JWM Healthcare

Concorde Business Centre, Nottingham Road, Nottingham NG7 7FF
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8.0 1 Review
  • JWM Healthcare, Nottingham
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Care Provided by JWM Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Mental Health Condition
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • JWM Healthcare Ltd
  • Person in charge
  • Jonelle Mcpherson (Manager)
Are you the Owner/Manager of JWM Healthcare? View your Advertising Options

JWM Healthcare Reviews (1)

8.0

JWM Healthcare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time JWM Healthcare has 1 review.

Overall Experience

  • 1
  • 0
  • 0
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Date Published

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Review from Jayne R (Daughter of Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fab service given in all aspects to my mam. The owner has vast experience in social work and understands the needs of patients, families and carers. Caters to individuals needs. Lovely rapport built with trust. Carers’ took time to get to know Mam's history and adapted a high level of stimulation throughout
her progression in dementia. Personal care was vital - adhered to with compassion, gentleness, privacy and love. All this created a calm, relaxing, loving and friendly atmosphere. All notes were made, full handover given before leaving. Mam was as happy as she could be, she often laughed with them, kept her clean, comfortable and fed as much as she’d eat. A shift was never missed. I cannot fault this agency, I’m very happy that my mam was lucky enough to enjoy the end of her life the best she could whilst in their company - angels sent from heaven. “Thank you” for all you did for my mam and me - thank you doesn’t seem enough!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for JWM Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for JWM Healthcare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for JWM Healthcare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about JWM Healthcare

What Type of Services does JWM Healthcare offer?

JWM Healthcare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact JWM Healthcare to verify any information. View our terms and conditions. JWM Healthcare has a Basic Service – more info.