Bluebird Care Chorley, Ormskirk & Leyland

111 Church Road, Tarleton, Preston PR4 6UP
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9.9 12 Reviews
  • Bluebird Care Chorley, Ormskirk & Leyland, Preston
Bluebird Care (Chorley, Ormskirk and Leyland) firmly believes that people should receive the highest quality of care, where they want to, provided by excellent carers.

Bluebird keeps each person in their care in control of the support they receive, offering unique and personalised service ranging from check-in visits to full live-in care.

Specialist care services include dementia care and support for people living with Alzheimer's.

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Care Provided by Bluebird Care Chorley, Ormskirk & Leyland

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Eva Fekete (Registered Manager)

Funding & Fees Guide for Bluebird Care Chorley, Ormskirk & Leyland

  • Prices

  • Please contact our team to discuss your specific requirements so that we can provide you with really competitive prices for our market-leading services

Bluebird Care Chorley, Ormskirk & Leyland Reviews (12)

9.9

Bluebird Care Chorley, Ormskirk & Leyland has a Review Score of 9.9 (9.863) out of 10, based on 9 reviews in the last 2 years. Over all time Bluebird Care Chorley, Ormskirk & Leyland has 12 reviews.

Overall Experience

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Review from Wendy B (Daughter of Client) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has used Bluebird Care at her home for nearly two years. The care she receives has always been fantastic. The carers are so caring and professional. Mum now calls them her friends! They always arrive on time and Mum really looks forward to the friendly chats and help she receives.
It is such
a weight off my and my family's shoulders knowing Mum is in such good hands.
Bluebird Care is run extremely professionally, the manager is always lovely and friendly and always helps if we need to alter arrangements. The app is brilliant too.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you Wendy for your fantastic review. It means a great deal to all of us!


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Review from Barbara F (Client) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I first used this service when my husband had Alzheimer's and then died. I met such friendly and caring people who made my life bearable.
I have been treated with kindness and patience. I consider the carers to be friends. I have complete trust in them.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Dear Barbara, thank you for your kind review. It means a great deal to all the team! Many thanks.


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Review from Pauline C (Daughter of Client) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose this company for private care for my mum and I must say, I made the right choice.
The customer service is outstanding, I have been so please with the service I and my mum have received, all the staff are very polite, caring and always go above and beyond.
I can recommend if you need care for
a loved one to please use Bluebird Care.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your kind words and positive feedback. It truly means a lot to us and is a testament to the hard work and dedication of our team. We are delighted to hear that you are happy with the care and support your mum has been receiving.


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Review from G R (Daughter of Client) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very professional and respectful.
Aware of needs and well-trained. Will also go over and above to make clients feel comfortable.
Very trustworthy and reliable, especially when we were away on holiday.
Good feedback via the care app.
Very flexible with hours to suit needs and can contact
them at any time.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you very very much for your kind review. It means a great deal to all the team and I will share your lovely comments with them.


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Review from A K (Son of Client) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care started to look after my father in January 2022 and continued until his admission to hospital in November 2023.
During that time, I was fortunate enough to have a core of four regular who looked after my dad's needs with the utmost respect, care, consideration, kindness and diligence.
Bluebird,
as a company, appear to consider the emotional and physical well-being of their clients as a priority.
I Find them to be ethical, supportive, extremely reliable and honest.
I am very protective of my dad and would not hesitate to raise any concerns. However, I was more than happy with the quality of the care my father received.
I would recommend Bluebird Care to anyone and have done so previously.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your amazing review. It means a great deal to all of us! I will pass on your kind comments to all the staff.


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Review from Ti W (Daughter of Client) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relationship with Bluebird Care Chorley, Ormskirk & Leyland started when my mum needed a little help keeping on top of the cleaning and we just had 1 hour a week. Very quickly my mum started wanting them to come round to help with meal times and morning routines. My mum had a cat and all of the
carers made a fuss of the cat which made my mum happy. Whether it was jobs around the house, help with care or just company when the family couldn't be there, the whole Bluebird team did it with a smile and such a caring nature.
I would strongly recommend Bluebird for anyone considering a little extra help or needing more full time care, for over a year they have been a life saver for my mum and our family.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your kind words. It means the world to all of the team! I will pass it on to all the carers who will greatly appreciate your lovely comments.


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Review from Helen S (Daughter of Client) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Until we had to have carers to look after my in-laws, we had no idea what this would entail and how it would be accepted. We need not have worried. The care given by our Bluebirds is just amazing. Nothing is too much for them and an hour's visit means an hour. If there is a problem they stay longer
to sort it out. Caring for dementia clients can be challenging, but our Bluebirds are just wonderful. They are caring, competent and friendly. If something arises like an appointment clash with a visit time, a call to the office and times are changed; if extra help is needed it is scheduled quickly and efficiently. Both the office staff and the carers work together with us to ensure that our family gets the best care. They understand that sometimes the extended family need a listening ear too. The Bluebirds cheer my in-laws up and make them laugh. This is so important for their mental health. Exceptional staff and exceptional care. We bless the day our Bluebirds came into our lives.

Reply from Melissa Shephard, Registered Manager at Bluebird Care Chorley, Ormskirk & Leyland

Dear Helen,
Thank you so much for your review. We absolutely adore your family and I know the carers really enjoy their visits to them. It is so lovely that you have welcomed us in as part of the family. We will always be here if you need anything, it is our pleasure to be able to support you all.


