that they pay for, as care givers travel in their own time.
•   Visits are never rushed – the preferred visit time is a minimum of 30 minutes.
•   Care givers are carefully matched and introduced before they begin delivering care.
•   They are quick to react, vigilant in their duty of care and always aim to raise a smile.
•   Highly experienced Nurse in Geriatrics, Intensive care and Infectious disease as Registered Manager.

Join the Axiom Home Care family today and experience care that goes beyond the ordinary. Contact the team to learn more about Axiom's services and how the team can support your loved ones with the utmost compassion and professionalism.

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Care Provided by Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Axiom Home Care Ltd
  • Person in charge
  • Brinto Antony (Manager)

Funding & Fees Guide for Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

  • Prices

  • Prices starts from £23.90 for an hour For. Please contact for tailored rates for 30 min, 45 minutes, Live-in care, medication support, day care & night care.

  • Please do call us for a free assessment . Our rates are tailored to the personal care needs of the individual. We are passionate about care we provide over the price we charge.

Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) Reviews (13)

9.8

Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) has a Review Score of 9.8 (9.805) out of 10, based on 13 reviews in the last 2 years. Over all time Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) has 13 reviews.

Overall Experience

  • 10
  • 3
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Date Published

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Review from C K (Daughter of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional company, with very caring and supportive care staff. Very much recommend the company. Always punctual and go the extra mile
Mum was happy with the care they provided.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you for your wonderful review! We're delighted to hear each visit is a positive experience for you. Your kind words mean the world to our team and inspire us to continue delivering excellent care. We're lucky to support you!


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Review from Sarah M (Daughter of Client) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Axion care services. Our father has all his needs during the time the carers are looking after him.
They have been very obliging and flexible with the hours we've requested for our father's care. Very good communication.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you for your wonderful review! We're delighted to hear each visit is a positive experience for you. Your kind words mean the world to our team and inspire us to continue delivering excellent care. We're lucky to support you!


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Review from Ricky T (Brother-in-law of Client) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Axiom Home Care are a highly professional and caring company.
I've always found them to be very knowledgeable and accommodating.
Easily contactable and obliging when any changes have to be made. I have found the team to be approachable and kind.
They make sure to implement regular reviews of our
care package.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you for your wonderful review! We're delighted to hear each visit is a positive experience for you. Your kind words mean the world to our team and inspire us to continue delivering excellent care. We're lucky to support you!


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Review from Janet T (Client) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's so lovely to be met by the carers who wake me up with a lovely smile which is a good start to the day. The managers are very kind to make sure everything is ok. I am deeply impressed with the service and would happily recommend this care team for their outstanding performance.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you for your wonderful review! We're delighted to hear each visit is a positive experience for you. Your kind words mean the world to our team and inspire us to continue delivering excellent care. We're lucky to support you!


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Review from A A (Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a stroke survivor and left side paralysed for the last 7 years and I have been using different care agencies during that period but fortunately, I have been told by my friend about Axiom Home Care agency and I contacted the agency and now I'm being looked after by the Axiom Home Care team and all
of my care providers were good and I have no issues with them but after the experience of Axiom care team members I am stunned and have no words to explain how grateful I am to be with them. I can write as much as I can but can't be enough for their exceptional service. I will recommend everyone with the last word brilliant, best experience.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you for your heartfelt words and recommendation. We are truly honoured to care for you and thrilled to hear our team has made such a positive impact. Your gratitude inspires us to continue delivering exceptional service. We're proud to be part of your journey.


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Review from Patricia A (Client) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each visit from the carers of Axiom Home Care services is a positive experience. I am lucky to have these carers.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you for your wonderful review! We're delighted to hear each visit is a positive experience for you. Your kind words mean the world to our team and inspire us to continue delivering excellent care. We're lucky to support you!


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Review from Christina S (Daughter of Client) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Axiom in my experience offers a very caring and professional service. From the top down from the owner to the team of carers that visit Mum everyone is very kind and caring. If it wasn't for the referral made by them we would not have all the equipment in place that we now do and we are very appreciative
of that.
They communicate well and respond to my questions and comments promptly which helps to make the process a little easier. They have taken over tasks that we simply were struggling with allowing us some respite and comfort that personal hygiene etc. is being taken care of well. We have been very happy with the personal service and level of care given.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you for your thoughtful and heartwarming feedback. We are truly delighted to hear that our team has provided the care and support you and your Mum need. It is our goal to ensure that families feel supported and confident in the care their loved ones receive, and knowing we've been able to assist you in this way is incredibly rewarding. We're especially glad that the referral helped you get the equipment in place and that our team's communication has made the process smoother for you. Your comfort and peace of mind are of utmost importance to us.


