AAA Care Solutions Ltd

76 Longfield Road, Horsham RH12 1LE
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8.4 3 Reviews
  • AAA Care Solutions Ltd, Horsham
AAA Care Solutions LTD is a Domiciliary Care Agency based in Horsham West Sussex. They are fully registered and regulated by the CQC in England. Their Mission is to provide safe, quality and professional Domiciliary Care to clients in the comfort of their homes while focusing on each client's needs, wants and desires. They specialise in Home Care and Live-in-Care. They are currently serving all the areas within West Sussex. Currently they do serve Horsham, Billingshurst, Southwater, Kirdford, Loxwood, Slinfold, Crawley among others.

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Care Provided by AAA Care Solutions Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • AAA Care Solutions Ltd
  • Person in charge
  • Hawah Nabukko (Registered Manager)

Funding & Fees Guide for AAA Care Solutions Ltd

  • Prices

  • £23.00 per hour, £21.00 per 45 Mins, £19 for 30 Mins

  • We do provide a free assessment prior to commencement of care.

AAA Care Solutions Ltd Reviews (3)

8.4

AAA Care Solutions Ltd has a Review Score of 8.4 (8.409) out of 10, based on 2 reviews in the last 2 years. Over all time AAA Care Solutions Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
2
1

Review from Debbie H (Client) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been receiving care from AAA for the last 12 months. The carer is always on time and very respectful of my needs, she is always very happy and friendly. I'm glad I found AAA for my care needs and I would highly recommend their services.

Reply from Andrew Ttyaba, Deputy Manager at AAA Care Solutions Ltd

Hello Debbie. We are so grateful for this positive feedback about our services. We will continue to provide a service that exceeds your expectations. We will pass on this information to your carer. Thank you so much.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Roger M (Husband of Client) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care company we have experienced. We always see the same two members of staff, who are quiet, friendly, meticulous in the care they provide, and punctual. If there is a problem, we are advised by telephone, and in emergencies, an alternative carer arrives. All the AAA carers we have
met have been excellent. We have no complaints.

Reply from Andrew Ttyaba, Deputy Manager at AAA Care Solutions Ltd

Thank you so much Roger. We are so grateful for your lovely review about our staff and the services we offer. We love to continue providing great services to awesome clients like you. Thanks again!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S K (Relative of Client) published on 13 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is now the third company I have moved to, historically highly dissatisfied with the service of other so-called "well-established companies" in the local area. I am astounded by the difference in service. Whilst all companies talk about total care, respect, dignity, I have now seen firsthand how
some companies change to bad within the first week. With AAA what surprised me was the time the Management took to come and understand my mother's needs, the intricate details, thereon the most polite, professional carers they sent during "proper hours" unlike others. Very quiet, well-spoken, well-trained ladies who referred to my mother as "Mama" as opposed to her name with do this/do that, often in a very unsympathetic manner. AAA staff turn up very quietly, conduct their duties quietly (not banging doors/throwing things about or even continuing wearing toilet gloves to handle client foods). If they are guided to some dos and don'ts they never respond in an unsympathetic manner. Well done!

Reply from Andrew T, Customer Relationship Officer at AAA Care Solutions Ltd

Thank you so much for the five star review. We are truly grateful for your kind words. Your feedback means the world to us. We are all glad to know that Mum is happy and receiving the best care. I have passed on this feedback to her carers. We will continue to walk the extra mile and exceed your expectations.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.409)

Overview of Review Score

The Review Score of 8.4 (8.409) out of 10 for AAA Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for AAA Care Solutions Ltd is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AAA Care Solutions Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Hawah

Hawah Nabukko

Job Title: Managing Director (CQC Nominated Individual)

Joined: 2017

I am NMC Registered Nurse who is caring and has experience in working in the care industry as Nurse, Manager and Health care assistant. I have experience in delivering individual care plans whilst working with the community and other authority teams. I have strong leadership qualities with the ability to conduct service user assessments, supervise the provisions of safe and compassionate care and evaluate care effectiveness. I act with integrity and in the best interest of the service users while ensuring compliance with health care policies and procedures. I am committed to leading high quality, person centered care service that we all can be proud of.


Frequently Asked Questions about AAA Care Solutions Ltd

What Type of Services does AAA Care Solutions Ltd offer?

AAA Care Solutions Ltd offers Home Care.

How many Carers does AAA Care Solutions Ltd employ?

AAA Care Solutions Ltd employs 51 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AAA Care Solutions Ltd to verify any information. View our terms and conditions. AAA Care Solutions Ltd has an Enhanced Service – more info.