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Review from Clare G (Daughter of Client) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot offer higher superlatives than 'just fabulous' vis the care that Bluebird gave my mum for at least 6 months 2022/23. Each of the carers went above and beyond caring for her from hemming her trousers to staying late if they felt that Mum needed more support. They even bought her flowers when
Mum was a bit low. Bluebird would often step in at short notice when things would sometime go awry with Mum's dementia problems. The carer was also always there to chat with and listen to me and my concerns and this would also involve weekend phone calls! I had used another agency in the past who were perhaps better known in our area however Bluebird beat them hands down with the support they offered. It was truly personal and one could tell that the carers were special as caring for older people is a true vocation. Thank you so so much Bluebird and Mum will miss you all.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Dear Clare,
Thank you for your beautiful review. We all miss your mum very much. The time we had with her was very special for us all and the carers who went to see her were truly so so fond of her. It has been our honour to have met her and you both will always be part of our Bluebird family.


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Review from William M (Husband of Client) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I previously did a review in March 2022 regarding my wife who suffered from motor neurone disease.
Sadly my wife passed away in December.
From the first day we started using Bluebird Care to the day my wife passed away, they provided a small group of dedicated carers that got to know her needs so
as the disease progressed each and every carer knew what her needs were.
Not once was any carer ever late and on several occasions they stayed beyond their scheduled leaving time to ensure she was alright to leave, nothing was too much trouble for any of the carers
When we were told that my wife had only a matter of days to live Bluebird stepped in without me even asking and the care and compassion that they provided 24 hours a day until she passed away was exceptional, to say the least and I will forever be indebted to each and every one of them.
Without doubt, Bluebird Care provided carers that truly care and its management team knows what running a care company is all about.

Reply from Melissa Shephard, Registered Manager at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your review, it was our pleasure to know your wife and yourself and to be able to care for her and your family at this difficult time. We feel so blessed that you felt our presence was important and we will forever remember our time with your family.


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Review from Carolyn G (Daughter of Client) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird was recommended to us by other service users in our village, and we are so glad to have followed that advice. From the outset, the manager promised to listen, care and help in any way they could, also providing support to the family when we needed advice and someone to reassure us.
The care
standard provided was excellent - all the staff were gentle and friendly with my parents but also, efficient and safe. They came when they said they would and were able to provide extra visits when our family had to isolate; they were just exactly what you would hope for when trusting people to take care of loved ones.
My parent's needs have moved on a stage, and they are now in full-time residential care, but I am so glad that Bluebird was there when we needed them and made staying in their own home possible for much longer than it would have been without them.

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Review from P G (Client) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Bluebird Care Chorley, Ormskirk & Leyland came to see us in late May of this year to assess our needs a prepare a suitable care package for us.
Since then we have been very well looked after by their great team of carers and the manager. They have been very efficient, reliable, helpful
and courteous and a pleasure to have in the house. When recently our daughter was unable to meet our evening needs due to having to self isolate when her son contracted Covid, they provided a main meal and bedtime cover for us immediately which gave us the essential cover which we needed and has been greatly appreciated.

Reply from Melissa Morgan, Registered Manager at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your lovely review. It has been a real pleasure for us to be able to come to your home every day and spend time with you both. We are always here to help and look forward to working alongside you both in the future.
Kindest Regards,
Melissa


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Review from A F (Wife of Client) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The initial visit of the manager was friendly, positive and reassuring that the carers would be chosen for the client. One of 3 agencies we talked to. Having 2 carers means we have never been let down and both are sensitive to the needs of my husband. They are always early to arrive and never in a rush
to leave and always treat my husband with respect. I am very pleased with the service.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you very much for your kind review on behalf of all the team. We are delighted that you are happy with our services.


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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Bluebird Care Chorley, Ormskirk & Leyland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Bluebird Care Chorley, Ormskirk & Leyland is calculated as follows: ( (52 Excellents x 5) + (2 Goods x 4) ) ÷ 54 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Chorley, Ormskirk & Leyland is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (3)

Colin

Colin Bowers

Job Title: Director

Joined: 2020

Colin decided to start up a Care Company after caring for his mother June Bowers whom he lost last year, 2020. Colin's determination to provide only the highest quality of care is contagious and all the teamwork to his standards every day. Colin is a lover of golf and cycling and tries to get out as much as possible in his free time. He has a great interest in music and a great love for life.


Eva

Eva Fekete

Job Title: Care Manager

Joined: 2022

Eva has been with Bluebird since 2022 and is a great addition to the team as Care Manager.
Eva is very compassionate towards customers and carers, she really enjoys going for walks and spending time with her fiancée and her new kitten Leo.


Kelly

Kelly Hodson

Job Title: Supervisor

Joined: 2022

Kelly started with us at the beginning of 2022 and has been a massive support to us all since then. She became Supervisor this year, completing the same jobs as Nick and she has recently become our Admin assistant as well.
Kelly has a lovely family who she loves to spend time with including her grandad and she likes to shop.


Frequently Asked Questions about Bluebird Care Chorley, Ormskirk & Leyland

What Type of Services does Bluebird Care Chorley, Ormskirk & Leyland offer?

Bluebird Care Chorley, Ormskirk & Leyland offers Home Care.

How many Carers does Bluebird Care Chorley, Ormskirk & Leyland employ?

Bluebird Care Chorley, Ormskirk & Leyland employs 23 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Chorley, Ormskirk & Leyland to verify any information. View our terms and conditions. Bluebird Care Chorley, Ormskirk & Leyland has a Platinum Service – more info.