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Review from S P (Wife of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Am extremely happy with the care they gave to my husband. They respected his dignity and looked after him very well. He was very happy to have them looking after him. The carers were also very respectful to both of us.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Thank you so much for your kind words and for taking the time to share your experience. We are truly grateful to hear that your husband received the care and respect he deserved from our team. It is our mission to ensure that every individual we care for is treated with dignity, compassion and the utmost respect and it means the world to us to know we met those expectations.


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Review from W C (Daughter of Client) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Axiom has been exceptional in helping us look after my father. From the initial meeting, they have helped us design a bespoke care programme for my dad, adjusted this when necessary and provided exceptional care, patience and professionalism throughout. I have no hesitation in recommending them. We
could not look after my dad so well without their help.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

Please accept our deepest thanks for taking the time to share your experience. Your thoughtful words have inspired us to continue striving for excellence in everything we do.


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Review from E H (Husband of Client) published on 25 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers and management team go above their calling. My wife has always got a smile on her face after each and every visit (if she is happy, so am I) Their understanding and patience are second to none. She is treated with respect and dignity in all aspects from helping her out of bed, showering,
dressing and regular checks throughout the day four times, seven days a week. Although I am the full-time carer for my wife, it makes both our lives better and comfortable and it's a pleasure to receive help.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

We are wholeheartedly grateful for the exceptional feedback you provided regarding our healthcare services. Your insights and detailed observations are invaluable to us, as they not only affirm the dedication and hard work of our team but also illuminate areas where we can enhance our care.


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Review from F S (Daughter of Client) published on 25 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Much improvement, carers have listened to feedback and acted on it. I believe they look after mum.

Reply from Brinto Antony, Director at Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

We're truly grateful for your positive feedback and are thrilled to hear our service improvements have made a difference. Your support motivates us to keep striving for excellence. Thank you!


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Review from R M (Client) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience with the carers are attentive, listen to what I have to say to them, and understand my problems. If I ask them to go for a walk and talk at the same time they are happy to do so. We talk about all sorts of things. It is a real pleasure when they visit. So in summary I am very happy with
what the guys are achieving.

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Review from Stanley R (Husband of Client) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care support is good and the patient's dignity is respected. The carers do a good job and I would be lost without them. Thank you boys and girls.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) is calculated as follows: ( (62 Excellents x 5) + (15 Goods x 4) ) ÷ 77 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Aug 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Brinto

Brinto Antony

Job Title: Registered Manager

Joined: 2019

Brinto Antony is the Owner/ Director/ Registered Manager of the Axiom Home Care Hemel Hempstead. He is a Registered Nurse in UK with 15+ years of experience in Nursing care, Residential care, and Home care with special conditions such as Dementia, Learning Disability, Mental Health Needs, Older people, Physical Disability and Visual or Hearing Impairment.


Brinto’s focus is to ensure that the team is passionate about delivering high quality care and support for our service users at their own homes.
As the Registered Manager, he helps and supports vulnerable adults with personalised care to live a quality life as independent as possible at their own homes with the help of a highly experienced and skilled team in Hemel Hempstead.


Brinto lives locally in Hemel Hempstead. Before becoming the Registered Manager of
Axiom Home Care, Brinto has worked as a Critical Staff Nurse at Harefield NHS Hospital, Manager at Care homes and Owner of a successful Nursing agency based in Hemel Hempstead.


To further nurture his pursuit for professional development, Brinto has completed NVQ Level 5 and Level 3 Diplomas in Leadership and Healthcare Management, Certified to Level 7 Nurse ITU and various other training in Health and Social care.


Frequently Asked Questions about Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring)

What Type of Services does Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) offer?

Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) offers Home Care & Nursing Care.

How many Carers does Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) employ?

Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) to verify any information. View our terms and conditions. Axiom Home Care (Hemel Hempstead, Berkhamsted, Tring) has a Platinum Service – more info.